2 outdoor pools

Reviews of Sharm Grand Plaza Resort

5 out of 5
Sharm Grand Plaza Resort
Nabq Bay, Sharm El Sheikh, South Sinai Governorate

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 36 reviews" "
Rating 8 - Good. 16 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

MS MARIA LOURDES

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Its disappointing that every time i search for review on Grand Plaza hotel it came up 5 star but if u see the hotel and their service and food i can class it as 3.5 star.... food is like prison food and even tho the breakfast, lunch and dinner says 2 hrs open for buffet but they closing it 30 mins before so when u come to eat the staff already eating ur food and nothing for buffet anymore... the drinks just taste water... not worth the money for 5 star... better look for 4 star hotel better food and service
Stayed 10 nights in Oct 2022

10/10 Excellent

Ahmed

Stayed 5 nights in Sep 2022

8/10 Good

Fady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Overall the hotel is very good, +Staff were very helpful specially Beshoy in the beach bar +Food quality was good +Pools are very good - Room was old furniture -Beach was very rocky -Food verities was not too much -Animation team wasn't very funny or active
Stayed 4 nights in May 2022
Response from Hotel Management on 1 Jun 2022
Dear Mr. Fady Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards,

10/10 Excellent

Mohamed

Stayed 1 night in May 2022

2/10 Terrible

Dror

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hotel Management on 6 Oct 2021
Dear Mr.Dror, Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. Please accept our sincere apologies that the hotel did not meet your expectations, All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. Best regards

4/10 Poor

Michael

Disliked: Cleanliness
Однообразное питание. Не профессиональное обслужив
Единственный плюс- чистый бассейн. Всё остальное один огромный минус. На стойке регистрации ни одна наша просьба не была удовлетворина. Мебель в номерах старая, матрасы провисшие и не удобные, туалет и ванная черно- жёлтого цвета от грязи(смотри фото). Обещанный вид на море из номера закрывают пальмы. Бутылированную воду не доставляют. Питание скудное и однообразное. На завтрак каждый день омлет, дешовые сорта сыра, вместо сливочного масла-маргарин, колбасы с ядовито красным красителем только хлеб и выпечка вкусные. На обед и на ужин одно и тоже меню: рыба Сибас, жёсткий гуляш и курица. На гарнир запеченные овощи, картофель, нарезанные свежие овощи + к этому на вечер добавляют барбекю (кебаб, крылья куриные, гамбургер). Персонал не дружелюбный и грубый. Анимация не интересная. Не смотря на то что нам осталось отдыхать ещё одну неделю , мы решили съехать из этого отеля,чего и вам желаем!
Stayed 7 nights in Sep 2021
Response from Guest Relation on 21 Sept 2021
Уважаемый гость, Ваши комментарии были переданы руководству и персоналу, и ваши комментарии будут обсуждены с соответствующими отделами. Спасибо

8/10 Good

Mohamed A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Was ok, do not have high expectations for what you are paying.
Stayed 14 nights in Jun 2021
Response from Hotel Management on 1 Aug 2021
Dear Mohamed , Thank you for choosing to stay at Sharm Grand Plaza Resort., we appreciate the time you have taken to review the hotel following your recent stay with us. Your comments are a valuable part of our commitment to continually review and improve our services. Looking forward to having the chance to welcome you back in the near future. With kind regards

8/10 Good

Stella

Liked: Cleanliness, staff & service, room comfort
Nice stay but needs improvements
We had a nice stay the staff were great big recognition to Michael who made our stay special with his service. There were a few issues at the start but the bar manager rectified that straight away. If you want a daytime holiday pool and beach you can’t go wrong nice music played with animation team but unfortunately evenings were dire with poor quality entertainment and sub standard drinks not 5 stars to be serving the lowest of the low local alcoholic beverages. Wine was ok but only served in the restaurant.Lobby bar also not part of all inclusive so nowhere to go out of the heat for a relaxing drink. I found the food nice and tasty but not a lot of variation. I do hope the general manager reads reviews off here plus other websites as customers are all saying the same. The staff make this hotel that’s for sure..
Stayed 14 nights in Jul 2021
Response from Hotel Management on 20 Jul 2021
Dear Stella, Thank you for having chosen to stay at Sharm Grand Plaza Resort. We appreciate your time for sharing your valuable feedback and appreciate your comments about our service and facilities, be sure that we are analyzing the all comments to take action We hope to be able to welcome you back in the future. With kind regards

