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Response from CoolRooms Hotel Palacio de Villapanés on 20 May 2024
Dear Mary, Thank you very for the nice rating you have given us. We are very happy to know that you have enjoyed both our hotel and restaurant. We will more than happy to welcome you back. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Response from CoolRooms Hotel Palacio de Villapanés on 17 May 2024
Dear Edward, Thank you very much for the high rating you have given us. We are very happy to know that you enjoyed your stay so much.We look forward to welcome you back in a near future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Excellent hotel, nice and friendly staff who really want you to have a good stay. Nice food, great rooms. The odd hiccup was sorted and solved very well. Highly recommended.
Liam
Stayed 4 nights in May 2024
Response from CoolRooms Hotel Palacio de Villapanés on 15 May 2024
Dear Liam, We deeply appreciate this magnificient review you have given us, we are very happy to know that you enjoyed so much your stay and that our team was up to the task throughout your stay.We look forward to welcome you back in a near future. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Beautiful and clean property. Amazing and friendly staff at this property.
Gladys
Stayed 6 nights in May 2024
Response from CoolRooms Hotel Palacio de Villapanés on 12 May 2024
Dear Gladys, Thank you very much for your nice review and the high rating you have given us, we are very happy to know that you enjoyed your stay and that our team was attentive at all times. We look forward to welcome you back in a near future.Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Such an excellent property!! 4th time to stay here!! The staff has always been very welcoming and amazing , Marina was very helpful with her suggestions to Cordoba, and very patient. We’ve stayed at the Cool Rooms in Madrid as well, also 5 stars !!! Highly recommend both properties!!!🙌
yvonne
Stayed 1 night in May 2024
Response from CoolRooms Hotel Palacio de Villapanés on 9 May 2024
Dear Yvonne, We are delighted to read such a nice comment about your stay, thank you very much for the time you took to write this review. We will pass your comment on to our colleague Marina who did a great job. We would be more than happy if could recommend our hotel to your friends and family and we hope to welcome you back in a near future. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Response from CoolRooms Hotel Palacio de Villapanés on 9 May 2024
Dear Yvonne, Thank you for such a high review, we are very happy to know that you enjoyed your stay. We look forward to welcome you in a near future. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Response from CoolRooms Hotel Palacio de Villapanés on 3 May 2024
Dear Stuart, Thank you very much for your nice review and for choosing us for your stay in Sevilla. We are delighted to know that our team made your stay easier. We are constantly seeking for excellence. We would be more than happy to welcome you back in a near future. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Excellent location, quiet yet close to all that the city has to offer. Very pretty building and a good attempt to introduce modern-day amenities at this historical space. Very nice patio bar (and possibly dining that we did not have time to try).
We had a very spacious room but a bit weird in the sense that upper floor windows had a peek into our patio and the room itself, bathroom area & all! Curtains would've helped. Something to consider if you are too picky about your privacy: check the room first before you settle in :).
Also, we had no hot water one morning and no running water one afternoon! Not sure if this was just bad luck but this should not happen at a 5* hotel, period.
Serdar
Stayed 3 nights in Apr 2024
Response from CoolRooms Hotel Palacio de Villapanés on 3 May 2024
Dear Serdar, Thank you very much for the high rating you have given us and the time you have taken to write this review. We are very happy to know that you enjoyed the historic building in which we are located. We are very sorry to hear that during your stay you had a small inconvenience, this is something that does not usually happen at the hotel. We encourage you to visit us again in the future so that you can enjoy the hotel and the city of Seville to the fullest.Best regards,Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Fantastic stay, everything was superb and would go again
Angela
Stayed 3 nights in Apr 2024
Response from CoolRooms Hotel Palacio de Villapanés on 19 Apr 2024
Dear Angela, Thank you very much for choosing our hotel during your stay in Seville and for the high rating you have given us.We will be more than happy to welcome you back in a near future.Best regards,Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Response from CoolRooms Hotel Palacio de Villapanés on 19 Apr 2024
Dear Zahira, Thank you very much for the high rating you have given us and for choosing us for your stay in Sevilla. We are vey happy to know that you have enjoyed so much your stay. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
8/10 Good
James
Travelled with group
30 Mar 2024
Liked: Cleanliness, staff & service, amenities
Nice hotel. Quirky and occasionally offsetting design issues.
