Sports facility

Reviews of Andaz Savannah - a concept by Hyatt

4 out of 5
Andaz Savannah - a concept by Hyatt
14 Barnard St, Savannah, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1004 reviews" "
Rating 8 - Good. 193 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexa T. on 25 May 2024
Good evening, Pamela, thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your stay with us, and should you have any additional questions or concerns, please do not hesitate to reach out!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk to shops and riverfront. Staff very friendly and helpful. Excellent breakfast.
Stayed 3 nights in May 2024
Response from Alexa T. on 23 May 2024
Good evening, Julia, thank you so much for your valued feedback after your stay with us at Andaz Savannah! We're happy to hear that you enjoyed your stay with us and we'd love to have you back sometime!

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. The staff were friendly. The rooms were clean and comfortable.
Stayed 1 night in Apr 2024
Response from Alexa T. on 20 May 2024
Hello Teri, thank you so much for your feedback from your recent stay. We are happy to see that you enjoyed your time with us here at Andaz, and we hope to see you return and visit us again!

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was lovely! I wish I could remember some names. The bartender at night was wonderful. I love that the hotel provided umbrellas for our walk when it was raining. It was my first time staying there but now may be my only spot when I stay in Savannah. I loved relaxing by the pool and everything was so clean.
Stayed 2 nights in May 2024
Response from Alexa T. on 20 May 2024
Hello Michelle, thank you so much for your feedback from your recent stay. We are happy to see that you enjoyed your time with us here at Andaz, and we hope to see you return and visit us again sometime!

10/10 Excellent

Christina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location for our visit! Really lovely place. I’m a bit of a mattress snob, so it’s a bit firmer for me, but the husband had No problem- then again, he could sleep on a rock. The check in was smooth and reception welcoming with a dose of champagne. The bar staff was super, the lobby/lounge- great for a late drink. Loved it.
Stayed 1 night in May 2024
Response from Alexa T. on 23 May 2024
Good evening, Christina, thank you so much for your valued feedback after your stay with us at Andaz Savannah! We're happy to hear that you enjoyed your stay with us and we'd love to have you back sometime!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel great and friendly staff. Rooms super clean spacious great bar and restaurant area. We absolutely Loved it and will stay again.
Stayed 2 nights in May 2024
Response from Alexa T. on 20 May 2024
Hello Jose, thank you so much for your feedback from your recent stay. We are happy to see that you enjoyed your time with us here at Andaz, and we hope to see you return and visit us again!

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Alexa T. on 20 May 2024
Hello Jodie, thank you so much for your feedback from your recent stay. We are happy to see that you enjoyed your time with us here at Andaz, and we hope to see you return and visit us again!

10/10 Excellent

Edin, acworth

Business traveller
The staff are friendly and go out of their way to ensure you have an enjoyable stay. The food is excellent! Thank you!
Stayed 1 night in May 2024
Response from Alexa T. on 15 May 2024
Good afternoon, Edin, thank you for your feedback from your recent stay! We are so happy to hear that you enjoyed your stay with us and we would love to host you again sometime. Have a great weekend!

4/10 Poor

Blanca, Katy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Alexa T. on 13 May 2024
Thank you, Bianca, for your feedback on your recent stay with us at Andaz Savannah. We are sorry to hear that you did not fully enjoy your stay with us. Please feel free to reach out and provide us with additional feedback as to why that may be, if you have any concerns or input you wish to share with us. We value your feedback and would love to have you back sometime in the future to provide you with an excellent stay!

6/10 Okay

Allen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Alexa T. on 13 May 2024
Thank you, Allen, for your feedback on your recent stay with us at Andaz Savannah. We are sorry to hear that you did not fully enjoy your stay with us. Please feel free to reach out and provide us with additional feedback as to why that may be, if you have any concerns or input you wish to share with us. We value your feedback and would love to have you back sometime in the future to provide you with an excellent stay!

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Toby, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

6/10 Okay

Diane

Stayed 3 nights in Apr 2024
Response from Alexa T. on 23 May 2024
Good evening, Diane, thank you for your valued feedback after your stay with us at Andaz Savannah. We'd love to hear additional feedback if you wish to share some, so that we may know how best to improve or make adjustments to better the needs and experiences of our guests!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff rocked! Kaitlyn and Mia were incredible kind and accommodating. Not to mention thoughtful (there were logistical issues during my stay in Savannah) and my boyfriend and I were given a beautiful cheese tray to brighten up our stay. We can’t wait to come back!!
Stayed 1 night in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Sarah, Thank you for choosing Andaz Savannah and I am so glad to hear that you had a good time while you were here with us. It makes us happy to hear that our staff is impacting our guests positively, and I'm happy we enhanced your experience with a Charcuterie & Cheese board! Thank you for being a valued guest, and please come back to see us!

