2/10 Terrible
Nathan
Travelled with group
16 Oct 2022
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s too bad I cannot review Expedia as well because they dropped the ball and I will not be using their service again. I paid for a pool access room - the only issue is there was no pool during my 2 day trip. The hotel and also Expedia would not offer any partial credit. Additionally, my shower handle broke, my water pressure was off the charts with half the water spraying the wall and half hitting me. The water was like warm at best which was fine since it’s hot. The refrigerator was also busted and the lights would flicker when left on. This was one of the absolute worst experiences for a two day stay I’ve ever had. The bedding was average at best, and if you need comfort I highly suggest against this place. I’ve stayed in hostels that were more comfortable. Do not stay here until they remodel the establishment trust me on this!!! Similar price hotels all in the area. Rooms are also extremely tiny. I’d give this zero starts but hotel staff was friendly, so I will upgrade to 2 stars. Management refused any refunds which is very bad business. Expedia wouldn’t refund as well. All I ask is to not be charged for a premium room if the features aren’t available. Also a working shower handle and water pressure would be nice.
Nathan
Stayed 2 nights in Oct 2022