Deluxe Family Twin Room | Room amenity

Reviews of Hotel The Grang Seogwipo

3 out of 5
Hotel The Grang Seogwipo
16, Jungjeong-ro, Seogwipo, Jeju-do

Reviews

9.8

Exceptional

Rating 10 - Excellent. 113 out of 127 reviews" "
Rating 8 - Good. 11 out of 127 reviews" "
Rating 6 - Okay. 2 out of 127 reviews" "
Rating 4 - Poor. 0 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Apr 2024
Response from Manager Jay on 13 Apr 2024
On a good day, you had a good time with good people and shared your memories with us, so I should thank you. I know that it's not enough because it's a small house, and I'm trying harder to fill it. I just thank you for your generous evaluation. I hope the joy of traveling will always be with you in your daily life. I'll see you again. Thank you.

10/10 Excellent

Misan

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location and hospitality! I have been to several five star luxury hotels but this place had unmatched top notch hospitality. The manager was very helpful, gave recommendations and made accommodations for us. When we told him we are hiking Halla mountain he even let us borrow hiking poles. The hotel has a great location, walking distance to several excellent restaurants, and easy walking to Olle Market. You can walk to the Cheonjiyeon falls as well. The small room is small but for the price I think it was good value. Definitely would recommend.
Stayed 3 nights in Apr 2024
Response from Manager & CEO, Jay on 6 Apr 2024
I miss you all again when I get such a good review even though the scent of your stay is still there. I'm confident that I've prepared everything for my customers' comfortable stay, but it's still only the customer's role to evaluate my preparation. You live in a faraway country, so it won't be easy to come back. But I don't care when it will be. When that day comes, we will share a bright greeting like yesterday. Until then, I hope your couple stays happy and healthy. Thank you very much for your heartfelt review.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from uncle Jay and team. Staff immediately assist with luggage and car as soon as we drove in. Jay upgraded our room to give the kids more space and they absolutely loved it. Location is great if you want to do shopping and walk down to the seogwipo market. Definitely wish we were staying for more than 1 night. Would definitely go back if we are traveling to Jeju again
Stayed 1 night in Apr 2024
Response from Manager Jay on 6 Apr 2024
As you said, I'm really sorry for your family's short trip. I wanted to see more of the cute children's laughter and hear about your trip, but we didn't have enough time. So I don't know if I'm looking forward to the next meeting. Anytime is fine, so I hope you'll come and see me as happily as you are now. I'll be waiting for your family with the same joy as this time. Let's meet again next time. Thank you.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very spacious and nice hotel. The manager goes out of his way to treat every guest extremely well it seems that he even knows each one by name! The staff is extremely helpful and they all speak good English. We didn’t have the best breakfast, but he was very open to suggestions and before going into the island, he sent us a message stating that their breakfast had changed and gave us enough time in case We wanted to change our reservation. he also gave us an upgrade in the room and lots of suggestions!!!!!
Stayed 3 nights in Dec 2023
Response from Manager Jay on 6 Jan 2024
It is only natural to remember my friend's name. And it is also my duty to take care of my friends who visit my house so that they do not have any inconvenience. I wonder how was your trip. Next time we meet again, let's share memories of past times. I hope you will always have fun days. Thank you.

10/10 Excellent

Puay Kiong

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean hotel and superb service by Jay and his team.
Stayed 9 nights in Dec 2023
Response from Manager Jay on 6 Jan 2024
I hope all your days will be as fun as yesterday and full of hope as tomorrow. Let's always cherish our living memories for a long time. I pray for your health. Thank you.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend it
Stayed 1 night in Nov 2023
Response from Manager, Jay on 24 Nov 2023
I was glad that we could help you with your valuable accommodation experience. Looking forward to the next meeting, I wish you good health and happiness until then. Thank you.

10/10 Excellent

Murphy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager Jay on 22 Nov 2023
I really appreciate your evaluation. We will continue to try to be a better hotel, so I hope you will visit us again. Thank you.

