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Great place to stay. View of golf course from room. All amenities in same block and easy check in. Saw no staff but communications with motel were by text message and worked well. No issues.
Paula
Stayed 1 night in Feb 2024
Response from Erane on 4 Mar 2024
Thanks Paula for taking a minute to share your thoughts. Great to get feedback. Erane
It was peaceful.
Feedback /improvements
1) Wire hangers?
I left hangers after a clear out at my mothers(reason for visit) as wire hangers from dry cleaners are really useless. I hope you can use the ones I've left for other rooms.
2) Rubbish bins not emptied (asked a cleaner) should this be done daily?
3) No instructions for the TV and other options (might be helpful for those who aren't familiar with streaming options and how to navigate from tv to streaming.
4) Had to move the microwave onto the space on top of the fridge as no power point where located?
5) Fridge - needs to be retired... no door on the freezer compartment and no bars on door - limits how you can use.
Otherwise lovely and will come again when down from Sydney next and may need to do group booking for other family members and helping out my elderly mum. Cheers
Merran
Stayed 4 nights in Dec 2023
Response from Erane on 16 Jan 2024
Oh Merran, I am sorry for not responding and thanking you for your feedback. All taken onboard. Hope to see you next trip and all will be sorted!! Erane
Great old school motel vibe with a lovely outdoor patio. We stayed on the ground floor. Really big rooms. Very well maintained. Everything you need. Only minor complaint were that the pillows were pretty thin but overall loved our stay here looking out into the golf course.
Carolyn
Stayed 1 night in Sep 2023
Response from Erane on 8 Sept 2023
Thanks Carolyn for sparing the time to write a review.We are addressing the pillows. There are more in the cupboard near the door. Cheers Erane
Why Thank you Tim for your time to share this. Erane
6/10 Okay
Rodney, Pymble
Travelled with partner
22 Apr 2023
Liked: Staff & service
This property is a bit of a time warp. The decor is very 1970/80s and could do with an update. We checked in to our room to discover that housekeeping had not cleaned/vacuumed and asked for a room change. This was dealt with very quickly and professionally. Our new room was fine and had a lovely view out over the golf course. The bed was comfortable and the amenities were fine. The staff were great.
Rodney
Stayed 1 night in Apr 2023
Response from Erane on 23 Apr 2023
Thanks Rodney for taking the time to share your thoughts.Safe travels. Erane
4/10 Poor
Christine
Travelled with partner
7 Apr 2023
Disliked: Cleanliness
Glass sliding door was not lockable and carpet all wer due to defrosted fridge
Christine
Stayed 1 night in Mar 2023
Response from Erane on 8 Apr 2023
Thanks Christine for your feedback. The door lock has been replaced. Our apologies for the wet floor. I was not aware of this prior to your arrival. Cleaners have been advised to be careful in future.
8/10 Good
Ian
17 Mar 2023
Liked: Cleanliness, staff & service
The beds, were too soft, and one squashy pillow, which was useless to sleep on, 2 medium pillows are necessary..
Ian
Stayed 1 night in Mar 2023
Response from Erane on 31 Mar 2023
Thanks Ian for sharing your thoughts. We have new pillows on out shopping list next month..
4/10 Poor
James
13 Feb 2023
James
Stayed 1 night in Feb 2023
Response from Erane on 4 Apr 2023
Thanks James for taking the time to share your thoughts.
Beautiful location, nice room and bathroom but no food onsite and miles from town. Car parking spaces are too small / tight.
Jan
Stayed 1 night in Jan 2023
Response from Erane on 18 Jan 2023
Thanks, Jan, for taking the time to post your thoughts. We have house made pizzas tonight and dinners on Fridays. There are places that deliver the short 8 minutes from the restaurants. Careful parking is required wherever you stay. Safe travels. Erane
Thanks Merryn for sharing your thoughts. happy 2023. Erane
8/10 Good
Harvinder
3 Jan 2023
Harvinder
10/10 Excellent
Annie
25 Dec 2022
Annie
Stayed 1 night in Dec 2022
Response from Erane on 30 Dec 2022
Thank you Annie for taking the time to share your thoughts. Happy New Year...Erane.
