10/10 Excellent
Riley
Travelled with family
1 Dec 2022
Liked: Cleanliness, staff & service, amenities
First of all I must say that the property is amazing and deserves its stars. It is well maintained and has a well trained and polite staff. From the moment I arrived to the hotel I was welcomed by the hotel personnel. It was late into the night but I was checked in very fast and even provided with a nice plater with cheese and cold cuts. This is despite all restaurants being already closed.
The next day was even better. I had a lovely breakfast, lunch and dinner. The food was never boring and it was of a great quality. The pool staff was amazing and played music all day long. The entertainment at the hotel is great. I was never bored. The staff at the hotel is just amazing and helpful. Everyone is smiling and ready to assist you in anyway possible. The hotel has a separate desk just in case you want to arrange scuba diving, parasailing, safari or trip to Cairo to see pyramids. Mr Mohamed is your man for it. The reception even helped me to rebook my ticket by allowing me to use its office. They also printed my boarding pass without extra costs. In the evening you can go out to do your shopping and eat outside if you want. I would recommend this hotel to anyone. I would like to thank all the hotel team members as you have made holiday amazing and memorable. Welcome to Sharm el Sheikh everyone.