10/10 Excellent

Dorene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was extremely thoughtful, helpful and friendly! My family and I all loved the stay. Condition of the rooms were excellent with both floor heating and A/C available which made the rooms very comfortable to our needs, unlike many other hotels with non-working temperature control especially during the colder months. Laundry and dryer machines were all in great working condition. Short walk to multiple convenient stores and a local mart. Close to the Seogwipo Olle Market as well! Loved it and would definitely go back again!
Stayed 3 nights in Nov 2023
Response from Manager Jay on 21 Nov 2023
I am so happy that I and my hotel can be together in your precious memory. The excitement that we can meet again next time as much as the memories we left behind makes me feel good. I will make it a good house where you can come back anytime, anywhere comfortably. I hope you are happier today than yesterday. Thank you.

10/10 Excellent

Tan Boon Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 4 nights in Nov 2023
Response from Manager Jay on 21 Nov 2023
I really appreciate your evaluation. I will try to make a better hotel. Thank you.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was exceptional. The customer service surpassed my expectations, and the cleanliness of the place was noteworthy. Its location, close to the market and restaurants, added to the overall convenience. The staff's friendliness and the unexpected upgrade, along with a complimentary breakfast, made my stay truly enjoyable. I would definitely choose this hotel again and enthusiastically recommend it to fellow travelers.
Stayed 3 nights in Nov 2023
Response from Manager Jay on 21 Nov 2023
It is a very happy thing to be able to share precious memories in our daily lives. I hope the memories of the trip will always be with you in your time. Of course, we will prepare better while waiting for the day we meet again. I sincerely wish that all joy and happiness will be with your daily life. Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful experience and superb staff!
An absolutely wonderful experience with extremely friendly and helpful staff. Special thanks to Jay Lim, Tom Kim and Bruce Lee for making our stay a very memoriable one and the best ever hotel stay!
Stayed 1 night in Nov 2023
Response from Manager, Jay on 6 Nov 2023
The morning in Seogwipo is now quite cold. It's different from the time your party stayed. But no matter what changes the season shows, our memories will not change. I wish you the health and happiness of all your couples. Thank you.

10/10 Excellent

Gina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely polite and helpful. One of the best customer service I've ever experienced during my extensive travels over the last 20 years. The hotel was incredibly clean and my family appreciated the convenient location to all the beautiful parks and waterfalls. We felt very safe in this neighborhood and although the location is near a lot of restaurants and landmarks, the area is very quiet and peaceful. Highly recommend staying here if you're ever in Seogwipo!
Stayed 2 nights in Oct 2023
Response from Manager, Jay on 6 Nov 2023
I didn't prepare it because I wanted you to know, but I'm just happy that you complimented me one by one. I believe that a good hotel is made by a good guest. I will always prepare and refine it so that it doesn't go against my faith. Thank you very much for your compliments and encouragement. Thank you.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankyou Mr Jay for your warm hospitality
My wife and I had an amazing stay at this property. Manager Jay and his team were excellent and he helped us with translations into Korean of the places of interest to make travelling around the island as easy as possible. The free breakfast and the packed lunch was so kind and very much appreciated as well as the delicious hallabongs he gave us. The rooms were clean and spacious and amazing value. The Netflix available in the rooms was also a great touch. The location of the hotel is also excellent walking distance to the two waterfalls and the Olle trail tourist centre is a couple of doors down and is also walking distance to the vibrant street food in the Olle market and nearby food streets with plenty of convenience stores nearby. It is easy to get around to the east and west and also central to the mount hallasan trails which we really enjoyed. Keep up the good work Mr Jay and we wish you and your team every success as it is well deserved . We would heartily recommend hotel the grang as a base for exploring the beautiful Jeju island
Stayed 4 nights in Oct 2023
Response from Manager, Jay on 6 Nov 2023
What kind of connection did we have that led us to meet over the barriers of so long distance and time? I may not have existed in your initial plans, but you are now in my memory. I was really happy to greet you with a bright smile. Let's look forward to our reunion with the word promise rather than the vague word of next. I sincerely look forward to your couple staying happy and healthy until then. Thank you again for your heartwarming review. Take care.

