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The Resort at Governor's Crossing

3.5 star property
Families splash in the water park, play mini golf, and enjoy hassle-free vacations with express check-in and check-out services at this memory-making resort

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Located near Tanger Outlets, The Resort at Governor's Crossing offers water park fun, mini golf, and a playground for the family. Relax on the lazy river or gather around the firepit after activities. Enjoy high-speed WiFi and attentive staff for a comfortable stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from 14 March to 19 October
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Resort at Governor's Crossing have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM.

Is The Resort at Governor's Crossing pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Resort at Governor's Crossing?

Self-parking is free at this property.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Resort at Governor's Crossing?

Checkout is at 10:00 AM. Late checkout is available for USD 50 (subject to availability).

Where is The Resort at Governor's Crossing located?

This family-friendly Sevierville hotel is located in Governor’s Crossing, within 3 mi (5 km) of Tanger Outlets, WonderWorks and Titanic Museum. Dollywood's Splash Country and Island at Pigeon Forge are also within 6 mi (10 km).

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1171 out of 1782 reviews
Rating 8 - Good. 346 out of 1782 reviews
Rating 6 - Okay. 148 out of 1782 reviews
Rating 4 - Poor. 63 out of 1782 reviews
Rating 2 - Terrible. 54 out of 1782 reviews

Reviews

Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun trip wonderful location lots of things to do and explore close.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love staying at this Resort
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dionneshea

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent stay..it was perfect very kind friendly we planned this at the last minute and it was more than what I expected we will be returning this summer
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our son loved the activities each day and the outside water options.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled here for my nieces birthday with a large group and it was perfect! They had everything you could need for a great vacation and VERY kid friendly!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has everything you need. The pool was amazing and my kids loved the water slides.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great atmosphere , and family friendly!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was spacious. The outdoor slides were a big hit!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hussein Barkat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, my kids loved the pool.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness
We had an amazing time. The room was clean and the kids loved the pools and slides.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and supper friendly. If there was an issue it was quickly resolved! My family enjoyed the stay and all the great amenities available.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Deeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our 5 yr old grandson with us and we loved all things you had for kids to do The condo was perfect staff friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids LOVED the pools and water slides. Rooms were big and fully equipped with everything you need.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a list of daily activities for the kids. We had the 2 bedroom deluxe condo, and it was perfect for our family.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jacob

Liked: Staff & service, amenities, property conditions & facilities
Pools and play areas were nice definitely great location walking distance with a lot of activities and restaurants. Staff is pretty friendly. Beds couches and chairs were extremely uncomfortable
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

KeiAira

Liked: Cleanliness
View was great, it was a little cold when we went but the indoor waterpark was still amazing and warm! The kids even loved the outside water park on the days we could go out! Highly recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Everything was supper nice. Great view
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes! Especially the kids, ages 2 and 6 had the best time ever
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities
The one thing that I loved about this facility was that it was family-friendly My grandbabies loved it there was something for everyone to do and whether it be sitting on the balcony watching traffic or watching other people come in and go out sitting in the jacuzzi in the outside or indoor pool or enjoying the water slides or the pools in general it was very nice. And there were other activities to Build-A-Bear to name one of my kids' favorite
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent place to take the grandchildren on their spring break! The staff was friendly and efficient, from the front desk, maid service, waterworks staff, etc., all was excellent! The rooms were clean and the amenities were supplied! We will return!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great for the price! We didn’t take advantage of the water park as we were there for cheer competition. We had so much room and the price was fantastic. Loved having the fireplace and kitchen in the room! Would def stay again. The staff were great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Micah

Liked: Cleanliness
Perfect spot for a family with children. The pool area kept the kids satisfied and occupied. The rooms were amazingly big. You didn’t feel on top of each other. I highly recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. The hotel was very nice and is updated very nicely. I loved the fireplace in the bedroom.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

travis

Liked: Cleanliness, staff & service, property conditions & facilities
The room we had was very spacious. We did experience some after hours noise from the room above us that caused us to not get enough sleep a couple nights. The hotel was nice enough. I wish a breakfast option was offered. Conveniently located off of the parkway. Great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities are well organized and scheduled. The staff was attentive. We have stayed at this property 3 times now and have stayed in multiple room types. The 2BR was great for a large group, the 1 BR deluxe with bunk area was ideal for small kids to play and that unit felt quieter with its layout. The pools are well maintained, they have swim vests for kids 2-10 who can’t swim. Small toys and balls are permitted in the pools. All of the kids and families were very friendly and the location was convenient to both Pigeon Forge and Gatlinburg.
Outside Splash pad
Stayed 2 nights in Apr 2026