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Reviews of The Alea Hotel Seminyak

3 out of 5
The Alea Hotel Seminyak
Jl. Cendrawasih No 78, Petitenget, Seminyak, Bali

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 78 reviews" "
Rating 8 - Good. 29 out of 78 reviews" "
Rating 6 - Okay. 19 out of 78 reviews" "
Rating 4 - Poor. 10 out of 78 reviews" "
Rating 2 - Terrible. 6 out of 78 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

GURMUKH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t recommend to anyone to stay this hotel.
Stayed 2 nights in Feb 2024

4/10 Poor

Helen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is situation in a very quiet area, and is within walking to many great eating spots. The pool is private for the people staying. We stayed the first week of August 2023 and the whole place felt like it was in some form of renovation. My room had a rusted shower head and no hot water, but was always clean. As they say "you get what you pay for"
Stayed 6 nights in Aug 2023
Response from Alea Hotel Seminyak on 16 Sept 2023
hi helen,Warmest greeting from the alea hotel seminyak,Thanks for your review and feedbcak, yes our resort during pandemic is closed for 3 years and just open on 1 January 2023, and we do maintenance or renovation step by step. and sorry to make you inconvenience caused during stay . Hope we received your new booking in the future.Best regards,The Alea Hotel Seminyak team

6/10 Okay

Miriam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lack of advertised amenities and non workable ng lift
Stayed 7 nights in May 2023
Response from Agus Dion on 26 May 2023
Hi Miriam,Warmest greeting from The Alea Hotel Seminyak,Thanks for your review and we are still in transition model therefore still have some project like restaurant, lift, etc after pandemic.Hope to received your new booking in the future.Best Regards,Agus Dion

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Agus Dion on 19 Aug 2020
Hi Valued Guest, Thanks for your best rating given to us and we are pleased to received your next booking with us in the future

6/10 Okay

Verified traveller

Stayed 6 nights in Feb 2020
Response from Agus Dion on 21 Feb 2020
Hi Valued Guest, Thank you for sharing your feedback during your stay with us. First and foremost thank you for giving us your feedback and we sincerely apologize if some parts of the stay has created inconveniences. Once again thank you for sharing and we all look forward to welcoming you back! Warmest regards, Agus Dion

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again!!!
The hotel is very outdated, the room wasnt cleaned at all, our bed had black hairs in the sheets and on the pillows, also there were huge stains in the “decorative small pillows”, the coffee mugs had lipstick and coffee stains on them so we had to go to the restaurant to ask for new ones but they said that they will wash them and bring them to the room (took them 35 mnts to bring them back) we needed ICe and the restaurant charge us 5000 rp to fill 2 cups with Ice (this should be free) the lockbox was not working so we had to get a new one and then it started beeping with error code for 5 minutes until someone came again to fix it. The A/C did not work well at all, i woke up sweating every night. the Wifi DOESNT WORK!!! it literally works for 5 minutes and then stops working, i spent an hour trying to get it to work again and unsuccessful, wifi was not working at all!!! NO WIFI ON ROOMS!! The pool was dirty with bugs all over, the lounge chairs in poor condition. I needed change to pay the taxi and I asked the front desk for change and they said they didnt had any change without even checking. The service was bad, room bad, overall super bad experience.
Stayed 4 nights in Feb 2020
Response from Agus Dion on 17 Feb 2020
Hi Valued Guest, Thank you for sharing your feedback during your stay with us. First and foremost thank you for giving us your feedback and we sincerely apologize if some parts of the stay has created inconveniences. Once again thank you for sharing and we all look forward to welcoming you back! Warmest regards, Agus Dion

