Satra Trip

We had a studio room which was fantastic. Clean, tidy and a comfortable bed. The staff were very attentive and lovely. The only downside I would say, which did not affect my stay, was the pool is only waist deep.

The room was clean and spacious. The staff were outstanding.

Huge buffet breakfast with lots of choice, friendly staff and very clean resort in central location

Rooms are generously furnished but on the smaller size. Can be quite dingy and noisy if close to the restaurant area. Sunbeds are dirty with kids drawings and stains which is a shame. The check in is slow and not very welcoming.

We had such an amazing experience at this resort that I don’t know where to start and who to include. Overall the resort itself is equipped with everything you need, very clean, the villas are comfortable and conveniently located. The Mulberry staff were such gems that we looked forward to breakfast every morning and the conversations we had with all the staff were heart warming. Firstly Mr Romanus was absolutely professional yet kind, humble and accommodating at the same time. Noviani was a beautiful young lady with a vibrant presence and she never failed to put a smile on our faces. She even sang a beautiful song for us which made my husband and I feel so special and emotional it was a very beautiful moment for us. Redy was our buddy and he just knew what we needed and wanted. He would set up our table and turn down the music before we even needed to ask so his attention to detail was something else. He was funny, kind, helpful and overall just a great young man. Yuni is a trainee but rest assured she was just as hard working, kind and accommodating as the rest of them. She added just a fresh innocent vibe to our stay. Eri, Ayu, Tini and Putu were all welcoming, helpful and we knew we could count on them. The front desk staff have a special place in our hearts. First of all Tama should absolutely always be at the front desk! He is an absolute legend and took the best care of us. Melani also has a special place in our hearts as she went out of her way for us consistently