8/10 Good
Fabian
6 Oct 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabian
Stayed 3 nights in Oct 2022
Gartenhotel Crystal
4.0 star property
Winter magic awaits at this Zillertal retreat where snowy adventures, spa relaxation, and family fun create the perfect mountain getaway experience
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Photo gallery for Gartenhotel Crystal
Gardenhotel Crystal in Zillertal offers a free breakfast buffet and onsite coffee shop. Families enjoy hiking, biking, or snowboarding, while kids play in the garden playground. Relax at the Crystal Spa with three pools, and use the EV charging station.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Spa
- Pet-friendly
- Parking included
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Double Room, Balcony (Blütentraum)
Standard Double Room, Balcony (Blütentraum)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
- Mountain view
- Sleeps 2
- 1 Double Bed
View all photos for Double Room, Balcony (Superior)
Double Room, Balcony (Superior)
Highlights
Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
- Mountain view
- 312 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Double Room, Balcony (Fichte)
Double Room, Balcony (Fichte)
Highlights
Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
- Mountain view
- 258 sq ft
- Sleeps 2
- 1 King Bed
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About the area
Located in Fuegen, Gartenhotel Crystal is near a train station. Spieljoch Cable Car and Hochzillertal Cable Car are notable landmarks, and the area's natural beauty can be seen at Zillertal and Kellerjoch Mountain. Travelling with kids? Don't miss Schwazer Silver Mine. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and ice skating. Visit our Fuegen travel guide
Hochfuegenerstrasse 63, Fuegen, Tirol, 6263
What's nearby
Zillertal1 min walk - 0.0 km
Achensee15 min drive - 17.2 km- Spieljoch Cable Car5 min walk - 0.4 km
- Erlebnistherme Zillertal12 min walk - 1.1 km
- Hochzillertal Ski Resort11 min drive - 9.7 km
Getting around
- Fügen-Hart Station14 min walk
- Innsbruck (INN-Kranebitten)49 min drive
Restaurants
- Gasthof Hamberg4 min drive
- Kosis11 min walk
- Goglhof17 min walk
- Almdiele5 min drive
- Gasthof Aigner12 min walk
About this property
Gartenhotel Crystal
Upscale family-friendly hotel near Zillertal
Located close to Spieljoch Cable Car, Gartenhotel Crystal provides a free breakfast buffet, a terrace and a coffee shop/cafe. Hit the slopes at this hotel, offering a ski shuttle, ski passes and ski storage. Treat yourself to a sports massage, a body wrap or aromatherapy at Crystal Spa und atrium Spa, the on-site spa. Fitness classes are offered at the gym; other things to do include hiking/biking and snowboarding. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
- 2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
- Free self-parking
- Free train station pick-up, bike hire and an electric car charging station
- A banquet hall, a lift and a billiards/pool table
Room features
All 88 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
- Bathrooms with baths or showers and free toiletries
- 48-inch flat-screen TVs with satellite channels
- Balconies or patios, wardrobes/cupboards and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Airport shuttle on request
- Free train station pick-up shuttle
- Ski shuttle nearby
- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM to 10:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Things to do
- 2 outdoor pools
- Arcade/game room
- Bicycle rentals
- Billiards/pool table
- Children's pool
- Fitness classes
- Full-service spa
- Gym
- Hiking/biking trails
- Hot tub
- Indoor pool
- Library
- Mountain biking
- Playground
- Sauna
- Ski passes
- Ski storage
- Snowboarding
- Steam room
Family friendly
- 2 outdoor pools
- Arcade/game room
- Children's pool
- Indoor pool
- Laundry facilities
- Playground
- Soundproofed rooms
Conveniences
- Guidebooks
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
- Wedding services
Business services
- Business centre
- Conference centre
Outdoors
- Garden
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 4 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Facials
- Hot stone massages
- Hot tub
- Outdoor treatment areas
- Reflexology
- Sauna
- Spa open daily
- Sports massages
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- 1 building
- 4 floors
- Banquet hall
- Built in 1970
- Smoke-free property
- Traditional architecture
Room amenities
Bedroom
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Bathtub or shower
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Slippers
- Towels provided
Entertainment
- 48-inch flat-screen TV with satellite channels
Food and drink
- Limited room service
More
- Desk
- Heating
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 21 October to 27 November:
- Swimming pool
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per day
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.60 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Pet fee: EUR 25 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility or hot tub
Children under 14 years old are not allowed in the spa without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Gartenhotel Crystal
Gartenhotel Crystal Fuegen
Gartenhotel Crystal Hotel
Frequently asked questions
Does Gartenhotel Crystal have a pool?
Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. The swimming pool is closed seasonally each year from October 21 until November 27.
Is Gartenhotel Crystal pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day.
How much is parking at Gartenhotel Crystal?
Self-parking is free at this property.