James
Stayed 2 nights in Mar 2024
Response from CoolRooms Hotel Palacio de Villapanés on 4 Apr 2024
Dear James, Thank you very much for your nice review and the time you took to write it. Please note that our hotel is located inside a Sevillian palace form the 18th century and every room is different, as the hotel had to be adapted to the building's structure. We hope to welcome you back in a near future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
6/10 Okay
jeremy
Travelled with partner
30 Mar 2024
Liked: Cleanliness, staff & service
Lovely friendly staff, and a quiet room, but the room was really cramped, and the breakfast certainly not worth €35 each. I don't expect 3 small out of a packet pancakes
jeremy
Stayed 4 nights in Mar 2024
Response from CoolRooms Hotel Palacio de Villapanés on 4 Apr 2024
Dear Jeremy, We appreciate your comment and the time you have taken to write it. We are sorry to hear that the room and the brakfast was not what you expected. Please note that our breakfast is made up of local and quality products. We sinceraly hope you can give us another opportunity. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
6/10 Okay
Richard
24 Mar 2024
Richard
Stayed 4 nights in Mar 2024
Response from CoolRooms Hotel Palacio de Villapanés on 19 Apr 2024
Dear Richard, Thank you very much for your review, we are sorry to know that your stay was not what you expected. We would like to know exactly what happened during your stay. We hope you can give us another opportunity in a near future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Amazing hotel, beautiful room, good food, walking distance to main attractions, great customer service, best bed ever! Would totally recommend this hotel!!
Valeria
Stayed 4 nights in Mar 2024
Response from CoolRooms Hotel Palacio de Villapanés on 28 Mar 2024
Dear Valeria, We sincerely appreciate your feedback and the time spent writing it. It is a pleasure to know that they enjoyed the stay and that my colleagues attended toed to them according to their wishes.We hope to welcome you again in the near future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
The staff was very friendly and always willing to assist us.
Harry
Stayed 5 nights in Mar 2024
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Harry, Thank you very much such a wonderful review. We are delighted to know that our team exceeded your expectations, we give a personalized service and always strive for excellence.We would love to welcome you back to our historic palace. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
A beautiful hotel in a very convenient location, the staff were very helpful. The shower was a bit complicated, but once you figured it out it was great.
Jeffrey
Stayed 2 nights in Mar 2024
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Jeffrey, We appreciate the time you took to write this review. We are delighted to know that we were able to meet your expectations and that you enjoyed so much your stay with us. We would me more than happy to welcome you back in a near future to our palacio and to the beautiful city of Sevilla. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
The property is further from the main shopping and restaurants then implied online and very dark, with hard to navigate streets, for walking around at night. When we inquired about parking only option given was valet, found out I could park on the street for free and stay in the spot as long as we had the spot, which we did.
Ken
Stayed 2 nights in Mar 2024
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Ken, Thank you very much for your review and the time you took to write it. The special thing about Seville is being able to get lost in the narrow streets that lead you to historic buildings like our hotel. Our car park is closed and private, therefore our clients cars are protected and we are also at their fully disposal for when they need the car. We will be more than haooy to welcome you back in a near future. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Amazing hotel, the staff were lovely, the location was ideal within walking distance to everything. No negatives whatsoever.
Kate
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Kate, We are delighted to know how wonderful was your stay, we truly hope we can welocme you back to our beautiful palacio. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Excellent location
Great staff
Excellent recommendations made by the staff
Great hotel too
Talat
Stayed 4 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 6 Mar 2024
Dear Talat, We are delighted to know that our team made your stay exceed your expectations and were able to provide great recommendations, we always strive for excellence. We look forward to welcome you back to our sevillian palace in a near future. Best regards, Valeria Bellot Guest Relations Manager Palacio de Villapanés by CoolRooms Manor Hotels
Response from Hotel Palacio de Villapanés on 6 Mar 2024
Dear Dalton, Thank you very much for the high score you have given us after your visit to our CoolRooms Palacio de Villapanés. We look forward to host you again in the future.Best regards, Valeria Bellot Guest Relations Manager Palacio de Villapanés by CoolRooms Manor Hotels
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Carol, We appreciate the time you took in rating our establishment. We are happy to know that you enjoyed your stay and that our team was able to meet your expectations. Best Regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Alvaro, Thank you so much for giving us such a high rate, we are happy to know that you enjoyed your stay in Sevilla. We look forward to welcome you back. Best regards, Valeria Bellot Guest Relations Manager by CoolRooms Manor Hotels
What a stunning hotel with an amazing staff! The location is excellent (close to most of the top attractions) in an older part of town that is really charming. The rooms were great - definitely a five star experience. I would recommend it to anyone.
