Schmölln Trip

Shuttle driver dropped us off at arrivals this morning since departure level was backed up. Really helped.

We are Canadians who stayed 2 weeks at this hotel and so happy we did. This hotel offered amazing staff, great atmosphere, fantastic cappuccinos and espresso’s. The breakfast had an abundance of selection. Eggs, bacon the usual and of course Italian style. We would share a bottle of wine on the terrace at night and enjoy the view. We were there Nov 29 until Dec 13. We would say the best time to visit Italy. We selected this hotel because it was away from the city center and more into the local area. Things were much cheaper especially groceries at PAM local. Favorite restaurant near by was I Belcastro about 10 mins away and the best margarita pizza you will ever taste. The bus is very close and the number of bus that gets you everywhere is bus 62 or 60. Get a bus pass to save money at the local station. But if you want to burn off calories and take a great walk, we waked about 3 to 5km a day. You won’t even notice that you walked that far because it’s a pleasant walk. So try both. If your like us and don’t want to stay in hotels in the heart of town where a billion people are than choose Hotel Delle Civette.

Our room was fantastic and Slyvester makes everything perfect-from the warm welcome to the wonderful accommodations to breakfast. Highly recommend.

So many things are great, and well, so much needs updating and improving. On a positive note, the suite with two rooms was accommodating to my family. The welcome Prosecco and fruit was appreciated. Location great and staff friendly. Unfortunately, the room was so dark, dreary and depressing. We had issues- toilet not flushing, shower not draining, and the bedding is disappointing. Brunch was nice, bar also disappointing. Some of the staff smelled like body odor and just over all not inviting. If this place was a three star hotel and the price indicated that, I would be ok, but it surely should not be a Leading Hotel of the World.

It was super loud, noisy and disturbing late at night due to a group of HS students. Several complaints were made. Staff often were unavailable late at night. No one answered the phone