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Reviews of Sunwest Hotel Sasebo

3 out of 5
Sunwest Hotel Sasebo
1-15 Motoshima-cho, Sasebo, Nagasaki-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 148 reviews" "
Rating 8 - Good. 72 out of 148 reviews" "
Rating 6 - Okay. 10 out of 148 reviews" "
Rating 4 - Poor. 3 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Property was very clean and comfortable. Deep amazing tubs for hot bath and soaking
Stayed 4 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but cozy room
Stayed 1 night in Mar 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the hotel staff for taking care of all my needs and keeping the place clean. It’s a good hotel close to all the shopping you need and not far from base!
Stayed 7 nights in Dec 2023

10/10 Excellent

Miho, Iowa City

Stayed 4 nights in Dec 2023

8/10 Good

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities
Located in center of city, walking distance to shopping, dining area. I didn't know that most of amenities were located in lobby right by the elevators until the next day, but I found it eventually.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite. Rooms were impecable. The restaurant food was delicious!!
Stayed 1 night in Apr 2021
Response from Front Clerk Naomi Ball on 16 Apr 2021
Thank you for your good comment. We are looking forward to seeing you again.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Front Clerk Anna Iwamoto on 1 Apr 2021
Thank you for staying our hotel. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs more parking lots. Otherwise, it was a great stay.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Jean yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sasebo stay
It was a short get away from work, it was definitely an upgrade from other hotels I have stayed at in Sasebo. WiFi was fast, check in was quick and the room was clean with plenty of amenities.
Stayed 1 night in Oct 2020

8/10 Good

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Ronbo321

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, courteous and professional staff, clean room in a great location.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for business travelers
Overall hotel is good for a business traveler. Rooms are small. But location is great.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Yuen Han Brenda

Liked: Cleanliness, staff & service, room comfort
This hotel a bit old but clean. Good service. Breakfast okay. A bit far from the Sasebo station (15 mins walk) but it's a straight road. Easily accessible. There are many restaurants and supermarkets near the hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good location. Staffs are nice and friendly.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff. Clean room and great location. Breakfast buffet excellent.
Stayed 1 night in May 2019

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joshua
room was clean but little bit small
Stayed 1 night in Mar 2019

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very neat and clean. Lots of free stuff and the staff was so friendly. Their English was beautifully spoken.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2018

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard Japanese hotel room
This hotel is a 10-15 minute walk from the main Sasebo Station. It is an easy walk with half of it through the covered shopping area. There are a good selection of food places and shopping around but you are not right by the main port area.The hotel staff was very friendly. The room was pretty standard for a Japanese hotel room, small but manageable with a firm bed and small bathroom. Restaurant with breakfast is on the 9th floor, I did not eat there but it looked nice when i picked up my complimentary coffee.
Stayed 1 night in Nov 2018

10/10 Excellent

Tyler

Great Hotel/Location for Price!
My girlfriend flew out to visit me while I was in Sasebo for a short stay and we needed a hotel at short notice. The hotel is very conveniently located (about 5 minute walk from train station/central area) and was priced very low! The hotel room itself was clean and had nice amenities in the bathroom. Nothing over the top but very nice for the price. Like most Japanese style hotels, the rooms and beds are very small compared to American hotels. My only small complaint would be the walls seem to be a bit thin so I could hear the next door neighbors. Not too loud though.
Stayed 3 nights in Sep 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steve, Sasebo, Nagasaki Prefecture, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Favorite of 4
I stayed at the Sasebo Toyoko Inn, Sasebo Resol, Sasebo Green and Sunroute. Sunroute is my favorite. Best breakfast and cleanest bathrooms.
Stayed 2 nights in Jan 2018

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with a View
Most memorable was the breakfast with a panoramic view of the city. I wish all hotels follow this as a standard, but Sunroute definitely took advantage of the view at the 9th floor. I have no complaints about my room, maybe except the flat screen tv not having an hdmi port.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Nice hotel
Stayed 2 nights in Oct 2017

10/10 Excellent

Rev Sparky+wife, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful, answer questions, gave directions.
This was a package deal, so having experienced iyt bbefore. This honeymoon trip went excellently, Thanks to the service, clean rooms and excellent weather.

8/10 Good

CSOSS Bob, Portsmouth, VA

Liked: Cleanliness, staff & service, property conditions & facilities
Typical budget priced Japanese Hotel
Hotel room was the typical small room, with a bed, TV, 1 SQ FT Fridge, desk and chair. Window opens to allow fresh air into room. Either the air conditioning automatically turns off during the day, or it's the housekeeping staff; either way, if the room is hot, it stays hot most of the evening, because it's off all day. Bath was clean and well maintained. They have a self-serve laundry (washer & dryer) available on 9th floor, next to restaurant.

10/10 Excellent

Marissa

Liked: Staff & service
Disliked: Cleanliness
Nothing special
Well, there was a condom wrapper on the floor. Otherwise, it was alright.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Contractor Resource, reasonable rates
Staff -- Awesome. Good place to rest my head after long days. Was able to get after hour admin. work done.

10/10 Excellent

Giorgii, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
Very nice and welcoming staff. Went out of their

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping archaide
The room was a typical small business style room in Japan, but was good enough for our trip to Sasebo. Close to shopping and restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rugged indvdual

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent US worker in Japan
Staff are efficient and gracious. All is great. I do make all my own food. All that was lacking was a microwave in the room or easily accessible in laundry or end of hall. They will warm your food for you in their office. I needed to be able to prepare own food.

6/10 Okay

dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible Wi-Fi/Internet. Everything else Ok.
Title says it all. Wi-fi signal was poor. For a business hotel, this should have worked.

8/10 Good

Chaka, Yokosuka, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Typical Japanese sized room with deep tub. The bed was large enough for a 74" person. TV was a bit outdated but the WIFI was excellent. Location to food and entertainment was perfect. All in walking distance. Staff was great and check in and out was swift.

8/10 Good

Joseph, Hayama

Liked: Staff & service
Good Hotel
Good for a couple night stay for business, nothing more.

8/10 Good

George, Columbia Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trips
The breakfast was outstanding. The Hotel had a lot to offer, and was conveniently located.

8/10 Good

エツコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

kazuhiko

Stayed 1 night in Nov 2023

10/10 Excellent

ひではる

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ふみや

Stayed 1 night in May 2024

8/10 Good

shintaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

祐一

Liked: Cleanliness
Stayed 2 nights in Apr 2024