Adam
Stayed 2 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Adam,We sincerely appreciate your review and the time you took to write it. It is a pleasure to know that you thoroughly enjoyed your stay and that the staff seemed to live up to your expectations. For us to know that you enjoyed the experience and that we certainly hope you will remember us in the future should you visit our wonderful city is the ultimate reward.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
Absolutely breathtaking hotel with the feel of a Moroccan Riad. Every single staff member was so friendly and helpful and attentive. Bar on site made delicious cocktails, spa was fabulous and sunsets on the roof with views of Seville were the cherry on top. Can’t wait to come back
Brittany
Stayed 2 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Brittany,First of all, we are delighted to receive such a nice review from you. We will be more than happy to welcome you back to our wonderful sevillian palace. We encourage you to recommend us to your family and friends.Best Regards, Valeria Bellot Guest Relations Manager CoolRooms Palacio de Villapanés by Manor Hotels
10/10 Excellent
Russell
16 Feb 2024
Russell
Stayed 2 nights in Feb 2024
Response from CoolRooms Hotel Palacio de Villapanés on 28 Mar 2024
Dear Russell, Thank you for taking the time to rate our establishment. It is a pleasure to know that you enjoyed your stay. We look forward to welcoming you soon.Best Regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels
10/10 Excellent
Michael A.
8 Feb 2024
Michael A.
Stayed 4 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 15 Feb 2024
Dear Michael A, We would like to thank you for such a nice review, we are delighted to know that you enjoyed your stay and the beautiful city of Sevilla. We look forward to welcome you back in a near future.Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
This is one of the best hotels I've stayed in, in terms of service. The staff is very friendly and helpful and more importantly always one step ahead in anticipating your needs. The hotel is nice as well and is actually a renovated old house. We had a great time in Seville!
Avik
Stayed 2 nights in Jan 2024
Response from Hotel Palacio de Villapanés on 8 Feb 2024
Dear Avik, First of all, thank you very much for such a wonderful review, our biggest satisfaction its to accomplish the expectations of the clients and in some occasions overcome them. Accomplish the standards of quality and service guided by the excellence it is part of our philosophy. We hope we can welcome you back to our hotel in a near future. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Great hotel with excellent staff and beautiful room
Adam
Stayed 2 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Feb 2024
Dear Adam, Thank you very much for taking the time to write a review. It is a pleasure to receive such a positive review and to know that we were able to meet your expectations. Best Regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Beautiful property, great service, nice rooms....HOWEVER, the location is terrible and requires long walks to restaurants, bodegas and bars. HIGHLY RECOMMEND staying in the city center, considering you will pay roughly the same amount and have a much better location.
Jorge
Stayed 4 nights in Jan 2024
Response from Hotel Palacio de Villapanés on 3 Feb 2024
Dear Jorge, Thank you very much for taking the time to rate your stay and give us your feedback. Our palace is located inside of the old town of Seville and all monuments and restaurants are within walking distance from the hotel. The street where the hotel is located is not a big avenue, therefore, there are not many cars passing by, this helps our guests to rest better and feel like in an oasis at the end of a hard day of sightseeing in the city. We hope that you will give us a renewed opportunity in the near future.Best Regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Response from Hotel Palacio de Villapanés on 3 Feb 2024
Dear Mohd, We appreciate your comment and the time you took to write it, it is a pleasure to receive such positive feedback.We are looking forward to welcome you back in a near future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
10/10 Excellent
Sabine
Travelled with group
24 Jan 2024
comfortable rooms and ambience
beautiful outdoor garden and roof terrace
Sabine
Stayed 4 nights in Jan 2024
Response from Hotel Palacio de Villapanés on 25 Jan 2024
Dear Sabine, Thank you so much for taking your time is writing this wonderful comment. We are very happy to know you have enjoyed our outdoor garden and our rooftop with a magnificent skyline of Sevilla.Best regards, Valeria Bellot Guest Relation Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
This property blew us away because of how beautiful it was. Truly like stepping into another world. We adored staying here and the staff all went above and beyond to make our stay the best it could possibly be. The facilities were excellent, the room was so comfortable, the spa was lovely, and the bar was perfect. If you want a relaxing & luxurious oasis in Sevilla, stay here.
