Search Hotels Near Serenity Day Spa, Roatan

"Excellent "

"Great staff, great food. The beach is beautiful and very peaceful and private. The bungalow rooms have small kitchenettes and very comfortable beds. Very quiet to sleep at night. Great reef to snorkel right off of the dock at this property. Included breakfast was excellent every day. Their restaurant also serves great lunches and dinners till 8pm. Free WiFi is available on the entire premises. Recommend renting a car because nothing is in walking distance from this property. There is no pool only the beautiful beach and ocean. They do have a boat on property that does snorkeling tours and sunset cruises. They do rent snorkeling gear for $15 for your entire stay and include free usage of kayaks and paddle boards. Great place to stay and family friendly. Only about 10 rooms available on site. Highly recommend!!!"

"Our stay at Barmels Villa was very disappointing and stressful from beginning to end. Communication was poor from the start. We attempted to contact the staff multiple times before arrival but received no response. Check-in was especially difficult because we did not receive any instructions until the day we arrived. We had to call the number listed on Orbitz, where a cleaning staff member answered and helped us access the property. Later, staff from Las Palmas Hotel contacted the owner so we could finally receive the code to enter the room. When we entered the villa, it was not properly prepared. The air conditioner did not work, and although the weather was manageable, this is still unacceptable. Basic amenities such as shampoo, conditioner, and body wash were not provided. There were four guests, but only three towels were available. Several maintenance issues made the stay uncomfortable and unsafe. Two window blinds were stuck halfway open, leaving no privacy. Ceiling lights were not working, and there was no proper supply of toilet paper, only a partially used roll. We also found ants in the room. Most concerning was the unsafe bunk bed. The ladder was missing screws and was rusted. On the first night, one of the children was injured and scratched her thigh badly enough to bleed. We attempted to contact the owner immediately but received no response. We reached out to Orbitz for assistance, but they were unable to get a response from the property either."

"No transportation from airport. No pool. No restaurant. No wi-fi unless you sign up for staff phone when checking in. No staff on site after you check- in. No brochures to give you ideas of things to do or maps to find way around Roatan. Only 1/3 roll toilet paper in room- no stock or housekeeping available. Make shift haphazard and exposed rigged wiring. Rusty wire soap holder mounted in the shower, sink would not drain, multiple little packets “poison” lying in planters on veranda, film of slime in corners, rickety and winding stairs and horrible driveway at near 90 degree incline BUT awesome views of ocean. "

"There is construction going on the 3rd floor and I was given a room right next to it. I booked to have a peaceful night stay before my flight in the morning and I was not able to get any rest. The room itself is clean. There was also some guy sleeping in the construction area/hallway which scared me as I was the only one on this floor and I heard movement in the night and saw him. The security talked to him but I’m not sure if he just lives there in the hallway? Didn’t feel safe as a solo woman. "

"Unbelievable experience! Bungalows over the water are amazing, The staff is friendly and accommodating. We are foodies and everything was absolutely delicious. A totally relaxing vacation. There was no stress booking activities. You can do as much or as little as you want. Snorkeling even right off the resort is world class. Swimming with a baby dolphin unforgettable. Night snorkeling, island party on Wed evening - do not miss. Highly recommend resort. We will be back. "

"When we arrived there were no rooms available, even though we had a prepaid guarenteed reservation through Orbitz, and we were turned away. When we requested a refund via Orbitz it was denied. We were out aproximately $100 for the room and $25 for a taxi to another hotel. The only positive was that the Hotel clerk did help us find another hotel. I chated with and Orbitz agen for about 15 - 20 minutes who was virtually no help at all. "

"Not enough towels lots of ants in room, the area was ok i guess seems pretty secured, no staffs latenights early mornings "