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"There's a lot to like about the Unwind Hotel. The location is excellent as is the overall decor and atmosphere of the hotel. The service was prompt and very friendly. Even though we don't speak Japanese there were no problems. The restaurant was fantastic. In particular the breakfast that came with our room was like nothing I've experienced before. A variety of small dishes that were delicious. The free wine happy hour in the bar was a nice bonus. The room was a bit small, but that was expected and not unusual for Japan. The shower was one of the best I've encountered in Japan."

"Received an excellent services from Ayumi. Thanks "

"convenient location and lovely staff! onsen hours quite convenient as well."

"Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small. "

"From checking in to checking out the staff attitude prompt immédiat attention to any request or need from the customer. Getting over an beyond expectations. Two world Bravo your management should be proud of the etiquette you endorsed "

"The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day. "

"Excellent experience of staying this hotel."

"The experience was fantastic~~~"

"I came here with my wife at the end of August, and I had an amazing time. I wish I booked for longer as the nature, Onsen, food, and service were beyond imagination. Even though Niseko is known for skiing, I think it's worth coming here in the summer or off season. I arrived to Kutchan Station where a driver picked us up and dropped us off at the hotel. Immediately, I noticed the excellent service and attention to detail that was above my experience compared to other hotels in Hokkaido. Due to it being an off season, I had the whole Onsen to myself! The room is very spacious and has everything including a washer/dryer, a full kitchen, and a walk out balcony. Even the slippers were so nice so I ended up buying the same brand later on my trip! For breakfast there are fruits, juices, and breads that you can grab. I was surprised that you choose a menu for breakfast and they had a Japanese and Italian option. We both went with Japanese and the fish was delicious! It comes many side dishes too! "