10/10 Excellent

Maria, Delray Beach

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff are all friendly and helpful. The location is outstanding
Stayed 1 night in May 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Maria, Thank you for your lovely review of our property, and we are so glad to hear that you enjoyed your stay here at Andaz during your trip to our historic city! Please come back and see us sometime, as we'd love to have you return. We value your feedback and hope you have a great day!

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Tara, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again. Feel free to come back and see us again sometime!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexa T. on 6 May 2024
Good afternoon, John, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 Excellent

Christine

Stayed 2 nights in Apr 2024
Response from Alexa T. on 23 May 2024
Good evening, Christine, thank you so much for your valued feedback after your stay with us at Andaz Savannah! We're happy to hear that you enjoyed your stay with us and we'd love to have you back sometime!

8/10 Good

Joel

Stayed 3 nights in Apr 2024
Response from Alexa T. on 20 May 2024
Hello Joel, thank you so much for your feedback from your recent stay. We are happy to see that you enjoyed your time with us here at Andaz, and we hope to see you return and visit us again! If there is anything we could do to have a better stay next time around, please do not hesitate to reach out and let us know.

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of the city!!
Stayed 3 nights in Jan 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Toby, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024
Response from Alexa T. on 17 May 2024
Thank you, Michael, for your feedback from your recent stay with us! We are so happy you seemed to have enjoyed yourself, and we appreciate the positive feedback. We'd love to host you again sometime, so come back and see us!

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location although homeless gather in Ellis Park which is right out the front door of this property. Front desk staff could be more professional which would improve their customer service. Bar staff were fantastic. Overall, a great place to stay.
Stayed 2 nights in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Jennifer, Thank you for choosing to stay at Andaz Savannah and we value your feedback. I'm happy to hear that you enjoyed your stay; However, I apologize for your experience with our front desk staff and the surrounding area of our property. We take guest interaction and experiences very seriously and will be ensuring that our staff is a friendly warm welcome to all of our guests going forward, as is the Andaz standard. Thank you for providing some input on your recent stay, and we'd love to have you back again! Have a great day.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Peter, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Lilliana, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything. Nice staff and a bar and coffee bar.
Stayed 1 night in Feb 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Joy, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and modern hotel in a perfect location! Our room was clean and the staff was super attentive. I’d definitely recommend this property!
Stayed 2 nights in Apr 2024
Response from Alexa T. on 13 May 2024
Thank you, Kimberly, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us, and thankful to have you choose to stay with us. Please come back and see us again sometime!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good experience
Stayed 2 nights in Apr 2024
Response from Alexa T. on 13 May 2024
Thank you, James, for your feedback on your recent stay with us at Andaz Savannah! We are happy to see that you enjoyed your stay with us, for the most part. Please let us know if there is anything we could have done differently to enhance your experience and we'd love to have you back in order to do just that!

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very loud, screaming every night until 3/4 in the morning. Balcony was small. Pillows were so flat. But overall it was a very nice hotel.
Stayed 2 nights in Apr 2024
Response from Alexa T. on 1 May 2024
Hello Amanda, thank you for your feedback and choosing to stay with us at Andaz Savannah! We value your feedback and take our guest satisfaction very seriously. I'm sincerely sorry for the inconvenience of the city noise surrounding our building that obstructed your comfort during your recent stay with us. If you choose to stay with us again in the future, we will absolutely place you in a quieter section of the hotel, and we can place foam pillows in your room for you if you prefer more supportive pillows. We hope to see you again sometime, and we hope you have a lovely weekend!

6/10 Okay

Henry

Travelled with family
Liked: Cleanliness, staff & service
Cool boutique hotel with good restaurant attached. Staff very nice and helpful. My issue is I did not have hot water in the shower. Complained about it my first day and was told it would be addressed. Still no hot water the second day. That kind of ruins the experience and makes everything else not very important.
Stayed 2 nights in Apr 2024
Response from Alexa T. on 1 May 2024
Good afternoon, Henry, thank you for your feedback, as it allows for us to do our best to ensure problems are addressed and resolved to the best of our ability. I am so sincerely sorry that you had a negative experience with your shower and that it impacted your stay with us. I completely understand how something of that nature can dampen the rest of your stay, and we would love to host you again and ensure this issue does not persist in the future. We strive to make each and every guests experience a positive one, and I apologize for the lack of that during your time with us.

8/10 Good

Douglas

Stayed 3 nights in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Douglas, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again. If you have any additional feedback to offer us from your recent stay, please do not hesitate to reach out directly.

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel. The fragrance the put into the air system is a little strong but it’s a great spot
Stayed 3 nights in Apr 2024
Response from Alexa T. on 13 May 2024
Thank you, Randy, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for family and kids (suite jr). Smores, great breakfast coupon. Friendly staff, bikes, etc.
Stayed 1 night in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Amy, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you and your family all enjoyed your stay with us, as well as our amenities. Please come back and see us again sometime!