8/10 Good

Sharmaine Dianne

Stayed 6 nights in Dec 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for the price
The Alea was a pretty good hotel for a very good price in Seminyak. I did find a few ants in my shower and a couple of beetles in the bathroom too but it’s a tropical place and didn’t feel dirty at all. The double bed was 2 singles, one was fine and comfortable the other was rock hard. Lucky I was solo. The food in the restaurant wasn’t great but I only tried the grilled cheese sandwich. The local place right next door is far better!
Stayed 3 nights in Dec 2019
Response from Agus Dion on 24 Dec 2019
Hi Sam, Thank you very much for your generous compliments and for taking the time to share your holiday experience. We are much honored to have received such a positive review and it has been a pleasure to have you as our guest. Your comment will be shared to the team and we hope that we will have the pleasure to welcome you back to The Alea Hotel Seminyak, Bali in the not too distant future again. Warm regards, Agus Dion

2/10 Terrible

Sarae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean
Really disappointed with the quality of this hotel. It was one of the most unclean rooms I’ve ever checked into. Would never recommend this hotel for a stay
Stayed 2 nights in Nov 2019
Response from Agus Dion on 6 Dec 2019
Dear Sarae, Thank you very much for your generous compliments and for taking the time to share your holiday experience. We are much honored to have received such a positive review and it has been a pleasure to have you as our guest. Your comment will be shared to the team and we hope that we will have the pleasure to welcome you back to The Alea Hotel Seminyak, Bali in the not too distant future again. Warm regards, Agus Dion

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Affordable place at a great location.
Stayed 2 nights in Nov 2019
Response from Agus Dion on 4 Dec 2019
Dear Andrea, Thank you very much for your generous compliments and for taking the time to share your holiday experience. We are much honored to have received such a positive review and it has been a pleasure to have you as our guest. Your comment will be shared to the team and we hope that we will have the pleasure to welcome you back to The Alea Hotel Seminyak, Bali in the not too distant future again. Warm regards, Agus Dion

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
The property was a little run down. The room we were in was right next tp the bar which was pumpong music all day so wasnt very peaceful. There were stains on the pillows and the room smelt quite musty.
Stayed 1 night in Nov 2019
Response from Dion on 21 Nov 2019
Hi Valued Guest, Thank you for sharing your feedback during your stay with us. First and foremost thank you for giving us your feedback and we sincerely apologize if some parts of the stay has created inconveniences. Once again thank you for sharing and we all look forward to welcoming you back! Warmest regards, Agus Dion

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had a great stay. We were attending a wedding close by and Alba was in a great location, well priced. Beautiful premises and we were very well looked after. Thank You Alba
Stayed 8 nights in Jul 2019
Response from Agus Dion on 15 Oct 2019
Dear Henry, Thank you for giving us the chance to showcase our hotel to you. We are thrilled that our service & facilities is convenient complements with teams was able to deliver The Alea Seminyak brand experience that you were expecting and your stay with us has left you with good memories…. Once again thank you for your inspiring words and we are looking forward to connecting with you again in the near future. Warmest regards, Agus Dion

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Good budget location
First time in Bali - hopefully not last. All of the hotel staff was friendly, helpful, courteous. Definitely made the stay a memorable one. Location overall is nice and away from traffic. The breakfast buffet on the rooftop was pretty decent. The hotel itself has some issues I hope will get addressed. Internet: Unreliable and spotty at best. If internet is needed for work or download/stream, then this hotel is not for you. There were ants in the room, so if that bugs you, then you've been notified. (Hot) Water: 80% of the time the water worked just fine, but there was a couple of evenings where hot water was intermittent and 1 evening where no water was available at all.
Stayed 14 nights in Aug 2019
Response from Agus Dion on 9 Sept 2019
Hi Michael, Thank you for sharing your feedback during your stay with us. First and foremost thank you for giving us your feedback and we sincerely apologize if some parts of the stay has created inconveniences. Once again thank you for sharing and we all look forward to welcoming you back! Warmest regards, Agus Dion

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Agus Dion on 2 Sept 2019
Dear Valued Guest, Thank you for giving us the chance to showcase our hotel to you. We are thrilled that our service & facilities is convenient complements with teams was able to deliver The Alea Seminyak brand experience that you were expecting and your stay with us has left you with good memories…. Once again thank you for your inspiring words and we are looking forward to connecting with you again in the near future. Warmest regards Agus Dion

8/10 Good

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Clean, comfortable, nice pool, close to a lot of great restaurants. I'll definitely recommend staying here.
Stayed 1 night in Aug 2019
Response from Agus Dion on 2 Sept 2019
Dear Leonard, Thank you for giving us the chance to showcase our hotel to you. We are thrilled that our service & facilities is convenient complements with teams was able to deliver The Alea Seminyak brand experience that you were expecting and your stay with us has left you with good memories…. Once again thank you for your inspiring words and we are looking forward to connecting with you again in the near future. Warmest regards Agus Dion

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Was a quick check in and a very good nights stay for the price.
Stayed 1 night in Jul 2019
Response from Agus Dion on 29 Jul 2019
Hi Marieta, "Warm greetings from The Alea Hotel Seminyak" Thank you for taking time to share your stay and thank you for the highest rating you gave. We are very grateful for your kind comments and will ensure your input is delivered to our team. We are happy to know how much you enjoy our hotel, so we continue to maximize our facilities to the customer's expectations. Your sincere comments really helped us fulfill them. We are happy to welcome you back to The Alea Hotel Smeinyak on your next visit on another occasion. Best regards, Agus Dion

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is such a good deal considering their location. Cleanliness and airflow was good, another plus point is there was a small local 'warung makan' (eatery) and scooter rental just beside the hotel. One major negative point though, there were unexplained problems with their outsourced laundry service thus they can not provide us with any towels for the duration of our stay.
Stayed 3 nights in Jun 2019
Response from Agus Dion on 19 Jun 2019
Dear Valued Guest, Warmest greeting from The Alea Hotel Seminyak. Thank you for providing a great comment about your recent stay with us. We are happy to know that you had amazing experience with us, enjoyed the stay, the genuine services by the team. Your comment will be shared to entire team and we will be very happy to welcoming you back to the resort. Look forward to seeing you again in near future. Best Regards, Agus Dion

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The Alea is a lovely hotel and great value for money. The bathroom was small but apart from that everything else was lovely.
Stayed 1 night in Apr 2019
Response from Agus Dion on 16 Apr 2019
Dear Valued Guest, Thank you for sharing your recent stay experiences at The Alea Hotel Seminyak. Glad to know you had a great stay and felt so comfortable the whole time of your stay. On behalf of entire team allow me to welcoming you back gain soon Thank you and regards Agus Dion and Team

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is outdated. The towels and bed linen need to be replaced. Im not sure they change the linen between guests because the housekeeping cart didnt have linens in them. The pool has stairs missing from the pool ladder which makes it difficult to get out. If you have a mobility disability I highly recommend NOT using the pool until the steps are replaced. Overall, i was disappointed with the conditions of the hotel. The staff was pleasant.
Stayed 1 night in Feb 2019

6/10 Okay

Cheryl

Liked: Staff & service
Nice location, near to a few mini-marts and near popular food places. The hotel was decent, needed a bit of refurbishing and a good cleaning though. But it’s alright if you intend to spend most of the day out anyway.
Stayed 4 nights in Jan 2019
Response from Gilang on 14 Jan 2019
Dear Cheryl, Warmest greeting from The Alea Hotel Seminyak. Thank you for providing a great comment about your recent stay with us. We are happy to know that you had amazing experience with us, enjoyed the stay, the genuine services by the team. Your comment will be shared to entire team for further improvement and we will be very happy to welcoming you back to the hotel. Look forward to seeing you again in near future.

6/10 Okay

John, Melbourne, Australia

Disliked: Cleanliness
Ok for The $.
This hotel is dated and suffers a bit from wear and tear/old age. It gets confused with the nearby Alila Hotel which is modern and in another price bracket. Whilst staff were very friendly and unobtrusive, unfortunately, noise and cleanliness of my room let my experience down. The staff cannot control the noise as it was probably due to a building fault: none or poor acoustic insulation at time of construction. My room was adjacent stairs so noisy with guests leaving due to earthquake scare. Staff changed water, toiletries and towels daily but I found hairs on bed cushions, sheets & shower base inc large deposits of mouldy grime. The pool was closed for maintenance during my stay & as I did not use any other facilities inc gym, restaurant or wifi; I cannot comment further. This hotel is ok under cheapest available in Seminyak but for a longer stay or families, where you intend to use more of a hotels amenities, I would search other options in the future.
Stayed 2 nights in Aug 2018
Response from Gilang on 23 Aug 2018
Dear John, Warmest greeting from The Alea Hotel Seminyak. Thank you for providing a great comment about your recent stay with us. We are happy to know that you had amazing experience with us, enjoyed the stay, the genuine services by the team. Your comment will be shared to entire team for further improvement and we will be very happy to welcoming you back to the hotel. Look forward to seeing you again in near future. Gilang

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location with excellent staff
It was wonderful to use this hotel as our base for two weeks. It is close to all the top restaurants and walking distance to the beach. The staff were so friendly and amazing. They really made our stay such a pleasurable one.
Stayed 13 nights in Apr 2018

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel in between rice fields
I like how it is located in between rice fields, but still close to the beach and Seminyak Square. The design of the hotel is really pretty and instagrammable. The staff are friendly and helpful, too. While the breakfast buffet was nice, it would be better if they vary the menu a bit at least every 2 days. Also, I hope someday they can improve the lighting in the rooms. Currently they are dimly lit. But overall, it was a great stay. Good value for money.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing ... full of bus loads of extremely loud tourists with no concept of noise. Roadworks made it impossible to walk to hotel (no driving) without arriving almost knee deep in mud ... every day.
Stayed 21 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No hair dryer, the drainage in the shower sucks
Stayed 2 nights in Jul 2017

2/10 Terrible

johnnyboy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but hotel is old and not clean
Would not recommend to anyone. Hotel rooms are dirty, cramped and run down. Staff are friendly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and decent hotel
Swimming pool facing rooms. Location is slightly ulu but overall is great.

4/10 Poor

maree, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To far out of the way.
When we arrived they tried to make me pay again...which I didn't coz I had already paid. The sheets on the bed had stains on them and they never changed them the whole time we were there. Breaky wasn't the best either. Hotel is down a lane and out of the way. Would never stay there again. Rating out of 10 i would say maybe a 2

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap Hotel
Lots of small problems which added up to an overall poor experience. If you need a cheap bed then this hotel is fine. Breakfast was revolting - don't bother!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a relaxing time
We only had two nights at The Alea Hotel and wish we had more. At the time we went it was quiet, we nearly had the pool to ourselves and we loved the room we were in. All you can eat buffet breakfast for $5AUD is you booked in advance was pretty good value. Close to shops, restaurants and bars is you wanted to head out. Very helpful when it can to organising airport pick up.
Bintang by the pool
Hanging out on the rooftop restaurant
Lovely lights rooftop restaurant
Pool from rooftop restaurant

6/10 Okay

Verified traveller

You get what you pay for
Can't really complain for $25 a night. Staff are nice. Room was clean. Although air conditioning barely worked. No point in saying anything to reception when the rooms of my friends were exactly the same. Power went out one night and we were the only hotel without a generator. Pool is from 8-8 but when it came to the large Chinese groups they were allowed to enjoy the pool anytime they wanted. Buffet is cold but again can't complain for what it's worth. It still fills you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It is nice budget hotel. Close to beach and all facilities.

6/10 Okay

Inga Jawahir, Kuala lumpur

Disliked: Cleanliness, room comfort
Toilet smells bad.

8/10 Good

holly , g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
I only stayed here one night and it was very last minute but I couldn't believe how amazing the hotel was for the money

4/10 Poor

Jo, Australia

Disliked: Property conditions & facilities, room comfort
An average hotel
Our pool access room meant the full glass wall and door were a few metres from the small pool and swimmers were literally right outside the door and could see straight into our very small room. The hotel was very remote down a small, smelly laneway. The fact that "necessities" like drinks, water and snacks were sold in the lobby said it all - no shops nearby. It took us an hour by taxi to get to Kuta. We have travelled extensively in Asia and are used to below average hotels, but although we had paid for 6 nights, we only stayed one and moved to another hotel.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet loaction. Off from main road
Super affordable and quiet place to stay. Staff is quiet friendly. Away from the main street though. Wud recommend if ur on a tight budget.

10/10 Excellent

d

Liked: Cleanliness, staff & service, room comfort
Awesome Honeymoon
The hotel location is perfect for us, not in the crowded area but easy to reach beach only 10 minutes by walking. By walking in some minutes, you also will find some nice restaurants. The lobby is unique with staffs are friendly the food is fine and our favorite are fresh juice and satay.. so yummiii!! With the competitive room rate, we had a nice experience staying at Alea.

8/10 Good

Clark, fremantle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clark
very pleasant stay good service clean room air con works well

8/10 Good

John, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
10 min walk to beach in a quiet area.
Happy that we could find this hotel in last minute, around Christmas, and everything was satisfactory with the hotel. Pool area could have been bigger and breakfast could have had more vegan options, other than that, we were happy customers.

8/10 Good

Dwi Kartika, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Stayed in this hotel for the fourth time this year. Good price, walking distant to Seminyak hip cafes and quiet environment. Such a bliss!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locatd at a Nice area
Clean and nice room. Good price, close to restaurants, friendly staff. Room is a bit small.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Decent hotel but better hotels next door.
Pros: -Newer hotel. -Friendly staff at breakfast. Cons: -Slow check-in. Guy gave me room closest to lobby--so loud. So had to ask to move. -Wifi did not reach my second room (at end of corridor) and dumb staff didn't think about moving me to a better room. -No golf cart shuttle available like two hotels next door. -Hot water maker in room was dirty inside. -Housekeeping staff didn't clean toilet during multi-day stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Alea
Service is good, found beds a little on the hard side. Needed a taxi to go anywhere as a a bit out of the way. Overall a good clean tidy hotel with good service.

6/10 Okay

l., australia

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good enough for the price...
Lovely staff close enough to things (20 min walk..) but towels were yellow and dirty. Power kept turning off so that was annoying too. If you are the kind of person that doesnt spend time at your hotel it's perfect for you. Otherwise you may go somewhere else. breaky was very poor but staff were lovely everywhere! We asked to have brekky earlier before we checked out and they fully set it up for us.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommended
I would not stay here again. It is overall a very basic budget hotel. The entry area/front desk, which is open air, smells like sewage water. I had an issue with my first room with a similar bad smell in the bathroom and they refused to let me move rooms even though the hotel was basically empty. I finally convinced them the next day as a new front desk person agreed the smell was too bad. There were stains on the bed and couch in both rooms. Was offered a free welcome drink - it was a non alcoholic juice, which would have been fine, but it was a joke - a mass produced pre made sugary sweet guava blend out of a huge plastic tub at the bar...and it came in the tiniest glass I have ever seen! The location is far down a small road from the main road and so you have to walk ~10 min or call a cab to you. The Neo Seminyak looked like a better location for the price.

6/10 Okay

young couple, nz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice tidy hotel, great facilities
Very nice room, comfortable bed, nice shower, good air conditioning. Wifi was annoying as you have to log in every time you use it, and the password has a combination of letters and numbers which is a hassle. Good location just out of the business, but a short walk to seminyak square and the beach. I wouldn't recommend booking tours or drivers through the hotel. The prices they quoted were close to double the prices given by the top companies on trip advisor, which was disappointing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Was good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Brand new hotel with good service
Nice hotel, especially for the cheap price. Quite empty. Location in a quiet street, 800m for the start of the busy district. Breakfast was really poor (don't book it and find a place somewhere else would be better). Would come back for sure

6/10 Okay

Lillian, Australia

Liked: Staff & service
Wheelchair access
When booking we were told it was wheelchair friendly hotel - it is not!!! Rooms are too small for wheelchairs to move about in. The showers do not have seats or rails for people with a disability. Wheelchair had to be manually lifted to dining area - not a good Experience if you are in the wheelchair. Lifts were constantly not working.

10/10 Excellent

Jess, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Very clean, lovely design, really nice helpful staff, nice food, convenient location to beach and shops.