In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Holiday Inn Express & Suites Sedalia, an IHG Hotel

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 476 reviews" "
Rating 8 - Good. 97 out of 476 reviews" "
Rating 6 - Okay. 21 out of 476 reviews" "
Rating 4 - Poor. 9 out of 476 reviews" "
Rating 2 - Terrible. 13 out of 476 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in person went above and beyond to help us. The room is immaculately clean and ice.
Stayed 1 night in May 2024
Response from Holiday Inn Express & Suites Sedalia on 8 May 2024
Thanks for the great review, Kerrie! The team at Holiday Inn Express & Suites Sedalia is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Holiday Inn Express & Suites Sedalia on 6 May 2024
We are so happy that you had a great stay with us at the Holiday Inn Express & Suites Sedalia. You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was very nice. Our toilet made a lot of noise, but everything else was great!
Stayed 2 nights in Apr 2024
Response from Holiday Inn Express & Suites Sedalia on 5 May 2024
We're delighted you had a superior experience with us. It's a pleasure to know how much you enjoyed our facility overall and friendly service. We will be sure to have maintenance take a look at the toilet. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 Excellent

Deidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a Holiday Inn - it's not going to be fancy. But it was very clean, well-appointed and the staff was friendly. I arrived 1/2 hour early for breakfast and decided to sit down with a cup of coffee to wait. The person managing the breakfast area offered to open it up for me. I told her that wasn't necessary but she said it's done, enjoy it. The breakfast was more robust than I was expecting with lots of options. The pool area was lovely and the snack options at the front desk were priced nicely - I liked being able to let the kids charge to the room. The fitness area is tiny. Luckily, I prefer being lazy.
Stayed 1 night in Apr 2024
Response from Holiday Inn Express & Suites Sedalia, an IHG Hotel on 29 Apr 2024
We’re so glad you had a good experience at the Holiday Inn Express and Suites Sedalia. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and fast to check it and check out Breakfast was delicious I am highly recommend
Stayed 2 nights in Apr 2024
Response from Holiday Inn Express & Suites Sedalia on 28 Apr 2024
We're so glad you had a positive experience during your time spent at the Holiday Inn Express & Suites Sedalia, Marina. Thank you for your feedback and valued business!

2/10 Terrible

Terri

Stayed 1 night in Apr 2024
Response from Holiday Inn Express & Suites Sedalia on 6 May 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Holiday Inn Express & Suites Sedalia on 5 Apr 2024
Thank you so much for the review!  I’m glad to hear that you’re enjoying your experience with us.  We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and in good shape. Staff was nice, breakfast was good.
Stayed 3 nights in Mar 2024
Response from Holiday Inn Express & Suites Sedalia on 23 Mar 2024
Thank you very much for your great feedback! Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

KIM, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Sedalia on 23 Feb 2024
Thank you for a great review. You have definitely made my day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Sedalia on 19 Feb 2024
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Sedalia on 17 Feb 2024
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly staff!
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Sedalia on 16 Feb 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Holiday Inn Express & Suites Sedalia.

6/10 Okay

Cary

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
First, someone rotated the shower head so it started flooding the bathroom floor when we turned the water on to warm up. Second, the clock had a bad power cord - causing the clock to reset to 12:00 if you moved the clock / cord. Finally, the refrigerator compressor made a buzzing noise - making it difficult to fall asleep. This is not what I would expect from a fairly modern Holiday Inn.
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Sedalia on 9 Feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Hyunbo, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay next time too.
Stayed 2 nights in Jan 2024
Response from Holiday Inn Express & Suites Sedalia on 2 Feb 2024
Pleasing our guests is our top priority, so we are glad you left with such good memories of your stay at the Holiday Inn Express & Suites Sedalia! The entire staff looks forward to your return.

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here I will definitely stay here again
Stayed 3 nights in Jan 2024
Response from Holiday Inn Express & Suites Sedalia on 30 Jan 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Holiday Inn Express & Suites Sedalia.

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Holiday Inn Express & Suites Sedalia on 22 Jan 2024
Your recommendation is appreciated, and we look forward to welcoming you again.

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Response from Holiday Inn Express & Suites Sedalia on 21 Jan 2024
Thank you for reviewing your stay at the Holiday Inn Express & Suites Sedalia. It is a pleasure to know you had an enjoyable experience with us. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Sedalia on 8 Jan 2024
We are always striving to improve our services and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Sedalia on 26 Dec 2023
Thank you for including us in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excellent

Isaac

Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Sedalia on 21 Dec 2023
Thank you for choosing us for your travel plans. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to visit our Grandchildren, they loved the swimming pool snd the hot tub. Breakfast was very good
Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Sedalia on 28 Nov 2023
Thank you for staying with us recently. We are thrilled you enjoyed your time spent with us. We look forward to having the pleasure of welcoming you back again the next time you are in the area.

6/10 Okay

Alan

Door key did not work and replacement did not work
Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Sedalia on 28 Nov 2023
We are addressing the issue. Thank you for your feedback and we look forward to welcoming you back again in the near future.

6/10 Okay

Schnell

Stayed 4 nights in Nov 2023
Response from Holiday Inn Express & Suites Sedalia on 10 Dec 2023
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

6/10 Okay

James

Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Sedalia on 13 Nov 2023
We apologize for not meeting your hospitality needs. Thank you for being our guest.

4/10 Poor

Schnell

Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Sedalia on 4 Dec 2023
Thank you for being our guest. It is disheartening to read that we did not live up to our usual standards, and your stay was less than satisfactory. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.

10/10 Excellent

Schnell

Stayed 3 nights in Nov 2023
Response from Holiday Inn Express & Suites Sedalia on 30 Nov 2023
Thank you for the wonderful review and for taking the time to share your feedback with us!  Our priority is customer service and we are ecstatic that we met that mark! Your kindness makes our job a pleasure.