8/10 Good

Kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was very nice. They only thing I did not care for was not having my room cleaned daily. Not sure if this is the new way of hotel stays. I did need to request new and fresh towels daily as well as trash pick up. Although I had heard about a per night destination fee added to the bill, I still don't understand what that's all about. "Complimentary" snacks & unalcoholic beverages were a plus but now I see that's where this destination fee must come into play. Overall a nice hotel. Walking distance to City Market and not too far to River Street. Would stay again.
Stayed 3 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Kelly, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us, however we apologize for the disruption of our daily housekeeping. Please come back and see us again sometime, and if you do, you can let the front desk know you wish to not receive housekeeping during your stay to mitigate the disturbance!

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fold out couch was not comfortable whatsoever but hotel over all was good.
Stayed 2 nights in Mar 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Rebecca, Thank you for being a valued guest and providing your feedback form your recent stay with us. I'm so sorry to hear that you did not find the sofa bed comfortable during your stay, although I am glad to hear that your stay was overall a good time. Your concern has been noted and will be mentioned to our housekeeping management for review. Thank you again for choosing Andaz and have a wonderful day!

10/10 Excellent

Lizzette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Updated rooms. Clean, smelled great. Amenities including the heated outdoor pool, fire pit and fitness center were nice. Love that in room non alcoholic beverages and snacks were complimentary daily- soda, juice, water, coffee, tea, chips, granola bars. Very convenient location- easy walk to everything. Very close to Riverfront. Staff very friendly. I would stay again.
Stayed 2 nights in Apr 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Lizzette, Thank you so much for your feedback from your recent stay with us! We love to hear all of the good things you enjoyed during your stay at our property, and we hope you'll come back to see us again! Have a wonderful rest of your week and take care.

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2024
Response from Alexa T. on 6 May 2024
Good afternoon, Daniel, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The Andaz Savannah was in a great location to be able to walk everywhere. The hotel was clean smelled nice upon walking into the lobby as well as the room. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Sheri, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Emily, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Jessica, for your feedback on your recent stay with us at Andaz Savannah! We are happy to see that you enjoyed your stay with us. Please come back and see us again sometime and reach out if you have any concerns or feedback!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can’t be beat, hotel is pretty awesome itself
Stayed 1 night in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Mark, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

areum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so nice and perfect hotel.
Stayed 2 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Areum, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several times at this property and enjoyed our room and stay. The location is ideal and walkable to our favorite restaurants.
Stayed 3 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Jacqueline, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us as a returning guest, and we are so thankful for your repeated enjoyment of our property. Please come back and see us again sometime!

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at this property. We were pleasantly surprised. We arrived late due to a delayed flight. After hours, doors can only be opened by the front desk without a key. We were warmly welcomed. The area immediately around the hotel was very busy on a weekend evening due to bars and clubs. The rest of the evenings during the week were quiet. Enjoyed everything about the Andaz. They were so accommodating that we were even given an umbrella to borrow for the rainy day. No vehicle was necessary. We got around on foot or Uber when needed. Parking garage steps from the hotel. Would stay again!!! tdelayeflight
Stayed 4 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Lisa, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us, and all that it encompassed. Please come back and see us again sometime!

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, professionally run, accommodating
Stayed 2 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Alison, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

Jennifer, Munford

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and came into Savannah late and there was a problem with our other room (booked by someone else) so I booked through Expedia. The woman young woman working the desk was so very nice and answered all questions when checking in. When checking out I had a few more questions about the area and the hotel and they were answered by a nice young woman that was very helpful! Room was excellent and very clean! Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Jennifer, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was in walking distance and convenient
Stayed 2 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Sharon, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

Takeshi

Stayed 1 night in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Takeshi, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Good location but nothing special/ unique about this property very average
Stayed 2 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Linda, for your feedback on your recent stay with us at Andaz Savannah. We are so happy to see that you enjoyed our location here in the beautiful city of Savannah. Your input is valuable to us as it allows for us to note where we can improve and strive to impact guests stays more positively. Have a great day, and we hope to have you return sometime!

10/10 Excellent

Ronald, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Ronald, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Andaz staff was extremely friendly and helpful. The suite we stayed in was comfortable and clean. The food at the hotel restaurant was very good.
Stayed 3 nights in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Irene, for your feedback from your recent stay at Andaz! We are so happy to hear that you enjoyed your stay and our staff. Please come back to visit us again if you ever return to Savannah!

10/10 Excellent

Yoonjeong

Stayed 1 night in Mar 2024
Response from Alexa T. on 13 May 2024
Thank you, Yoonjeong, for your feedback on your recent stay with us at Andaz Savannah! We are so happy to see that you enjoyed your stay with us. Please come back and see us again sometime!