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Breakfast very nice and staff very friendly

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All are helpful.

3 night stay before our trip to Thailand. Very impressive hotel so we are booking for our return 4 nights before travelling back to uk. Staff are so welcoming and friendly, rooms great and breakfast was amazing

From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone

Staff very attentive 👏

Clean,staff Staff are very polite and helpful ,The shopping mall attached to the Hotel

Very comfortable hotel right in the thick of KL but calm and relaxed as soon as you walk into the lobby. Great staff - they changed my room without a question when I asked if I could have a different view

Lovely hotel so close and convenient for the airport. Has everything you need and friendly & accommodating staff. Highly recommend

Great location and hotel

Stay for wedding. Room clean except no attention was given to the cups for hot drink. Dirty. Had to complain.

Our favourite hotel stay to date, excellent staff especially Brian who checked us in and gave us many lovely recommendations. Rooms were beautifully decorated and newly renovated. Personally enjoyed this hotel more than Grand Hyatt KL which was also one of my favourite stays. Pool was small but lovely and clean with a view of the twin towers. Location was very good, around 14mins walk to KLCC with covered sidewalks most of the way. Would stay here again next time I am in KL!

部屋もきれいで、何より到着した瞬間のバカンス感が最高でした。

Great stay

The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.

I would call this Hyatt a true 5 star hotel. Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.