Interior

Reviews of Whitetail Guesthouse - Hostel

1 out of 5
Whitetail Guesthouse - Hostel
390-69, Yeonnam-dong, Mapo-gu, Seoul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 58 reviews" "
Rating 8 - Good. 14 out of 58 reviews" "
Rating 6 - Okay. 3 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

JP

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Probably all the "guesthouses" in this district are overpriced and low quality like this one. Bed sheets were not fresh and there was no covering for mattresses. Bathroom was clean. A/C in common area (kitchenette) was nonoperational. Curtain frame fell off in the middle of night. It's an acceptable place to stay but you can find many other regular hotels in other areas that are better than this with similar price.
Stayed 2 nights in Aug 2019
Response from Jin on 18 Aug 2019
Every one has his own set of standards, it's alright to describe us as a "low quality" guesthouse if we do not meet your high standards. However it's not true that you said we did not give fresh sheets and mattress covers to guest! It's impossible and it definitely will not happen in our guesthouse. We are not a hotel, we do not turn on common area A/C 24 hours. If there's no one is in the common area, we turn it off. Simply because we think about the environment.

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Jin on 28 Dec 2018
Thank you for staying with us. We hope to see you next time :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Sep 2018
Response from Jin on 25 Oct 2018
Thank you for staying with us.

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo and friends stay here!
One night in the 5 bed female dorm was just as good as the first time! Welcoming, clean and close to much food, PT and entertainment. Breakfast is above average including 2 choices of tasty cereal and milk.
Stayed 1 night in Jul 2018
Response from Jun on 17 Aug 2018
Thank you for staying with us. See you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Great PT and Eats Location
Easy and precise instructions from subway line 2. Quick check-in, clean and comfy bed and nice size towel. Rent a padlock for lockers or bring your own. Rooms and bathrooms seemed to be wiped clean every day. Quiet indoors after midnight, but the outdoor crowds can get loud, so bring earplugs. Female dorm has make up and dressing area so private wet bathroom csn be used for shower and toilet needs. Plenty of trash cans and they are cleaned regularly (this is so rare in a lot of hostels)! Breakfast includes 2 types of tasty cereal with milk, tea, coffee, bread, butter and jam. About 8 ppl can eat together comfortably, on the bench and stools. Slippers provided at entrance. Shoe changing area is small so wear/bring shoes that are easy to slip in and out of. Nice outdoor seating area near several eateries, very closeby. Definitely are great hostel I would stay at again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice living room. It was big. 8 person room was comfortable.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Amazing stay close to Hongdae. Great location and great staff.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Wonderful Hostel
Fantastic stay thanks to a kind owner who ran an excellent guest house

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hostel in a great location near Hongdae
Hostel is run very well by a great owner. Always clean and very nice facilities.

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Jin on 16 Mar 2020
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Jin on 16 Mar 2020
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所もスタッフもよかった
Stayed 1 night in Dec 2019
Response from Jin on 21 Dec 2019
Thank you for staying with us. See you next time :)

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目ですが相変わらず居心地良かったです。
Stayed 1 night in Dec 2019
Response from Jin on 17 Dec 2019
Thank you for staying with us. See you again next time :)

