I set my reservation months out, so a call about the hotel's condition would've been appreciated. Apparently it was struck by lightning over 10 days ago so there were a host of issues. Most of the air conditioning was out in the hotel and rooms making it very uncomfortable at 81 degrees all night with the inability to open a window. Second, the hotel room keycard machine was down, so every time you wanted in your room you had to go to the front desk and receive an escort to be let into your room. The same escort was necessary to use the gym or the very cold pool. To top it off, one elevator was out making very long wait times to get upstairs. The hotel was clean and the staff was friendly, that was the only redeeming qualities this stay.