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greaaaat Hotel
Sharm Grand Plaza Resort are very fantastic, Clean, Quiet, Perfect services, friendly staff Greaaaat.
Stayed 3 nights in Jun 2021
Response from Hotel Management on 15 Jun 2021
Dear Mr.Ahmed Thank you for having chosen to stay at Sharm Grand Plaza Resort. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards

2/10 Terrible

Anton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a 2-3 Star Resort
The resort needs a lot of maintenance and updates. The food horrible and during our stay we got sick from something we ate the night before. There is no control over the food which meant that guests piled on the food in plate after plate. We felt rushed to eat because if we didn’t eat fast we got scraps. The worst was that those plates and plates of food all went to waste. The mattress on our bed so old it was biscuit thin and it felt like we were laying on the floor. The beach umbrellas are full of holes and falling apart, the varnishing is peeling by the dining area. The dining area light fittings are so dirty it looks like birds are making needs inside them. The only good thing about this resort are the staff who were friendly and helpful but unfortunately good staff won’t rescue this resort if big changes aren’t made
Beach Umbrella
Dining Patio Area
Dining Area
Stayed 10 nights in May 2021
Response from Hotel Management on 11 Jun 2021
Dear Mr. Anton Please be assured that your feedback has been taken very seriously and already been discussed with the concerned departmental management. It is of course of utmost importance to us to ensure a first class standard and therefore we would like to reassure you that this experience will remain an exception and does not reflect our usual service performance. We would very much hope to welcome you back in order to meet with your expectations from Sharm Grand Plaza Resort. With kind regards

6/10 Okay

Wajih

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great property and location. The facilities are old, dated and run down
Stayed 1 night in Jun 2021
Response from Hotel Management on 9 Jun 2021
Dear Mr. Wajih, Thank you for having chosen to stay at Sharm Grand Plaza Resort. We appreciate your time for sharing your valuable feedback. we will do our best to enhance our service and facilities, our goal is proceeding you expectation. We hope to be able to welcome you back in the future. With kind regard

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Hotel Management on 13 Jun 2021
Dear Our Valuable Guest: Thank you for choosing to stay at Sharm Grand Plaza Resort., we appreciate the time you have taken to review the hotel following your recent stay with us. Your comments are a valuable part of our commitment to continually review and improve our services. We are disappointed that we did not meet all your expectations during your recent stay and apologize for the inconvenience we may have caused you. Looking forward to having the chance to welcome you back in the near future and we will do our best to meet and exceed your expectations. Best Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
nice ambience, ok in total
The ambience is nice both hotel structure as well as external facilities (i.e. pools, the beach and gardens). It has somehow Egyptian spirit (unlike other modern international hotel chains). The food is so so, I would say it is ok but definitely good for the price. The drinks served are only local, low-quality so better avoid unless you take beer. The service could be better but hygiene level especially in the restaurant must be improved! Also the staff offering massages and excursions should be less disturbing and bothering guests!
Stayed 7 nights in Apr 2021
Response from Asst.Fo on 18 Apr 2021
Dear Anonymous Greetings from sunny Sharm Grand Plaza Resort – Sharm El Sheikh! Many thanks for sharing your valuable feedback on your holiday at Sharm Grand Plaza. We acknowledge and appreciate your outlines and never spare a single effort to guarantee our dear guests a most pleasurable and memorable stay. We look forward to welcoming you back to Sharm Grand Plaza Resort again and again. Best regards

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience to have fun
The first day was not so good due the booking was weird because I have a diferent booking number than the hotel, being so slowly and making me stress, also because they give me a diferent room as I selected. After that, everything was amazing, good people, they help me a lot in all the things that I need it, a lot of things to do for having fun. I really enjoyed the experience. Recomendable!
Stayed 6 nights in Apr 2021
Response from Asst.Fo on 13 Apr 2021
Dear Mr. Alexandre Thank you for having chosen to stay at Sharm Grand Plaza Resort. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. Kind regards

6/10 Okay

mohammed

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2021
Response from Asst.fo on 11 Apr 2021
Dear Mr. Mohamed Thank you for choosing our Sharm Grand Plaza hotel. We appreciate that you took the time to evaluate our hotel. Your valuable comments will be considered with the various departments concerned With kind regards,

