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"Friendly staff, great room"

"Wonderful experience! Very consistent and professional service. Also amenities very good. You can tell they’ve renovated the hotel with quality in mind. The service team matched the same mindset Overall amazing!"

"Nice rooms and very friendly and helpful staff. Stunning view of the old town from room. Breakfast was also very good. No complaints whatsoever."

"Clean room with plenty of space. Hot water and plenty of heat in the room. Great location to visit interesting sites and museums being in the heart of old town. Close to get your guide and tour Bosnia offices. Free breakfast buffet was nice."

"Everything was great. They even had a sauna."

"Beautiful hotel in a great location, right on the River Miljacka and about a 15-minute walk from the old town. We arrived in the morning and were pleasantly surprised to receive an early check-in — something we really appreciated after traveling. The staff were genuinely lovely: attentive, friendly, and extremely helpful. They offered great recommendations throughout our stay, and their warm attitude made a real difference. Breakfast was delicious, with a good variety and high-quality food. The Sky Lounge rooftop bar was another highlight — very tastefully decorated, with amazing city views, especially at night. The hotel feels new and very well maintained. Our twin room was spacious, with beds closer to three-quarter size, and a large, well-designed bathroom. The heating throughout the building was excellent, which was especially welcome at this time of year. The toiletries — shower gel, shampoo, conditioner, lotion, and hand wash — were also good quality, which added a nice touch. Overall, a wonderful stay. Highly recommended!"

"Very helpful staff"

"Friendly people."