10/10 Excellent

Angelia Lee Choo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personal attention from the boss Jay. Staff sensitive to needs of guests. Breakfast is good.
Stayed 2 nights in Nov 2023
Response from Manager, Jay on 6 Nov 2023
Six pleasant sisters from Singapore! I wonder where you are traveling now. I'm so sorry that I couldn't say enough greetings because I had to go on a business trip early in the morning on the day you left. Of course, I know well that we have the next meeting. Until then, I hope everyone will be healthy and your friendship will never change. It will be a better hotel, so feel free to visit me anytime. Thank you.

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to remember
Best hotel we’ve stayed.and we’ve travelling for a long time.the manager is what I call one who goes the extra mile for service We will remember this stay and if we go back to Jeju Island this hotel is where we’ll stay
Stayed 5 nights in Oct 2023
Response from Manager, Jay on 6 Nov 2023
Seogwipo's blue sky is already exuding the mood of autumn. The beauty of the day you went seems to be buried in the sky. I don't think there's a bigger compliment because you said you had a good trip. I'll always be preparing well. I hope your daily life is full of excitement. Thank you.

10/10 Excellent

Marnick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They gave usefull recommendations and were always quick to greet us. They do the valet parking as well, so no parking worries. The hotel is newly built and feels premium. The breakfast had multiple options.
Stayed 4 nights in Oct 2023
Response from Manager, Jay on 31 Oct 2023
We always try our best to do what we can do well. We will prepare you for a comfortable trip with kindness and cleanliness with more effort. Thank you very much for the review of the compliment. I sincerely wish you a blessed day. Thank you.

10/10 Excellent

Yunah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Olle Market, Seogwipo attractions, and bus stops. The room is spacious and clean, and the breakfast food is really delicious. In particular, I have never seen such friendly staff anywhere else. I will definitely go back to this hotel next time I go to Seogwipo.
Stayed 4 nights in Oct 2023
Response from Manager, Jay on 27 Oct 2023
I'm so sorry that I couldn't say goodbye to you because of my personal schedule on the day you left. I won't forget your bright smiles for a long time either. I sincerely wish your friendship will not change forever, and I wish you good health as ever. Thank you.

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing! They went above and beyond in every possible way. Perfect stay!
Stayed 2 nights in Oct 2023
Response from Manager, Jay on 11 Oct 2023
I always imagine what it's like to travel alone. You should have arrived at the airport by now and are getting ready to leave for your next destination. I hope your trip will be safe, pleasant and happy wherever you go. Let's meet again next time. Thank you.

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Jay is a fantastic host! We thoroughly enjoyed our stay - the hotel is newly refurbished, and very clean and the staff is friendly and helpful. The breakfast (which Mr Jay graciously offered for free) was delicious. The only regret we had was that we stayed only for a night. This property is conveniently placed- within a walkable distance from the market, the waterfall, and plenty of good food places. Highly recommended!
Response from Manager, Jay on 9 Oct 2023
It was a short trip for a day, so I couldn't show you all of us. But your praise and encouragement made us more excited. Next time, let's stay together for a longer time and talk more. I am truly grateful for your review. Thank you.

10/10 Excellent

Chiew Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel manager is the warmest Korean whom I’ve met. He is constantly looking out for every guests in the hotel. Very thankful for his exemplary service.
Stayed 2 nights in Sep 2023
Response from Manager, Jay on 18 Sept 2023
I always wondered what it would be like to travel alone. But from the day you arrived to the moment you left, I could feel the feeling of traveling alone by looking at your pleasant appearance. Where are you traveling now? I wish you happiness at that destination. Thank you.