8/10 Good
Craig
Business traveller
15 Dec 2022
Liked: Cleanliness, amenities
Rooms are functional but dated, Only basic room service, seems covid has changed service levels?
Craig
Stayed 3 nights in Dec 2022
Response from Erane on 24 Dec 2022
Hi Craig, Thanks for sharing your thoughts. Yes our room service was not happening but we are in the process of re commencing. A lot of covid cases still around so not sure if this is the right decision, but we shall continue. cheers, Erane
6/10 Okay
Jacalyn
Travelled with family
19 Aug 2022
good if you are going to a function onsite
The 2 bedroom apartment was very good value for money but the other rooms not so. The main bed in the standard room had no castors so the base sat flat on the ground, making the bed very low and a little awkward to get out of.
Restaurant on site was a surprise packet with better than expected food.
Jacalyn
Stayed 1 night in Aug 2022
Response from Erane on 20 Aug 2022
Thank you Jacalyn for taking the time to share your thoughts. The bed castors issue is being addressed. sincerely, Erane
Reception was awesome. Pleasant, welcoming,efficient and caring when dealing with a few personal issues. Location is scenic, safe and suitable for any type of visitor. We’ll be back !
Peter
Stayed 1 night in Aug 2022
Response from Erane on 5 Aug 2022
Thanks Peter, and we hope to see you in happier times. Cheers for sharing your thoughts. Erane
I key lock would not allow me to lock the key back in the box until I till I pressed reset, just luck I tried that. All items provided were great, the TV could not be turned on or off from the control, I did this manually on the TV. Ni hairdryer but that’s okay ✅
Bernadette
Stayed 1 night in Jun 2022
Response from Erane on 27 Jun 2022
Hi Bernadette, Thanks for taking the time to share your thoughts. I have replaced the batteries in the remote. Our hairdryer was taken by a guest last week and replaced with their International plug hairdryer. I need to get a converter/new dryer. Sorry for any inconvenience.Erane.
6/10 Okay
Terence
Travelled with family
17 Jun 2022
Very quiet
Terence
Stayed 2 nights in Jun 2022
Response from Erane on 22 Jun 2022
Thank you for taking the time to share your feedback
Hi Kris, thank you for the review. We are glad you enjoyed your stay with us!
10/10 Excellent
Sandie
Travelled with family
15 May 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the contactless check in and the clean sheets and towels.
Fantastic location however very old & dated. I think if they spent a little bit of money and updated the inside of the rooms they could increase their price and I’d still pay it for the location.
Sandie
Stayed 1 night in May 2022
Response from Liam on 31 May 2022
Hi Sandie, thank you for the feedback that you have given us here and via email. We hope to have you again here soon.
My review disappeared. Sorry. It's a good review. We love the surroundings, the cosy room. Just needed a lift for the "elderly'. But we come next time prepared. thanks Peter rudd
Peter
Stayed 1 night in Apr 2022
Response from Erane on 16 Apr 2022
Thanks Peter for taking the time to share your thoughts. Safe travels. Erane
Staff is so lovely & helpful.
Had a fabulous time.
Animesh
Stayed 1 night in Feb 2022
Response from Erane on 26 Feb 2022
Thank you Animesh for taking the time to share your thoughts. Always great to get positive feedback as we are here to make your stay enjoyable and comfortable. Erane
Very nice rooms great view off the golf course from your room
Verified traveller
Stayed 2 nights in May 2021
Response from Erane on 13 May 2021
Thank you for taking the time to share your thoughts with us and glad you enjoyed your stay. Cheers. Erane
8/10 Good
Verified traveller
Travelled with family
6 Apr 2021
Liked: Staff & service
Beautiful view but needs tlc
Great view of golf course but the room needs updating.
The first night was very quiet and beautiful.
The second night was much less so as there appeared to be a lot of people next door. They were very noisy till late and from early in the morning. Having an on site manager would have been appreciated on these circumstances.
Verified traveller
Stayed 2 nights in Apr 2021
Response from cheers on 15 Apr 2021
Thank you for taking the time to share your feedback with us.