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Reviews of Sotopalacio HSR

2 out of 5
Sotopalacio HSR
C/Segovia, 15, Segovia

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 4 out of 27 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Maria B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place
Very nice place to stay in your trip passing by. Excelente services. Staff friendly
Stayed 1 night in Sep 2017

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
Lovely small town
A lovely small friendly town outside Segovia, great if you have a car. Parking is not an issue as there is plenty in the street. The weather was extremely hot and we asked for a fan but they moved us without an extra charge to a room with air conditioning.
Stayed 4 nights in Jun 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal Sotopalacio near Segovia in Madrona
It is advisable to contact beforehand and give approximate time of arrival as hostal is small and reception not always manned. When checking in, remind reception if you have booked and paid for breakfast. Car needed. Good base for visiting Segovia. Very clean and comfortable room although we would have liked firmer mattresses. We were glad to be on reception level because of our luggage. Nice flat screen TV. Nice shower gel and shampoo. Special praise for their immaculate clean shower curtain ( so many places have mouldy/dingy ones). We paid in advance for breakfast and enjoyed tostada (toast) with small packets of tomate and jam, zumo de naranja (orange juice) and coffee all served with a smile. Next door is a little tidy supermarket where we bought bottled water and a few items. Found a small restaurant a couple of streets away which we may try next time we stay here. Had a beer and tapa in both the bars situated side by side across the road in the plaza. Loved our view of the storks nesting on the church tower . We hope to return to stay in the Hostal Sotopalacio soon.

10/10 Excellent

Evelyn

Stayed 1 night in Jan 2024

6/10 Okay

Emilie

Stayed 1 night in Sep 2022

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2022

10/10 Excellent

Fran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Deberian cambiar el colchón, se hunde al menos en la habitación q nos tocó
Stayed 1 night in Feb 2020

6/10 Okay

Ana

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

LuisGmo, Segovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto es muy cómodo, el hotel está muy bien decorado, hay facilidad para aparcar el coche. Lo único es q es un poco retirado de Segovia, si vas en carro es fenomenal.
Stayed 2 nights in May 2019

8/10 Good

JP

Liked: Cleanliness, property conditions & facilities, room comfort
Está bien aunque no pudimos desayunar porque no daban el servicio.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desolador
Pequeno almoço paupérrimo, servido por pessoa ao telemóvel enquanto trazia umas torradas à mesa, ausência de saboneteiras na casa de banho, higiene duvidosa (até pequenos répteis - sardanisca/lagartixa - circulam no quarto).
Stayed 1 night in Oct 2018
Response from Recepcion on 11 Oct 2018
Buenos dias, quiero contestar a sus criticas, diciendo que el desayuno que le ofrece el hotel, no sera de su agrado pero paupérrimo creo que no es,para el precio que tiene. Es verdad que no es un buffet, libre, pero es bastante digno para el precio que tiene. yY en cuanto al señor que les sirvio el desayuno con el telefono en la mano, le puedo asegurar que las tostadas no se las puso hablando por telefono. Si que es verdad que a esa hora de la mañana en este hotel de 17 habitaciones, la persona de la recepción es la que sirve el desayuno. Yo creo que ustedes necesitan otro tipo de hotel con mas habitaciones, mas personal y mas servicios. Sentimos no haber podido darles lo que ustedes esperaban

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2018

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles okay im Ortszentrum eines Vororts
Die Farbe des Gebäudes ist nun eine andere als auf dem bei Hotels.com hinterlegtem Bild. Die Zimmer sind ruhig und gut. Kostenlos Parken neben dem Haus.
Stayed 1 night in May 2018

6/10 Okay

ines, vigo

Liked: Room comfort
Fin de semana en Segovia
Pasar un fin de semana en Segovia comiendo cochinillo en casa Cándido y disfrutando del acueducto, de la alcazahaba sus monasterios, catedral, etcétera. Es maravilloso si vas en buena compañía como fue mi caso diez sobre diez
Stayed 2 nights in Feb 2018

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

이세하, 수원

Disliked: Staff & service, room comfort
위치 진짜 ...
...
Stayed 2 nights in Jun 2017

6/10 Okay

Rafael

Correcto
Normal. Un hospedaje de paso

10/10 Excellent

Nestor Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel limpio y tranquilo
Una buena atención, pero no alcanza para pasar un tiempo en Madrona

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El hostal esta bien.
El hostal esta bastante bien, muy limpito.el personal atento.lo único que cambiaría es que entra mucha claridad por las ventanas.deberian cambiar los estores o inventar algo para que no entrará tanta claridad.