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and Great
Really we enjoyed staying at Sharm Grand Plaza Hotel. The hotel was wonderful in all meanings in terms of good reception and I thank Mr. Wael for the top floor, the wonderful view from the room, the cleanliness of the entire hotel, the decorations and the treatment of the entire hotel staff were more than wonderful and the food was wonderful in all the meals and the cleanliness of the restaurant and the staff The precautionary measures for Covid-19 were more than wonderful. We did not find anything negative in this hotel
Stayed 3 nights in Jan 2021

8/10 Good

Sayyora

Travelled with family
Liked: Staff & service
It’s fine good
Stayed 4 nights in Oct 2019
Response from Hotel Management on 11 Mar 2021
Dear Valued Guest, Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. Kind Regards, Hotel Management

8/10 Good

ismail Faruk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genel olarak memnun kaldık. Tam bir fiyat performans oteli. Resepsiyondaki personelden beklediğimiz ilgiyi göremedik ama odamızı temizleyen ve restauranttakiler oldukça iyi ve yardımseverdi. Özellikle restaurantın karşısındaki kum sanatı yapan Said Bey çok ilgili ve işinde çok iyiydi. Animasyonlar vasattı.
Stayed 3 nights in Aug 2023

8/10 Good

ONUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel bir seçim
Otel çok temiz, çalışanlar çok özverili ve çok ilgili. Peyzajı, plajı, temizliği çok güzel. Kesinlikle bir dahaki Mısır ziyaretimizde ilk tercihimiz yeniden bu otel olacak. Her milletten insan görmek mümkün, hatrı sayılır Türk ziyaretçi de vardı.
Stayed 4 nights in Aug 2023

2/10 Terrible

Yunus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Mehtap

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel tesis güzel, doğa harika . Otel odaları eşyalar biraz eski gibi ama temizlik süper. Yemekler Türk yemeklerine yakın , orta karar idare eder lezzetli ama yuksek kalite denilemez. Çalışanlar çok ilgili yardımcı Genel olarak otelden memnun kaldık . Lüks değil ama beklentilere cevap veriyor kesinlikle yeterli .
Stayed 6 nights in Apr 2022
Response from Hotel Management on 1 Jun 2022
Dear Mehtap Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards,

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en fin hotell med flere bassenger og fint ute området og strand. Veldig hyggelig ansatte og god sørvis ( Ahmed som hadde ansvar for restaurant ute var veldig oppmerksom , kjapp og hyggelig. Det var litt forvirrende med aktiviteter på dag tid siden det var to grupper som utførte aktiviteter og lite informasjon på forhånd slik man kunne planlegge dagen. Rommene var store , med gode to dobbeltsenger . Vi hadde rom med utsikt til sjø så var veldig stille og rolig. Kjempe gode og varierte matretter til hver måltid, stor utvalg av kaker og gjærbakst. Spa avdeling var også veldig bra med flink og hyggelig team som kunne gi et profesjonelt massasje. Takk for opplevelse og avslappende ferie, vi kommer tilbake 👌☺️
Stayed 7 nights in Feb 2022
Response from Hotel Management on 12 Mar 2022
Dear Valued Guest,Renata Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards

8/10 Good

Jone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Var ett ett enormt hotell, men fine fasiliteter. Flere basseng, Strand og god underholdning. Vi var 8 dager med all inklusive og fikk upåklagelig service! Vil utpeke spesielt Romony ved bassenget og Karim og Bero hos animation, vårt opphold ble desidert bedre av disse tre :) vi er positivt overrasket over holdningene til alle arbeidere der nede, gode holdninger og svært behjelpelig. Om man ikke vil foretrekke maten i all inklusive har de også resturant på hotellet! Svært god vaskehjelp på rommet er det også. Romony, Karim og Bero gikk above and beyond for å se til at vi hadde det bra, servicen av disse tre har virkelig vært den beste vi har hatt!
Stayed 8 nights in Feb 2022
Response from Hotel Management on 12 Mar 2022
Dear Valued Guest Jone Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards

6/10 Okay

Nadine

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022
Response from Hotel Management on 12 Mar 2022
Dear Valued Guest, Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied . However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards

8/10 Good

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our hollydays there in this hotel. The bartenders at the pools bars were really friendly and we had a lot of fun going out with the animation team, especially Mido who was really nice with us.
Stayed 9 nights in Oct 2021
Response from Hotel Management on 31 Oct 2021
Dear Valued Guest Sylvie Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Best Regards

