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"Staff are friendly and willing to help."

"I recently stayed at the Mandarin Oriental Muscat and it was an unforgettable experience. Every detail was impeccable, but what truly made my holiday special was the outstanding service from the team. Maryam and Sarah Jane made every breakfast a delight with their warmth and attention to detail. By the pool, Humprey went above and beyond to ensure we were always comfortable and well looked after. A special mention to Madai at Essenza restaurant, who made our dining experience truly memorable with exceptional recommendations and genuine hospitality"

"I’ve traveled far from the U.S. and stayed in many hotels, but Myriad Muscat truly stands out as the best for its exceptional customer service. From the moment I arrived, I was welcomed with open arms and genuine kindness. The hospitality here is unmatched—I’ve extended my stay twice already because I feel so safe, comfortable, and cared for. A special shoutout to Maryam, who made my first night unforgettable. She went above and beyond to make me feel welcome and supported. Her warmth and attentiveness set the tone for my entire stay. Every staff member takes their time to ensure you’re well looked after, and it truly makes all the difference. If you’re looking for a place where you’re more than just a guest, Myriad Muscat is it. The comfort, hospitality, and overall experience are second to none. I wholeheartedly recommend staying here—you’ll feel at home from the moment you arrive!"