What time is check-in at Gartenhotel Crystal?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Gartenhotel Crystal?
Checkout is at 11 AM.
Where is Gartenhotel Crystal located?
Located near the slopes, this Fuegen hotel is within 1 mi (2 km) of Zillertal and Spieljoch Cable Car, and close to winter sports, such as cross-country skiing and skiing lessons. Hochzillertal Cable Car and Hochzillertal Ski Resort are also within 9 mi (15 km). Fügen-Hart Station is 14 minutes by foot and Kapfing Station is 28 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Gartenhotel Crystal Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.0
Location
9.6
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 14 out of 18 reviews
10 - Excellent
14
Rating 8 - Good. 4 out of 18 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 18 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 18 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 18 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Christin
16 Sept 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel - gute Lage (5 Minuten zur Seilbahn zu Fuß), schöner Naturpool draußen, bei schlechterem Wetter lässt es sich mehr als gut im schön und stilvoll gestalteten Wellnessbereich aushalten. Das Personal super freundlich und zuvorkommend, der Service wirklich top. Wir würden jederzeit wiederkommen.
Christin
Stayed 3 nights in Aug 2022
10/10 Excellent
Kirsten
27 Aug 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war traumhaft
Kirsten
Stayed 7 nights in Aug 2022
10/10 Excellent
Laura
21 Sept 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön mit Wert auf Details, sauber und hervorragender Service
Laura
Stayed 7 nights in Sep 2020
10/10 Excellent
Christina&Marko
4 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Qualität an Ausstattung, Hygiene, Essen und sehr freundlich. Sehr zu empfehlen!
Christina&Marko
Stayed 7 nights in Jul 2020
8/10 Good
Alfred
6 Jan 2020
Liked: Cleanliness, staff & service
Gutes Wellnesshotel
Das Gartenhotel Crystal ist ein grosses sehr schönes Hotel mit einer neuen sehr schönen und grossen Wellnessanlage die uns sehr gut gefallen hat.
Alfred
Stayed 5 nights in Dec 2019
10/10 Excellent
Stefan
14 Aug 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Essen und viel Entspannung
Entspannende Stimmung, schöner Naturpool, viele eigene Produkte, sehr leckeres Essen und nette, grösstenteils einheimische Bedienung. Wir kommen gerne wieder einmal. :-)
Stefan
Stayed 2 nights in Aug 2019
10/10 Excellent
Verified traveller
8 Aug 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel!
Fantastisk hotel.
Kort afstand til alt :)
Vi kommer helt sikkert retur!
Verified traveller
Stayed 8 nights in Jul 2019
10/10 Excellent
Verified traveller
20 Mar 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very well run by management. Friendly and helpful staff.
Nice bar area. Pool table and games room was a nice facility to use after dinner.
Pool and spa area was well kept.
Breakfast was plentiful and the five course dinner was lovely.
Recommended
Verified traveller
Stayed 3 nights in Mar 2019
10/10 Excellent
Verified traveller
16 Feb 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-Bereich war super. Freundlichkeit der Mitarbeiter ebenso.
Verified traveller
Stayed 2 nights in Feb 2019
10/10 Excellent
Terese
10 Sept 2018
Kan anbefales!
Hyggelig hotell med god frokost og behjelpelig personale. Fine og store rom, behagelig seng.
Terese
Stayed 1 night in Sep 2018
8/10 Good
Häusler, ingolstadt
15 Jun 2018
Liked: Cleanliness, staff & service
Rolles Hotel direkt am Berg
Ein wirklich zauberhaftes Hotel.
Hervorragendes Essen
Überdurchschnittlich freundliches Personal
Sehr schöne Anlage. Der ganze Garten ist mit Kräuter, Beeren, Gemüse und toller Bepflanzung angelegt.
Der Schwimmteich läd zum verweilen mit ganz gemütlichen LoungeLiegen ein.
Hallenbad, Kinderbereich,Dampfbad und Whirlpool Bereich ist sehr sauber, etwas veraltet. Der neue Spa Bereich ist hervorragend und absolut empfehlenswert!!!!
Die Zimmer sauber, mit persönlicher Begrüßung.
Zum Abschied hat jeder von uns ein Lunchpaket bekommen, welches ich sehr zuvorkommend fand.
Wir kommen auf jeden Fall wieder !!!!!
Häusler
Stayed 2 nights in Jun 2018
10/10 Excellent
Alisa
12 Oct 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alisa
Stayed 7 nights in Sep 2022
10/10 Excellent
Teemu
24 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teemu
Stayed 5 nights in Feb 2020
10/10 Excellent
Verified traveller
21 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 1 night in Feb 2020
10/10 Excellent
Verified traveller
3 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 6 nights in Dec 2019
10/10 Excellent
Verified traveller
17 Feb 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 4 nights in Feb 2018
8/10 Good
Paal
8 Mar 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort