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Reviews of Viennan Hotel

4 out of 5
Viennan Hotel
No.102 Golden Mansion Changping Road, Shantou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Counter staff were very friendly. Knowing that I'm from other country, they gave a complimentary breakfast coupon during my entire stay at the hotel and also extended my check-out time to 2pm. The breakfast were great too.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Lun, 香港

Travelled with group
Liked: Cleanliness, staff & service, amenities
酒店較為舊款一點。員工服務態度滿意,房間整潔,空調系統滿意。性價比高,近商場、高鐵站,超方便。。。。
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地段好,房間乾淨舒適
前台服務很好!
Stayed 1 night in Sep 2019

6/10 Okay

Lin

酒店服務其實唔差,但係有煙味,小朋友覺得唔舒服。其他整體OK。
Stayed 1 night in Jan 2019

10/10 Excellent

CHIH CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

suen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

サイ, 中国人

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
KTVうるさい
ホテルの受付英語しゃべれず、KTVが2、3階にあり、夜中までうるさいです。 朝食券もあったり、なかったりようわからん対応。受付順番に待ってチェックインしたら、あとから来た中国人に順番抜かしされ、クレジットカードも機械がうまく作動せず、翌日に来いと言われ、金払うまで、ベッドメイクも来ずでした。
Stayed 3 nights in Jun 2018

8/10 Good

Kin Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
第一次住, 感覺還不錯
酒店位置理想, 交通便利, 房間干凈, 布置簡潔優勝, 比同檔次的酒店, 是同區的較好, 性價比很高. 服務員態度不錯, 下次還會住的.
Stayed 2 nights in May 2018

6/10 Okay

Cher

Liked: Cleanliness
於網上預訂是deluxe兩張單人床,來到櫃台變了一張單人床房,攪了一陣才改到過來,前台服務員態度一般,而且房間隔音差。
Stayed 2 nights in Apr 2018