Kyle
Stayed 5 nights in Jan 2024
Response from Hotel Palacio de Villapanés on 25 Jan 2024
Dear Kyle, We appreciate the kind words you have dedicated to us and the time you have taken to write your wonderful review. We are delighted to hear that you found our staff to be friendly and we are thrilled that we were able to meet your expectations. It would be a real pleasure to host you in the near future and to have you recommend us to your friends and family. Best regards,Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Response from Hotel Palacio de Villapanés on 3 Feb 2024
Dear Roupen, We deeply appreciate your time and your comment. It would be a pleasure to welcome you again in the future. Best regards,Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
10/10 Excellent
Irina
25 Dec 2023
Irina
Stayed 4 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Jan 2024
Dear Irina, It is with great pleasure that we receive your feedback and high rating. We would be delighted to welcome you again in the future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
10/10 Excellent
Merab
24 Dec 2023
Merab
Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Jan 2024
Dear Merab, We appreciate your comment and the time you have taken to write it. It is a pleasure to know that your stay was perfect. Best regards, Valeria Bellot Guest Relation Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
We had an amazing stay in this gorgeous historical hotel! The hotel staff was super nice and helpful. Especially Jose and Marina! I can’t wait to go back!
Yelena
Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Dec 2023
Dear Ms. Yelena, We appreciate your comment and the time you took to write it. It helps us a lot to know the opinion of our customers as it helps us to keep improving and evolving towards excellence. Our staff strives every day to offer you the best of experiences in our wonderful city, full of tourist attractions to visit. It is a pleasure to know that you thoroughly enjoyed your stay with us and we hope you will visit us again in the near future. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels
Response from Hotel Palacio de Villapanés on 25 Dec 2023
Dear @ Ayse, We appreciate your comment and the time you took to write it. It helps us a lot to know the opinion of our customers as it helps us to keep improving and evolving towards excellence. It is a pleasure to know that you thoroughly enjoyed your stay with us and we hope you will visit us again in the near future. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels
Really unique and nice hotel. Staff were incredible and extremely welcoming as well as helpful. The property is so unique and maybe a little farther away from city center than other hotels but really worth it. Also restaurants in area were more authentic visited by locals. There is a local supermarket nearby where you can buy water and snacks. Everything is within 10 mins walk. The walk to hotel from Cathedral is safe and charming with cafes and gelato stops all along the way. Really excellent staff and beautiful hotel! Staff are professionals dedicated to their work and hotel. Loved talking to them and getting their advice
Woo
Stayed 2 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Dec 2023
Dear Mr. Woo, We appreciate your comment and the time you took to write it. It helps us a lot to know the opinion of our customers as it helps us to keep improving and evolving towards excellence. It is a pleasure to know that our staff attended you at all times as they deserve and offered recommendations on restaurants and visits to the main monuments. Our hotel, located just 10-15 minutes from the main attractions of the city, is located in a strategic point to visit the main attractions of the city of Seville in a comfortable way. We hope you will visit us again in the near future. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels
Très bel hôtel avec très bons services, mais me semble un peu cher comparée à d’autres hôtels semblables
Daniel
Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 18 Dec 2023
Cher Monsieur Daniel,Nous vous remercions pour votre commentaire et pour avoir pris le temps d'évaluer votre séjour parmi nous. Ce fut un plaisir de vous accueillir pendant votre séjour à Séville et je suis sûr que mes collègues ont été ravis de vous servir pendant que vous étiez nos invités. Nous regrettons que nos services n'aient pas été à la hauteur de nos prix. Nous espérons sincèrement que votre expérience vaut la peine d'être recommandée à votre famille et à vos amis et nous nous réjouissons de vous revoir lors de votre prochaine visite à Séville. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, Laura PageoResponsable des relations avec les clientsHôtel Palacio de Villapanés par Coolrooms Manor Hotels
Response from Hotel Palacio de Villapanés on 15 Feb 2024
Dear Svetlana, We appreciate your review and the time you took to write it.It is a pleasure to know that you enjoyed your stay and that we achieved our goal of making you feel comfortable.We hope to have the pleasure of welcoming you back soon.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear Jonathan, We appreciate your comment and the time you have taken to evaluate your stay with us. Our staff strives daily to ensure that our customers enjoy the experience and human warmth that we try to make them feel during their stay. It is a pleasure to know that you thoroughly enjoyed your stay and that you will stay with us again in the future. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor
Our stay here was wonderful. The building is beautiful and the rooms are all elegant and clean.
