Near the vibrant Happy Coast, Sentosa Hotel Apartment Taoyuan Branch offers a tranquil oasis. Unwind in the garden, take a dip in the seasonal outdoor pool or children's pool, and enjoy meals at the on-site restaurant with dry cleaning/laundry services nearby. Connect to free in-room WiFi and explore books from the library.
Check-in start time: 2:00 PM; check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 200.0 per day.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 128 per person
Rollaway bed fee: CNY 200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The seasonal pool will be open from May to December
Only registered guests are allowed in the guestrooms
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Does Sentosa Hotel Apartment Taoyuan Branch have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Sentosa Hotel Apartment Taoyuan Branch?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Sentosa Hotel Apartment Taoyuan Branch on 25 May 2026 start from ₹6,622, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sentosa Hotel Apartment Taoyuan Branch pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sentosa Hotel Apartment Taoyuan Branch?
Self-parking is free at this property.
What time is check-in at Sentosa Hotel Apartment Taoyuan Branch?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Sentosa Hotel Apartment Taoyuan Branch?
Checkout is at noon.
Where is Sentosa Hotel Apartment Taoyuan Branch located?
Located in Nanshan, this hotel is within 6 mi (10 km) of Window of the World, Happy Valley and Happy Coast. Splendid China Folk Village and Coco Park Shopping Center are also within 12 mi (20 km). Shenzhen University South Station is 11 minutes by foot and Taoyuan Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Location
8.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 89 out of 218 reviews
10 - Excellent
89
Rating 8 - Good. 86 out of 218 reviews
8 - Good
86
Rating 6 - Okay. 34 out of 218 reviews
6 - Okay
34
Rating 4 - Poor. 5 out of 218 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 218 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Tuyarakh
30 Dec 2025
Liked: Cleanliness, staff & service, amenities
The service was excellent. This hotel allows late check-out which is great.
Check in was easy and staff were helpful. Overall, a good stay. My only criticism is that the air conditioning unit was quite loud otherwise cannot fault the rest.
Lu Bi
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
LKHAGVAJARGAL
29 Sept 2025
Liked: Cleanliness
The hotel service is excellent and the hotel environment is wonderful.
Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great
Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again
Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable.
The only area that they may want to look into it, is the mineral water at room.
Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base.
The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet.
Nevertheless thanks to all the staffs for making the stay a pleasant one.
Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.
Ming
Stayed 2 nights in Sep 2023
Verified
6/10 Okay
Choi Fung
19 May 2024
Liked: Cleanliness, staff & service
Not too bad but a bit older
Not too bad but it’s just a bit older than the look we saw in the promoted pictures. Comfortable and convenience.
My 2nd visit and stay there after 1st good experience.
Didn't know my room was upgraded during my 1st stay.
Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal.
Only disappointment was there's no more free movies to watch from the room TV.
Internet much slower as compared to 1st stay.
As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage.
Overall it a good stay throughout
The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold.
The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley.
The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.
Good breakfast, manager (Shaun) very nice and helpful, amazing swimming pool and good gym.
Hotel is not new, is renewed maybe a few year ago but you can see half of the room is old.
Floor in the room has never been clean
Room are generally in new and great condition. However, management does not really use their brain. They shut down the air conditioning in public areas, including the gym, at 7 pm. Asking them to turn on the AC apparently requires the owner's approval. Such a ridiculous and simple issue should have been fixed from the beginning but apparently no one realized it's a problem. Staff was terribly unwilling to be helpful. Typical Chinese hotel management... Severe lack of power to staff.