8/10 Good

YI LOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we are here for 5 nights. we cant always see the staff as he is very very busy. you can email him. he replies very fast. he is nice with good english and mandarin. he also helped us to do our laundry. The room is clean and tidy. recommended!
Stayed 5 nights in Nov 2019
Response from Jin on 25 Nov 2019
Thank you for staying with us.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
隔音很差,很像是木板隔間,外面人經過撞到牆面,房間內會聽到聲音。晚上12:00櫃檯服務人員男生進來換床單很奇怪。在首爾住其他青年旅店,即使沒有24小時櫃檯服務,仍會事先mail讓客人知道大門密碼,但這家堅持晚上12:00前入住,現場才告知大門密碼,服務人員去聚餐了雖然告知會趕回來,但我比約定入住時間提早到10分鐘,要在大門外面等服務人員聚餐走回來。早餐不ok、到晚上12:00外面還很吵。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
予定していたチェックイン時刻より遅くなり、ご迷惑をお掛けしてしまいましたが、嫌な顔1つせずにご対応頂けて有難かったです。また、チェックイン前に荷物を預かってくださり、部屋まで運んでくださいました。今後、弘大に宿泊することがあれば是非利用させていただきます。ありがとうございました。
Stayed 1 night in Oct 2019
Response from Jin on 10 Nov 2019
Thank you for staying with us. We hope to see you again next time.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Jin on 27 Oct 2019
Thank you for staying with us. See you next time :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Jin on 19 Oct 2019
Thank you for staying with us.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
夜12時頃、宿舎に戻ると、エントランスの鍵が壊れていて、開けられずにとても困った。スタッフの方に電話をしても出なくて、メールをして少ししたら返信をくれて、宿に来てくれて対応してくれました。 私は韓国語が話せるのでよかったものの、韓国語を話せない場合はかなり大変だったと思います。 やはり個人経営の宿舎はこのようなトラブルがあるんだなと感じました。
Stayed 2 nights in Sep 2019
Response from Jin on 5 Oct 2019
Hi. We do not pick up phone calls in the midnight. However we still try to be as responsive as we can if we get emails. We did not expect the gate door lock to be broken in the midnight. We responded to this issue and got it fixed immediately next day. We speak Korean, Chinese, English, Cantonese and some Japanese, guest do not have to worry about having communication issue with us. We thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたいゲストハウスです
管理人の男性がとても親切でした。共同スペースの近くということもあり、英語が常に飛び交っていましたが、きちんとルールもあるので、夜は眠れないということはありません。部屋の掃除も行き届いており、バスタオルも毎日変えてくれていました。
Stayed 2 nights in Jul 2019
Response from Jin on 5 Aug 2019
Thank you for staying with us. We wish to see you next time :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Jin on 19 Jul 2019
Thank you for staying with us. See you next time :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美好的經驗
民宿比我們想像的好很多, 實際狀況也比照片好, 只是24:00前要check-in, 我們搭酷航21:35扺達的班機居然還差點來不及, 第一次去要找一下, 應該要多留點時間的
Stayed 2 nights in Jul 2019
Response from Jin on 19 Jul 2019
Thank you for staying with us. See you next time :)

8/10 Good

In San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Jin on 10 Jul 2019
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
とても綺麗で、快適に過ごせました。ホンデからの行き方は迷います。外見の写真があまり載っていないので、外見で探せず苦労しました。 お部屋はとてもお洒落で綺麗です。2人で泊まりましたが、スーツケースは1人ずつしか開けません。また、テレビを見ることを1つの楽しみとしていましたが、テレビは無くそこが1番残念でした。途中掃除に入ってくれましたが、タオルがなく…誰がスタッフさんか分からず、自分たちで持ってきたタオルで拭きました。 マイナス面ばかり書きましたが、部屋自体はとても良く、スタッフさんも優しかったです!!一人で泊まっても清潔だし、繁華街が近いので安全で過ごしやすいと思います。また利用したいと思う所でした:)
Stayed 2 nights in Jun 2019
Response from Jin on 8 Jul 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Jun on 5 Jun 2019
Thank you for your point.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Jin on 10 May 2019
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Jin on 18 Apr 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2019
Response from Jin on 12 Apr 2019
Thank you for your review. Have a great day :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
初めて行く時は場所が分かりづらかったですが、 弘大からも近く泊まるだけなら快適に過ごせるのでいつも利用させて頂いてます。
Stayed 2 nights in Feb 2019
Response from Jin on 3 Mar 2019
ありがとうございました Thank you for staying with us. See you again next time :)

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019
Response from Jin on 5 Apr 2019
Thank you for staying with us. Have a great day ^^

8/10 Good

CHIEH

Liked: Cleanliness, staff & service
設施
住宿標示油有淋浴與浴缸,但到現場沒有浴缸,不過整體不錯
Stayed 7 nights in Feb 2019
Response from Jin on 1 Mar 2019
你好,我们没有标示房内厕所有浴缸,我们只有淋浴。谢谢。Thank you for your review.

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
陽気で優しい男性スタッフさん、アットホームな雰囲気、清潔な水回りが印象的でした。 部屋は狭いですが、おしゃれで居心地抜群◎ ユニットバスにカーテンがついているので、トイレが水に濡れずにすみました。また、水はけがよいため、次の日の朝には綺麗に乾いていました。 近くにカフェ、コンビニ、食堂、服屋、チキン屋などがあり立地も最高です!
Stayed 3 nights in Feb 2019
Response from Jin on 9 Feb 2019
Thank you for your review. We hope to see you again next time :)