10/10 Excellent

Rodney, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants
Stayed 1 night in Oct 2023
Response from Holiday Inn Express & Suites Sedalia on 24 Oct 2023
We're pleased our location worked out well for your needs! It was a pleasure serving you and we look forward to your return.

10/10 Excellent

Jodazja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it room was great and it was clean
Stayed 3 nights in Oct 2023
Response from Holiday Inn Express & Suites Sedalia on 24 Oct 2023
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

8/10 Good

Nicol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was really nice and helpful
Stayed 1 night in Oct 2023
Response from Holiday Inn Express & Suites Sedalia on 10 Oct 2023
We are delighted that you chose to stay with us. We appreciate you taking time out of your busy day to recognize our efforts Thank you for being our guest, and we hope to see you again soon!

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Holiday Inn Express & Suites Sedalia on 9 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We sincerely appreciate your feedback!

8/10 Good

Darrell, Shiloh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient.
Stayed 1 night in Sep 2023
Response from Holiday Inn Express & Suites Sedalia on 26 Sept 2023
Comfortable, convenient and clean accommodations are what we want to deliver to our guests. Thank you for taking the time to share your experience with us. We truly appreciate your recommendation and we look forward to welcoming you back again soon!

10/10 Excellent

Amy

Stayed 1 night in Sep 2023
Response from Holiday Inn Express & Suites Sedalia on 14 Oct 2023
Thank you for your review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and the staff was all very friendly. The room was nice with a comfortable bed. The shower was amazing!
Stayed 2 nights in Sep 2023
Response from Holiday Inn Express & Suites Sedalia on 21 Sept 2023
Thank you for staying with us recently. Our staff genuinely cares about providing an enjoyable stay to all of our guests. We look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and clean.
Stayed 2 nights in Sep 2023
Response from Holiday Inn Express & Suites Sedalia on 19 Sept 2023
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and convenient location! Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like is that they have gone to the 'HARD' mattresses like most of the other hotels. I understand they are doing this because they last longer. The hard mattresses make my back HURT. Shouldn't a guests comfort be more important.
Stayed 3 nights in Sep 2023
Response from Holiday Inn Express & Suites Sedalia on 13 Sept 2023
Thank you for sharing your feedback. We have sent your concerns to management. We would like to have another chance to welcome you back again to the Holiday Inn Express & Suites Sedalia, your business is valued.

10/10 Excellent

Breanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Sep 2023
Response from Holiday Inn Express & Suites Sedalia on 10 Sept 2023
Thank you so much! We’re grateful to have you as our guest. Have a wonderful day!

6/10 Okay

Schnell

Stayed 6 nights in Aug 2023
Response from Holiday Inn Express & Suites Sedalia on 25 Sept 2023
Reviews are really important to us. We’d love to hear more about your experience on a future visit!

2/10 Terrible

Schnell

Stayed 4 nights in Aug 2023
Response from Holiday Inn Express & Suites Sedalia on 19 Sept 2023
We regret not meeting your expectations. Thank you for your review.

10/10 Excellent

Darrell, Shiloh

Stayed 1 night in Aug 2023
Response from BradF on 17 Sept 2023
Hi darell,Really appreciate the perfect score. Thanks for letting us know and look forward to your next stay.

8/10 Good

Elizabeth, Union

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, very clean.
Stayed 3 nights in Aug 2023
Response from Holiday Inn Express & Suites Sedalia on 17 Aug 2023
Thanks for staying with us recently! Please let us know about your future experience.

4/10 Poor

Schnell

Stayed 4 nights in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 22 Aug 2023
Thank you for your review, in the future please let us know if we need to make necessary improvements.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 24 Jul 2023
It is our hope that you will consider staying with us again so that we can have another chance to provide you with an even better experience! Thank you for your great review, Charles.

8/10 Good

Charles

Stayed 1 night in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 8 Aug 2023
Thanks for the great review! The team is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

8/10 Good

Darwin

Stayed 1 night in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 18 Jul 2023
Your feedback is very important to us, and we so happy you were impressed with our hospitality! Thank you for your valued business, Darwin.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 17 Jul 2023
Thank you for taking a moment to share your experience at the Holiday Inn Express & Suites Sedalia. We’re glad to hear that you were pleased with our service. We hope you’ll visit us again soon.

10/10 Excellent

WILIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel for comfort and fun!
Friendly accommodating staff. Very nice room with a super comfy bed. We had great grandkids visit us and we had a ball in the pool. Restaurants close by and shopping just a few blocks away. Breakfast was excellent with biscuits and gravy.
Stayed 2 nights in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 12 Jul 2023
Thank you for posting your positive review. At the Holiday Inn Express & Suites Sedalia, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that you and your family enjoyed your stay with us. We look forward to welcoming you back soon.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The employee that checked me in had a bit of a condescending attitude when I asked about a late checkout and again later when I came to ask about the pool hours. Otherwise the hotel itself is great.
Stayed 1 night in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 9 Jul 2023
We apologize for the behavior one of of our staff members and we will be handleing this situation immediately. This is not the impression we like to leave our guests and again we are very sorry that you had to be subject to this type of condescending attitude. We are hoping that this is an isolated incident and that you will be turning in the visit.

10/10 Excellent

Randall

Stayed 1 night in Jul 2023
Response from Holiday Inn Express & Suites Sedalia on 27 Jul 2023
Thank you for taking a moment to share your experience at the Holiday Inn Express & Suites Sedalia. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Gregg

Stayed 1 night in Jun 2023
Response from Holiday Inn Express & Suites Sedalia on 19 Jul 2023
Your comments are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for your great rating, Gregg! We hope to see you again soon!