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"Great Location "

"Everything was ok until the shower. There was no soap. Liquid container was empty. When checking out I mentioned it. The receptionist was more intent on writing a note to housekeeping than talking to me. It was oh sorry we let it get empty until filling it. My fault apparently I should have rung them. I was wet in the shower with conditioner in my hair. This is a basic requirement especially at over $300 per night. Yes these things get missed it was the staffs attitude that upset me. She did not care. It is not about the environment, its about them saving money. "

"Second night much improved after first night which was disturbed and noisy - people swearing and yelling, cars moving and doors slamming, loud music. Hot tub non existent."

"The location is stunning, we had a room looking over the harbour. Room was clean, spacious, good bed, dark curtains, lift available to get upstairs with luggage. I would have loved ground coffee option instead of the instant coffee, particularly because it was a more expensive room. Staff was friendly except the South African receptionist who checked us in and who came across cold. Great stay, we will return when travelling to Picton again."