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"Overall excellent services "

"There was a slight mix up at the airport regarding transportation to the hotel. The staff exceeded my expectations in making things better than was needed. They not only upgraded my room, they also insisted on giving me the taxi fare. I was happy with the room upgrade."

"Very friendly, helpful, happy staff! The room and the bed was excellent. It is petfriendly. The food was good. "

"clean room, staff nicely, breakfast acceptable"

"He was there before time. Excellent service "

"This boutique hotel is fabulous! We are in the Room with a View and it is huge and spacious, with two large bedrooms and 1.5 baths. Each room is decorated cleverly and is squeaky clean. The refrigerator is filled with food for breakfast or snacking, all included in the price. Arriving late at night it was fantastic not to have to look for an open restaurant. Instead we ate yogurts and made cheese sandwiches with the very fresh loaf of bakery bread. The room is also quiet, although we are a short walk from the center of the Old City. The staff member on duty when we arrived, Joz, was incredibly friendly and helpful and explained how to use the coffee maker and stove (yes, you can make eggs for breakfast!) and how to operate the front door for exit and entry. He was very thorough and so kind and happy to have us staying in this incredible hotel. If you want a unique experience in an 18th century home that has been refitted into an incredible hotel, stay here!"

"This hotel is EXTREMELY CLEAN AND BEAUTIFUL TO THE DETAILS! Showers is so amazing but the products shampoo a conditioner cream soap are spa level, food is gourmet but the service is upscale, coffe at the room is Omg and the bed the pillows the little details like delicious water a plate with amazing local fruits desert and orange juice as welcome ! A básquet of local snacks … and the fountain at night sound as rain ! What can I say just Amazing"

"A great place to stay before going on to the Galapagos. Hotel is well maintained and everyone was so friendly. I will definitely stay there again."

"Quaint and friendly staff. Good benefits for the value."