10/10 Excellent

Jayson, AVONDALE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist were extremely awesome and friendly. Will definitely visit this hotel again.
Stayed 2 nights in Sep 2023
Response from Manager, Jay on 6 Sept 2023
I think those who have a generous heart think of us as good even when we're lacking. Even though we haven't done anything else for you, thanks to such nice words and compliments, we always make a resolution to keep our first heart. We will prepare it so that it doesn't overflow and we won't be lacking. If you come and check often, there's nothing more to ask for. Thank you for your review. Thank you.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Manager/boss Jay really took pride in his hotel. He and his staff were always friendly and he remembered our names each time we walked into the lobby. Excellent service, great location, clean room, and good value for money. Highly recommended! Thanks for your hospitality.
Response from Manager, Jay on 8 Jun 2023
It is quite meaningful to remember someone's name and call it out. Because we first met each other only by name, actually face-to-face means that the relationship that began with the name takes place in front of our eyes. Your son and you have always responded to us with a bright smile. We should thank you, not you. Let's meet again next time. The welcome will remain. Thank you.

10/10 Excellent

Lai Sing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Manager is very nice and helpful. Room is clean and new! Will come back for sure
Stayed 2 nights in May 2023
Response from Manager, Jay on 19 May 2023
Where is your family traveling by now? Probably going back home and relaxing. I'm so glad to see your name again through the review. If your family comes again, I will have more fun. I'll definitely see you again. Thank you.

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I normally don't write reviews(lazy) but I must for The Grang at Seogwipo. Jay and Tom and the rest of the staff helped changed this from an ordinary visit to an Extraordinary stay. So very welcoming and accomodating. The breakfast was one of the best Hotel breakfast I have had. They changed the menu everyday I was there four nights). The rooms were clean and fresh. The hotel itself is located within walking distance to the many area attractions. The Ole trails, the two main water falls and much more. Very nice...Clifford Allen, Waco, Texas
Stayed 4 nights in May 2023
Response from Manager, Jay on 17 May 2023
Many people visit my hotel, but I think there are few people who left good memories like you. The loud laughter and pleasant smile you showed during your stay here will remain in my heart for a long time. I wish you all the best on your return journey to Texas. I won't say goodbye because I believe we'll meet again next time. Hah, hah, hah.

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel.
I have stayed at The Grant Hotel for 10 days. It’s a fabulous hotel. Recently fully renovated. Very clean. Very supportive multi lingual staffs. Full breakfast buffet. Large and clean laundry room. Convenient parking lot and parking tower. I will most definitely stay at this hotel when I come back.
Stayed 10 nights in Apr 2023
Response from Manager, Jay on 23 Apr 2023
Welcoming a new traveler is like meeting a new life that I didn't know before and experiencing a new universe. The high character and elegant attitude you and your wife showed me was a great lesson, too. I don't know when, but I'd like to treat you to a nice dinner next time we meet. I sincerely wish your family the unwavering health and happiness. Thank you.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, easy to find and there are lot of dining options around. The customer service was great! The manager and his assistant Tom was very pleasant. The manager went above and beyond and help us getting around by calling us a taxi and helping us with the taxi driver to get to Alive Museum. Also was very accomodatinf and even said his goodbyes outside the hotel, very nice man. Tom was very respectful and greeted us when we came in. Definitely would stay here again and would recommend to everyone!
Stayed 2 nights in Apr 2023
Response from Manager, Jay on 12 Apr 2023
Jeju's wind has a fragrance. It is a pleasant scent created by good people and gives everyone a smile. The appearance you showed while staying at our hotel was like a very fragrant flower. With your praise and encouragement, we promise to do our best today. If you come again, there will be nothing more gratifying than that. thanks. - Tom&Jay