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff war so freundlich. Animationsteam was sehr aktiv und hatte verschiedene Aktivitäten im Theater und auf dem Schwimmbad. alles war sauber. Die Qualität des Essens braucht verbessert zu werden. Ich bedanke mich bei allen Mitarbeitern des Hotels für die schönene Zeit. Ich komme bestimmt wieder. Staff was really friendly. The animation team was active and had a lot of events everywhere. I liked the hygiene level of the rooms and the pool. I suggest improving food quality. I'd like to thank all of you for the nice time I had there. الفندق جميل و الاستاذ متعاون و ودودين و دائما مبتسمين و مرحبين بالضيف بشكركم على الوقت الجميل ده
Stayed 2 nights in Oct 2021
Response from Hotel Management on 13 Oct 2021
Dear Valued Guest,Mr. Ali Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards,

10/10 Excellent

Hisham Khalil

Travelled with family
Stayed 4 nights in Sep 2021
Response from Hotel Management on 13 Oct 2021
Dear Valued Guest, Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Hotel Management

10/10 Excellent

Mark

Stayed 12 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2021
Response from Hotel Management on 6 Oct 2021
Dear Valued Guest, Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. We would like to inform you that we are doing our best to enhance the expectations of our guests. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality

8/10 Good

Turki

Stayed 7 nights in Jul 2021
Response from Hotel Management on 18 Sept 2021
Dear Mr. Turki, Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality

8/10 Good

kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tercih edilebilir.
Odalar yeteri kadar genişti, otel temizdi. Çalışanlar Güler yüzlü ve ilgiliydi. Etkinlikler zayıftı ancak çalışanlar uğraşıyordu. bizim odamızdaki perdeler yırtıktı, ayrıca tavanımızdan su damlıyordu, tüm sıvalar dökülmüştü. Yemek zayıftı, kaldığımız süre boyunca öğle ve akşam yemekleri aynıydı, meyve de birkaç seçenek ile sınırlıydı. İnsanlar havuza kıyafetleri ile giriyor ne yazık ki.
Stayed 3 nights in Jul 2021
Response from Hotel Management on 18 Jul 2021
Dear Mr.Kenan, Thank you for choosing to stay at Sharm Grand Plaza Resort., we appreciate the time you have taken to review the hotel following your recent stay with us. Your comments are a valuable part of our commitment to continually review and improve our services. We are disappointed that we did not meet all your expectations during your recent stay and apologize for the inconvenience we may have caused you. Please be assured that we discussed this with our concerned department head for corrective actions. We are indeed sorry for the discomfort this must have caused and we thank you for bringing this to our attention. Looking forward to having the chance to welcome you back in the near future. With kind regards

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Hotel Management on 12 Jun 2021
Dear Mr.Ali, Thank you for having chosen to stay at Sharm Grand Plaza Resort. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards

10/10 Excellent

ALI

Stayed 1 night in Jun 2021
Response from Hotel Management on 7 Jun 2021
Dear Mr. Mohamed, Thank you for having chosen to stay at Sharm Grand Plaza Resort. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards

8/10 Good

saif

Liked: Cleanliness, staff & service
Stayed 8 nights in May 2021
Response from Hotel Managment on 25 May 2021
Dear Mr. Saif Thank you for having chosen to stay at Sharm Grand Plaza Resort. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards

2/10 Terrible

Verified traveller

Stayed 5 nights in Apr 2021
Response from Hotel Management on 24 May 2021
Dear Our Valuable Guest: Thank you for choosing to stay at Sharm Grand Plaza Resort., we appreciate the time you have taken to review the hotel following your recent stay with us. Your comments are a valuable part of our commitment to continually review and improve our services. We are disappointed that we did not meet all your expectations during your recent stay and apologize for the inconvenience we may have caused you. Looking forward to having the chance to welcome you back in the near future and we will do our best to meet and exceed your expectations.

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très agréable
Dans l'ensemble nous sommes satisfaits... seul bémol, la nourriture qui semble vraiment faite pour la clientèle d'Asie centrale... il faut bien trier pour trouver des plats un peu goûteux... Ambiance et décoration sympathiques...personnel cordial et de bons aménagements Prix correct
Stayed 5 nights in Aug 2019
Response from Hotel Management on 11 Mar 2021
Dear Valued Guest, Many thanks for taking the time to complete review about Sharm Grand Plaza, Egypt, Sharm – El - Sheikh. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities, food and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Hotel Management