Sentosa Trip

I was genuinely pleasantly surprised by MOV Hotel Bukit Bintang. For the price, the quality and overall experience were fantastic and it felt like excellent value for money. The location is brilliant. You are right in the middle of Bukit Bintang with plenty of food, bars and shopping nearby, and I found it an easy walk across to Chinatown and other parts of central KL. The staff were incredibly friendly, welcoming and helpful throughout my stay, and the room was comfortable and well presented. And a special mention for the air conditioning! Absolutely ice cold, which is exactly what you want after spending the day walking around Kuala Lumpur. A really enjoyable stay, fantastic value and a hotel I would happily recommend.

Stayed at the Journal for 3 nights in between long haul flights. The hotel was perfect and had all the necessary amenities. Spotlessly clean and friendly staff. Used the roof pool twice, drinks at the bar were excellent. Comfortable nights sleep with blackout blinds and comfortable bed and pillows. It was my partners birthday the day we arrived and the hotel decorated the room with balloons.

Booked a 2-night stay in a 3-bedroom apartment. Check-in was simple. There was just 1 guy standing near the perpetually crowded lobby giving out the keycard and his command of English wasn’t great. Good enough to tell you that you would be held responsible for any violation of house rules. Additional keycards required a further deposit of RM200, so cough up if you’re travelling in a big group and need flexibility. 1 parking lot allocated per apartment. What was advertised as a 3-bedroom apartment was more like a 2-bedroom and one makeshift room. The third room was converted into a bedroom using a sliding door with tinted glass. Zero privacy, claustrophobic, no windows and poor ventilation (musky smell). Totally could not meet our needs and we had to quickly search for an additional room in a hotel nearby incurring additional costs. There were only 2 bathrooms and not 3 as advertised. Other than that, the apartment was clean and well-furnished. WiFi was not working initially but we were given a fresh password and that was solved. Lifts were slow and we never knew when it would arrive because there were no displays showing which floor the lifts were at. Swimming pool was crowded and not enough deck chairs. In summary, this is an apartment for rent in a good location. You get what you pay for, but we didn’t appreciate the 2-bedroom being marketed as a 3-bedroom with 3 bathrooms. Won’t be coming back.

Great location in proximity to malls and KLCC. Nice pool Clean rooms and comfortable beds Amenities are lacking ( almost basic). Not much in terms of kitchen utensils. No hand towels provided. TV not showing free 2 air channels or any sports etc. Noise early in the morning disturbing sleep. Small touches are lacking. Laundry equipment is limited in the complex for the number of users.