6/10 Okay

jounghak

Travelled with partner
아침조식이 10일간 똑같아서 불편하였네요 식단의 변화가 있어야 되겠습니다
Stayed 9 nights in Apr 2024
Response from 매니저 제이 on 11 Apr 2024
고객님들에게 경제적 불편을 드리지 않기 위해 커피 한잔 정도 가격인 5천원에 미국식 간편 식사를 제공하고 있습니다. 더 좋은 가성비를 구현할 수 있는 식단을 연구하겠으나 당장에는 쉽지는 않을 듯 합니다. 조식 선택 또한 고객들의 자유로운 권리이니 다른 분들께서도 이 리뷰를 참고하시면 좋겠습니다. 감사합니다.

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔 직원도 친절하고 주변 올래시장 내에 야시장 같은 먹거리가 풍부해서 좋았어요
Stayed 1 night in Apr 2024
Response from 매니저 제이 on 6 Apr 2024
서귀포의 유명 관광지로 손쉽게 이동하실 수 있다는 점 또한 저희 집의 자랑입니다. 좋은 평가에 곁들여 칭찬해 주심을 감사드립니다. 더욱 노력하는 집이 되겠습니다.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour, Jay nous a accueilli comme des amis et nous a prodigué de bons conseils tout au long de notre séjour
Stayed 3 nights in Apr 2024
Response from Manager Jay on 6 Apr 2024
Je suis curieux de savoir comment était leur voyage à Jeju. Bien que nous ne puissions pas avoir beaucoup de conversations, je me souviendrai longtemps du sourire que vous m'avez laissé. J'espère que ton ciel d'aujourd'hui sera aussi clair et lumineux que l'air d'hier. À la prochaine. Merci.

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 직원들이 친절함
Stayed 1 night in Feb 2024
Response from 매니저 제이 on 21 Feb 2024
청결과 친절을 기본으로, 누구나 편하게 찾을 수 있는 넉넉한 집이 되겠습니다. 고맙습니다.

10/10 Excellent

Kwang suk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 너무 좋았습니다.
Stayed 3 nights in Jan 2024
Response from 매니저 제이 on 21 Feb 2024
여행은 즐거우셨는지요? 소중한 시간이 더욱 의미있도록 저희의 최선을 다했을 뿐입니다. 좋은 평가에 걸맞는 더 좋은 집이 되도록 하겠습니다. 고맙습니다.

10/10 Excellent

Sangyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 관계자분들께서 너무 친절하셔서 전반적인 호텔에 대한 느낌이 너무 좋았습니다. 가족 3명이 편하게 쉬다 갑니다.
Stayed 1 night in Feb 2024
Response from 매니저 제이 on 21 Feb 2024
가족 여행은 즐거우셨는지요? 단란한 일상을 나눠주셔서 진심으로 감사드립니다. 언제 오시더라도 이전보다 더 좋은 느낌 받으실 수 있도록 항상 노력할 것입니다. 리뷰에 감사드립니다. 고맙습니다.

10/10 Excellent

SONG HEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from 매니저 제이 on 21 Feb 2024
좋은 평가에 진심으로 감사드립니다. 더욱 노력하는 호텔이 되겠습니다. 고맙습니다.

10/10 Excellent

jiyun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
재방문의사 1000%
신축건물이라 너무깨끗했습니다. 침대와 침구류 둘다 아주 편안하고 좋았습니다. 프론트에서의 응대는 특급이었습니다. 사장님 이시겠죠? 직원이라면 사장님께서 업고다니셔야할정도입니다. 여행이좋아 자주 여행을 다니는데 이렇게 친절한 환대는 처음이었습니다. 같이갔던 일행들도 재방문의사 1000%라고 최고입니다. 거실에 쇼파가 있으면 더 좋을거 같습니다.
침대와 침구류가 특급호텔급입니다. 뽀송하고 포근해서 여행의 피로를 풀어줍니다
Stayed 1 night in Jan 2024
Response from 매니저 제이 on 24 Jan 2024
꿈과 현실, 계획과 실현이 맞닿는 것이 여행이라고 생각합니다. 그 소중한 시간을 위해 모든 직원들이 나름의 노력으로 최선을 다하고 있습니다. 최선을 다함에 직급과 직책이 따로 있을 수는 없다고 생각합니다. 칭찬에 진심으로 감사드립니다. 쇼파 문제는 다음 숙제로 진지하게 고민하겠습니다. 고맙습니다.

