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"Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!"

"Staff provided excellent service and are very professional and friendly. I have been staying at Shangri-La every year for the past 10 years and I am never disappointed which is why I keep coming back. Hotel is also conveniently located and very affordable for a 5 star hotel!!! I cannot wait to come back again in a few months time. "

"A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !"

"Good"

"Rooms were clean. Staff was extremely friendly and helpful."

"Excellent service from beta, staff 0051. She was attentive to our needs and informative about amenities available to us such as lunch and supper for guests. "

"It wsd very nice."

"I've stayed at this hotel many times in the past and really enjoy the convenience and the staff"

"What a gorgeous girl to spend 4 nights at with our 2 year old. Breakfast at Silk is exceptional. Rooms are spacious and meticulously thought out. Strongly recommend you stay here on your visit in Shenzhen"