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"Staff was wonderful. Honeymoon suites need updating. "

"Unfortunately, it wasn't as pleasant as I would have wanted it to be, the A/C in my room stopped working properly at midnight. A few ants were on my bed and bit me while I was asleep. I respectfully informed the front desk of the issues and if the manager could give me a call asap. It's been over 48 hours and have not heard from management. I'm all about giving a business a second chance and will stay at the same room if the deficiencies are fixed. "

"The location is beautiful. The view from the room and breakfast is insane. I can only imagine how nice it must have been when it first opened. Now the state of it is lacking. Everywhere there is an undertone of unkemptness. The pool stairs are cracked, paint is peeling, the “gym equipment” is rotting, the chairs outside our room literally fell apart. Not confident that our room was thoroughly cleaned either. There were empty toiletry boxes from the last guess and their leftover snack remnants in the fridge. Staff was also just okay. I told them about the toiletry situation and they never addressed it. Overall it was hard to communicate with them, but that is also partly on me because I do not speak Thai. The breakfast food is extremely bland. There is also no way to lock your doors from the inside so your doors are unlocked when you are asleep. "

"What a wonderful hotel this is! The staff and security are incredibly kind and helpful. From the moment we got there, we felt at home. The facilities are beautiful and well cared for, too. Our room was absolutely incredible. It was roomy, we had a beautiful view, the bed was wonderful, and the shower and bathroom were perfect. Breakfast was delicious and the staff was super responsive with requests for Thai tea or cocoa. I can’t wait to get back."

"The staff are friendly and helpful, very good services. The room is very spacious, clean, stylish and comfortable. I like the design of the hotel and it’s interesting to swim in the pool with see-thru glass."

"Great room. Great service. Great location. "

"The garden and grounds are MAGNIFICENT! Very kids friendly. The pool is like a lazy river. There is. also a separate kids water play pool. The landscape and site planning architects should receive an award. Unfortunately public transportation or shared rides are not there if you don't drive or have your own private transportation. "

"I like the environment, quiet and good for family too. "

"Stunning views "