10/10 Excellent

Hwa sun

Stayed 3 nights in Dec 2023
Response from 매니저 제이 on 8 Jan 2024
좋은 평가에 감사드립니다. 고맙습니다.

8/10 Good

SANGHO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새로 지어서 넘 깨끗합니다. 친절하시고
새로 지어서 매우깨끗하고 친절하시고 다 좋았습니다. 다만 주차가 주차타워를 이용해야해서 자주 들락거리기는 좀 그렇습니다. 그리고 새로 지어서 너무 깨끗하고 , 침구도 새거도 다 좋은데. 새로 지어서 새집냄새가 복도나 계단등에 많이 납니다. 세탁이나 건조기도 있고 넘 좋습니다.
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 7 Jan 2024
오픈한 지 일년이 지나면서 새집 냄새는 많이 희석되었지만 저희로서도 시간에 의지해야만 하는, 어쩔 수 없는 부분이 있습니다. 불편을 드려서 죄송합니다. 좋은 점은 더 살리고, 고칠 점은 빨리 개선하는 멋진 호텔이 되겠습니다. 고맙습니다.

10/10 Excellent

Heegon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말정말정말 친절하시고, 발렛 서비스도 해주시고, 올레시장 근처의 좋은 새시설에서 기분좋게 보내다왔어요!! 다음에도 꼭 또 방문할게요~~ 오래 장사해주세요 갈때마다 들릴게요!
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 7 Jan 2024
다시 오신다는 말보다 더 기분좋은 말씀은 없을 것입니다. 더 큰 만족을 드리기 위해 더 열심히 준비하겠습니다. 고맙습니다.

10/10 Excellent

Jeonghyup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 6 Jan 2024
좋은 평가에 감사드립니다. 고맙습니다.

10/10 Excellent

WOONGHEE

Stayed 1 night in Dec 2023
Response from 매니저 제이 on 6 Jan 2024
좋은 평가에 감사드립니다. 고맙습니다.

10/10 Excellent

YUN HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하시고 객실도 깨끗 아주 만족 아침 식사는 그래도 베이컨과 에그스크램블 정도는 있으면 좋겠습니다
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 19 Dec 2023
아침 식사의 계란 메뉴는 매일 바뀌고 있습니다. 고객님이 일박을 하셨던 탓에 다른 메뉴를 제공할 기회가 없어서 정말 아쉽습니다. 부족한 점을 지나치지 않고 더욱 좋은 방향으로 개선하도록 노력하겠습니다. 고맙습니다.

10/10 Excellent

yosub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
서귀포 최고 숙소
너무너무 친절해요 특급호텔저리가라이고 룸컨디션도 최상입니다 가격도 정말좋구요
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 19 Dec 2023
가족분들의 일정이 바뀌셔서 함께 오시지 못하심을 저희도 아쉬워합니다. 부모님 두 분의 넉넉한 미소가 아직도 기억에 생생합니다. 모두의 건강을 기원하며, 다시 뵐 날을 기대합니다. 고맙습니다.

10/10 Excellent

HYEJEONG

Stayed 1 night in Oct 2023
Response from 매니저 제이 on 19 Dec 2023
좋은 평가에 감사드립니다. 더욱 노력하겠습니다.

