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Reviews of El Hayat Sharm Hotel

4 out of 5
El Hayat Sharm Hotel
13 B Peace Road, Nabq Bay, Sharm El Sheikh, South Sinai Governorate

Reviews

4.8
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

4.4/10

Cleanliness

4.4/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most everything advertised on the website regarding the hotel was false. I left and found a new hotel after less than 12 hours. Unacceptable that customers are not refunded under such circumstances.
Stayed 3 nights in Jul 2019

4/10 Poor

ebad, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not feel like a hotel
The hotel room door had wet varnish and the walls were dirty. The hotel did not have an ambience at all. The telephone did not work and they did not fix the phone throughout the time (6 days) I spent there. We did not receive clean towels at one occassion. The hotel was dirty. The food was very boring and did not cater different cuisines. The staff spoke very limited English. Catered for

2/10 Terrible

wassim k., cairo, EG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's Not a hotel,
didn't provide any thing of what i agreed with hotel.com reservation like water and foods

4/10 Poor

Mohamed, Usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generall staff and service bad....................
I didn't spect it will be like this really bad .......................................................................................................................................................................................................................................................................

8/10 Good

ASIIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2019

8/10 Good

khaled ibn walid

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Sep 2019

6/10 Okay

Amel

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019
Response from Mohamed Said on 30 Apr 2019
Dear our Valuable guest, First of all thank you very much for choosing El Hayat Sharm Resort & Spa. You comments are very high considered, as it's very important to see our hotel through our guests experience. We hope that we met your expectation, and you have enjoyed your stay with us, and we are looking forward to welcoming you again at our hotel. Thank you & best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Persone chi lavora lì e molto gentili. Ho trovato molto bene con loro . La cucina e buona. Bella struttura . Unica cosa che non c’è la spiaggia . Devi andare con pulmino per raggiungere la spiaggia. 5 min di pulmino. Il resto mi piaciuto molto.
Stayed 7 nights in Mar 2019
Response from Mohamed Said on 12 Apr 2019
Dear our valuable guest, First of all we would like to thank you for choosing El Hayat Sharm Resort & Spa. It's our pleasure that you have enjoyed your stay with us; as you know we are a second line hotel, but we have a beautiful private beach, which is near to the hotel, and for the comfort of our guests we are providing a free shuttle bus to & from the beach three times per day. We are looking forward to welcoming you again very soon at El Hayat Sharm Resort & Spa.