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
다시는 안갑니다. 비추천.
1층 다인실 이용했는데 공용공간 바로 옆이라 사람들이 떠드는 소리 다들렸습니다. 밤에는 난방을 안트신건지 도저히 추워서 잘수가 없었구요. (창문 쪽 침대) 제일 짜증난건 사람들 다 자는 새벽시간에 개념없는 외국인 남성분이 스피커 폰으로 쩌렁쩌렁 통화를 하시던데요, 방에 있던 저포함 주무시는 분 둘 다 깼어요. 그뒤로 잠을 못잤구요. 관리인 전화를 해도 불러도 누가 저지하는 분이 없었습니다.
Stayed 1 night in Jan 2019
Response from Jun on 23 Jan 2019
보통 밤12시부터는 조용히 관리를 시킵니다. 그전시간엔 게하라서 좀 시끄럽지요. 난방은 외국인들이 너무 덥다고 해서 조절합니다. 외국인 게하 손님은 빵처럼 구워지면서 잠을 자는것을 싫어하는 것이 상식이니 이해바랍니다. 체크인 할때 설명지에 써있는데요. 저희는 저렴한 숙소라 다음부터는 같은 금액이니 찜질방에서 주무시길 바랍니다. 조용한 개인프라이버시와 다인실에선 좀 무리네요.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Jin on 9 Jan 2019
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมหาไม่ยาก ห่างจากสถานีฮงแดทางออก3เล็กน้อย ปลอดภัย สะอาด สะดวกสบาย
Stayed 4 nights in Dec 2018
Response from Jin on 31 Dec 2018
Thank you for staying with us. See you again next time.

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゲストハウスの方も優しくて駅も近かったので 移動もしやすかったです! 床暖房で室内は快適でした。
Stayed 2 nights in Dec 2018
Response from Jin on 19 Dec 2018
Thank you for your review. We hope to see you again next time :)

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オーナーさんがとても優しかったです
Stayed 3 nights in Dec 2018
Response from Jin on 11 Dec 2018
ありがとうございました Thank you for staying with us. See you again next time :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
トリプルルームに泊まりました。写真通りの可愛いホテルでした。ホテルの方も到着が12時過ぎてしまったのですが、チェックインの時間をすぎても待って頂いて優しかったです。
Stayed 2 nights in Nov 2018
Response from Jun on 14 Nov 2018
Thank you for your review :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Jun on 14 Nov 2018
Thank you for your review :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
門限なしも◎
駅から少し歩くので重たい荷物を持っての移動はとても大変でした。 ツインとドミトリーに宿泊しました。 各部屋にシャワールームがあるのがとても良かったです!シャワーカーテンもあるのが◎ ドミトリーでは韓国人のお姉さんと一緒でいつも声かけてくれて楽しく過ごせました! 今までドミトリーはあまり使いたくなかったのですが、ココは綺麗で安心して使えました!また利用したいと思いました!
Stayed 3 nights in Oct 2018
Response from JIN on 13 Oct 2018
Thank you for your review. We look forward to seeing you again :) あなたのレビューをありがとう。 私たちはあなたにもう一度お会いできます:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Jin on 25 Oct 2018
Thank you for staying with us.

10/10 Excellent

Seung uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의시설
꿀잠잤습니다 최고👍
Stayed 1 night in Aug 2018
Response from Jin on 23 Aug 2018
감사합니다^^ Thank you for your review. Have a nice day :)

6/10 Okay

Sang Ah Rebeca

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

maki, 日本

Liked: Cleanliness, staff & service, property conditions & facilities
温かみのあるホステル
初めてのホステルで最初は勝手が分からず緊張。スタッフの方が親切。宿泊してる方も感じが良く、結果快適に過ごしました。外国の方が多いので英語がもっと話せたら、さらに楽しく過ごせたのだと思います。
Stayed 2 nights in Jun 2018

10/10 Excellent

Miho, さいたま市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
明洞や景福宮や安国に近い街並み
空港から電車で1本でこれる街! 他の場所に行くにもラク! 乗り換えは多くて1回まで! 初めての国なので 極力負担のないようにしました。
Stayed 1 night in May 2018

10/10 Excellent

Lanhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WOON PANG TED

Liked: Cleanliness, staff & service, property conditions & facilities
3人房之選
酒店跟地鐵站還不是太遠,約十分鐘可到,3人房還有私人浴室,價錢合理。Wi-Fi,暖氣,熱水都可以。提供的早餐是簡單多士,栗米片及鮮奶。可以自備杯公仔麵。弘大是吃貨中心,你大可吃到半夜的。但如果你是身高6尺的高人,床還是不太合適。職員都有禮貌,用密碼鎖出入,合早出晚歸人仕。
Stayed 5 nights in Feb 2018
Response from Jun on 5 Mar 2018
谢谢您对我们民宿的评价。欢迎下次再入住。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
연남동이라서 위치가 좋고 방이 깨끗합니다. 친구랑 편안하게 지내고 갔습니다. 다른분들께 추천하고싶어요
Stayed 1 night in Jan 2018
Response from Jin on 24 May 2018
Thank you for your review. We wish to see you again.