2/10 Terrible

금희

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
먼저 호텔이 너무 깨끗하고 좋았어요. 사장님과 직원분들도 너무 친절하고 조식뷔페까지 같이 먹을수 있어서 좋았습니다. 근처 올레시장이 있어 구경하고 좋은 추억만들었습니다. 다음에도 제주가면 꼭 예약하도록 하겠습니다.
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 12 Dec 2023
최고의 리뷰에 최악의 점수를 받았으니 이 또한 고객님의 유머라 생각하고 그래서 저희는 또 즐겁습니다. 1점이 아니라 1등의 의미로 생각하겠습니다. 점수에 연연하지 않는 더 좋은 집을 만들겠습니다. 고맙습니다.

8/10 Good

Moon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 12 Dec 2023
좋은 평가에 감사드립니다. 고맙습니다.

10/10 Excellent

Moon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
서귀포 올레7코스 여행숙소로 깨끝하고 친절합니다
Stayed 1 night in Dec 2023
Response from 매니저 제이 on 12 Dec 2023
하루에 하루를 더하여 이틀을 머물고 가셨으니 저희들의 감사함도 두 배가 넘을 것입니다. 다녀가신 날들의 소중한 기억과 저희에게 보여주신 두 분의 기분좋은 미소, 오래 기억하겠습니다. 소중한 리뷰에 진심으로 감사드립니다. 고맙습니다.

10/10 Excellent

Gyojin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 매니저 제이 on 5 Dec 2023
좋은 평가에 감사드립니다. 고맙습니다.

10/10 Excellent

Soo Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔 들어서는 순간부터 나오기까지 호텔 스태프의 친절함에 놀라고 감사했습니다. 호텔 시설이 4, 5성급에 비길 수는 없지만 필요한 요소들을 모두 갖추고 있었고 청결과 편안함, 편리한 교통, 위치, 안전성 등에서 제 기대를 훨씬 상회하는 곳이었습니다. 조식 또한 만족스러웠습니다. 다음에 서귀포에 간다면 또 이 호텔을 택할 생각입니다.
Stayed 4 nights in Nov 2023
Response from 매니저 제이 on 29 Nov 2023
모든 것에는 '처음'이 있습니다. 고객님과 저희의 첫 인연이 시작되었으니 머지않아 다음도 있을 것입니다. 고객님의 서귀포 나들이가 자주 있었으면 좋겠습니다. 어제보다 더 좋은 오늘이 되시길 바랍니다. 고맙습니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 친절하고 청결하고 따뜻한 숙소이며 조식도 맛있어요.
Stayed 1 night in Nov 2023
Response from 메니저 제이 on 21 Nov 2023
저희가 중요하게 생각하며 준비하는 세가지를 모두 말씀해주셨네요. 청결, 친절, 그리고 맛있는 식사. 하지만 여기서 만족하지 않고 더 좋은 집이 될 수 있도록 노력하겠습니다. 언제나 준비된 호텔이 될 것입니다. 고맙습니다.

10/10 Excellent

iseul

Stayed 2 nights in Oct 2023
Response from 매니저 제이 on 5 Nov 2023
좋은 평가에 감사드립니다. 더 좋은 호텔을 만들기 위해 노력하겠습니다. 고맙습니다.

10/10 Excellent

DONG WOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
매니저님이 아주 친절하셔서 이용하는데 아무런 어려움이 없었습니다. 단 한가지 개선이 필요한점은... 모든 방에 시건장치가 되어있지 않아 화장실 이용에 아주 스트레스가 쌓이더군요~ ^^;;
Stayed 2 nights in Oct 2023
Response from 매니저 제이 on 31 Oct 2023
여행은 즐거우셨는지요? 패밀리 룸의 내부 도어에 시건 장치가 별도로 없어 많이 불편하셨군요. 같은 내용의 이야기와 요청을 고객님들로부터 종종 듣습니다만, 그것은 객실 내에서 일어나는 불상사를 방지하고 안전 사고 발생 시 즉각 대응하기 위한 법적인 규정 사항임을 말씀드립니다. 다양한 측면에서의 보완책을 고민하도록 하겠습니다. 고맙습니다.