Anneliese
Stayed 3 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Anneliese, We appreciate your comment and the time you took to evaluate your stay with us. Our property, an 18th century palace, is a wonderful property to host our most valued guests. Our customer service will try to make your stay an unforgettable experience and we will do everything we can to make it happen.It will be a pleasure to welcome you again in the near future, and we hope you will recommend us to your family and friends. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor
Beautiful hotel, excellent service and in a very good location on a quiet street. I would stay there again.
Charles
Stayed 3 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Charles, We appreciate your comment and the time you took to evaluate your stay with us. Knowing that you would stay with us again is the best gift a guest can give us when leaving the hotel. Every day we work to create this feeling and we put all our efforts to achieve it. It will be a pleasure to welcome you again, Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor
The property was very clean and the staff was very friendly.
Only negative point is the spa which is very small and jacuzzi doesn’t have bubbles.
Overall we had a pleasant stay.
Vishal
Stayed 2 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Vishal,We appreciate your comment and the time you took to evaluate your stay with us. Our staff works daily to make your experience complete and we are delighted that in your case the experience was complete.We will pass on your comment about the Spa to the managers and hope that overall you will have a good memory of your stay. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor
Amazing property snd the service was excellent. Great breakfast as wel
TARIKA
Stayed 4 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Tarika, We appreciate your comment and the time you took to evaluate your stay with us. Our staff works daily to ensure that your experience is complete and that you return home looking forward to staying with us again. It is a pleasure to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor
10/10 Excellent
Nicole
5 Nov 2023
Liked: Property conditions & facilities
AMAZING!
Cool rooms was an amazing experience from the start to finish. We had the most amazing accommodations. The rooms are beautiful with tall ceilings, the staff is amazing and the food is so good! Make sure to eat breakfast in the restaurant and enjoy a drink on the terrace! Will be back again!
Nicole
Stayed 2 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 8 Nov 2023
Dear Nicole, We appreciate your comment and your interest in our Hotel Palacio de Villapanés. What a great pleasure to know that you fully enjoyed your stay and that it was an unforgettable experience. It would be a pleasure to welcome you again in the near future when you visit Seville. Our breakfast is specially designed to suit the tastes of our most special guests. Please receive a warm greeting from the whole team, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels
10/10 Excellent
gabriela
4 Nov 2023
gabriela
Stayed 1 night in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Gabriela,We appreciate your comment and the time you took to evaluate your stay with us. It is a pleasure to know that you enjoyed your stay and we will be glad to welcome you again. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor
The hotel was beautiful and the staff was friendly. Good food and drinks. We were very happy with them.
maritza
Stayed 2 nights in Oct 2023
Response from Hotel Palacio de Villapanés on 20 Oct 2023
Dear Mrs. Maritza,It is a pleasure to know that you enjoyed your stay with us and that you took the time to write a wonderful review about your stay with us.We hope that your overall experience was satisfactory as you told us and that you will recommend us in the future to your family and friends.Best regards,Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels
Beautiful property in a perfect location. Amazing outdoor patio. Wonderful facilities. Room was spacious with tall ceilings. Highly recommended.
Colin
Stayed 2 nights in Oct 2023
Response from Hotel Palacio de Villapanés on 15 Oct 2023
Dear Colin,We appreciate your comment and the time you took to write it.It is a pleasure to see that our hotel lived up to your expectations and that it was a great experience.Our facilities are designed to create a wonderful experience for our guests and we always think about creating this feeling that we seem to have managed to grow in you. It will be a pleasure to welcome you again the next time you stay in Seville and to welcome your family and friends.Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels