Dear Mr. Einas,On behalf of the entire Pestana São Tomé Team, I want to thank you for your positive feedback. We are all really happy to know that we provide you with a good experience and happy memories.Once again, we thank you for staying at Pestana São Tomé.Kind regards,Pestana São Tomé Team

Dear Mr. Hawkins,Thank you for giving us your feedback on your recent stay. Your opinion is essential for us to be able to improve our service.We sincerely apologize to you for the fact that our services did not fully meet your expectations. We are sorry for what happened. We have shared your feedback with our Teams and are implementing the necessary measures to improve our Guests' experiences.CordiallyPestana São Tomé Team

Dear Mr. Adam, On behalf of our entire team at Pestana São Tomé, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana São Tomé.Best regards, The Team at Pestana São Tomé

Dear Mr. Frederick, Thank you for your feedback on your stay at Pestana São Tomé. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana São Tomé, and we look forward to welcoming you again soon.Best regards, The Team at Pestana São Tomé

Dear Mr. Gideon, On behalf of our entire team at Pestana São Tomé, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana São Tomé.Best regards, The Team at Pestana São Tomé

Dear Guest, First of all, we would like to thank you for taking the time to give us your honest opinion on our rooms and Wi-Fi. We sincerely apologise for any inconvenience caused during your stay. We will take note of the issues raised and we will make a greater effort to improve the conditions offered. Once again, we are sorry to hear that we did not meet your expectations and we hope that, in the future, you will give us another opportunity to host you at Pestana São Tome. Best regards, Pestana Hotels & Resorts

Dear Mr Rick, First of all, we want to thank you very much for your excellent feedback on Pestana São Tome. It gives us great satisfaction to hear that you enjoyed your stay at our hotel and that you particularly enjoyed our services and facilities. We were also very happy to hear that we were able to offer you a pleasant stay. We look forward to hosting you again soon at Pestana São Tome. Best regards, Pestana Hotels & Resorts

Dear Guest We would like to thank you for choosing Pestana São Tomé for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of your expectations. We would like to tell you that, at this moment we are doing some improvements in our Hotel. So the next time you come over, you will see a big difference. So, we expect to welcome you again at the Pestana São Tomé, or at another Pestana Hotel. Best regards, Lucia Dias

Dear Mr. Kuelliki We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent for filling it as it is with the feedback from our customers that we can evaluate and improve the quality of our services. We were naturally pleased and willing to do even better because we see that our hard work and dedication are recognized. Hope to see you again soon on this or other Pestana Hotel Best regards Lucia Dias

Dear Guest Thank you for choosing Pestana São Tome Hotel and to sharing your experience with us. I would like to tell you that, at this moment we are making some improvements in our Hotel. Your comments will be passed to the whole team and we hope to see you back soon at our Hotel or other Pestana Hotel Best regards

Dear Guest We would like to thank you for choosing Pestana São Tomé Hotel for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of your expectations. We would like to tell you that, at this moment we are doing some improvements in our Hotel. So the next time you come over, you will see a big difference. So, we expect to welcome you again at the Pestana São Tomé, or at another Pestana Hotel. Best regards, Lucia Dias

Dear Guest, We would like to thank you for choosing Pestana São Tome for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. It was a pleseur having you as our guest Regards

Dear Guest Thank you for choosing Pestana São Tome Hotel in your recent trip and to sharing your experience with us. We are very happy to note that you have enjoyed your stay but, as we believe that the best can be improved, we will continue always in search of improvement so that in future we can not only meet your expectations but exceed them. Your comments will be passed to the whole team and we hope to see you back soon at our Hotel or other Pestana Hotel Best Regards,

Dear Mrs. Dafina We would like to thank you for choosing Pestana São Tomé Ocean & SPA Hotel for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of your expectations. Best regards, Lúcia Dias

Dear Guest, Thank you for choosing Pestana São Tomé Ocean & SPA Hotel in your recent trip and to sharing your experience with us. We are very happy to note that you have enjoyed your stay but, as we believe that the best can be improved, we will continue always in search of improvement so that in future we can not only meet your expectations but exceed them. Your comments will be passed to the whole team and we hope to see you back soon at our Hotel or other Pestana Hotel Best Regards, Lúcia Dias

Dear Chris, Thank you for choosing Pestana Sao Tome Hotel in your recent trip to and to sharing your experience with us. We appreciate your comment since we will always continue in search of improvement so that in future we can not only meet your expectations but exceed them. Your comments will be passed to the whole team and we hope to see you back soon at Pestana Sao Tome or other Pestana Hotel. Best Regards, Lucia Dias

Dear Guest Thank you for choosing Pestana São Tome and to sharing your experience with us. We are very happy to note that you have enjoyed your stay but, as we believe that the best can be improved, we will continue always in search of improvement so that in future we can not only meet your expectations but exceed them. Your comments will be passed to the whole team and we hope to see you back soon at our Hotel or other Pestana Hotel Best Regards, Lucia Dias

Dear Guest We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent to sharing it as it is with the feedback from our customers that we can evaluate and improve the quality of our services. We were naturally pleased and willing to do even better because we see that our hard work and dedication are recognized. Hope to see you again soon on this or other Pestana Hotel Best regards Lúcia Dias

Dear Guest, We would like to thank you on behalf of the whole team for your preference in staying at our Hotel and for share your opinion. The feedback from our customers is fundamental to us in order to honor our commitment. After analyzing your commentary, We would like to express my regret that we have not been able to live up to your expectations. However we will share your commentary with all our teams, so that we can progress in a better and more positive direction. Best regards Lucia Dias

Dear Kurt We would like to thank you on behalf of the whole team for your preference in staying at our Pestana São Tome and for the time you spent to share your opinion on Expedia . The feedback from our customers is fundamental to us in order to honor our commitment. After analyzing your commentary, we would like to express our regret that we have not been able to live up to your expectations. However we will share your commentary with all our teams, so that we can progress in a better and more positive direction. In this way, we hope we can welcome you back and show our commitment to exceed the expectations of our customersand please let us knows, just to make sure your wife will have more alternatives for her meals. Best regards Lucia Dias

Dear Mr. Teks We would like to thank you for choosing Pestana São Tomé for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of your expectations. So the next time you come over, you will see a big difference. Best Regards

Dear Hina We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent for filling it as it is with the feedback from our customers that we can evaluate and improve the quality of our services. We were naturally pleased and willing to do even better because we see that our hard work and dedication are recognized. Hope to see you again soon on this or other Pestana Hotel Best regards Lúcia Dias

Dear guest We hope you had a nice trip back home. We would like to thank you the time you spent to sharing your opinion and say that it was a reason of satisfaction for the whole team. We work daily in the continuous search for improvement of our services and it’s with the feedback from our customers that we can see if we are on the “right track” or not. Our commitment is to make all our guests feel at home and want to return. So, we expect to welcome you again. Best regards, Lúcia Dias

Dear guest, We would like to thank you for choosing Pestana São Tomé Ocean & SPA Hotel for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of your expectations. We expect to welcome you again at the Pestana São Tomé, or at another Pestana Hotel. Best regards,

Prezado Sr. Thyago, Em primeiro lugar, gostaríamos de agradecer por dedicar seu tempo em fornecer seus sinceros comentários sobre sua recente estadia no Pestana São Tomé. Valorizamos sua opinião, pois ela nos ajuda a melhorar continuamente na previsão de necessidades, preferências e expectativas dos nossos Hóspedes.Infelizmente, houve alguns problemas com a sua experiência e gostaríamos de pedir desculpas por qualquer inconveniente causado. Estamos tomando medidas para garantir que eventos desagradáveis como esses não voltem a acontecer.Gostaríamos de agradecer por escolher o Pestana São Tomé. Esperamos que este inconveniente não tenha manchado permanentemente sua impressão sobre nosso hotel, o qual gostaríamos de recuperar durante a sua próxima estadia.Atenciosamente, Lucia Dias

Cara Sra Maria do Rosário Marques, Ficámos encantados em saber que a sua estadia recente no Pestana São Tomé foi muito agradável e muito apreciada. Em nome da equipa, gostaríamos de agradecer-lhe pelo seu amável feedback. Muito obrigado por ter escolhido o Pestana São Tomé para as suas férias. Esperamos voltar a acolhê-la em breve no nosso hotel. Cordialmente, A Equipa do Pestana São Tomé

Caro Sr Joao Manuel, Ficámos encantados em saber que a sua estadia recente no Pestana São Tomé foi muito agradável e muito apreciada. Em nome da equipa, gostaríamos de agradecer-lhe pelo seu amável feedback. Muito obrigado por ter escolhido o Pestana São Tomé para as suas férias. Esperamos voltar a acolhê-lo em breve no nosso hotel. Cordialmente, A Equipa do Pestana São Tomé

Dear Mr.Robert, Thank you for taking the time to provide us with your feedback on your experience at Pestana São Tome. Hope to welcome you back soon.

Dear Mr. Yeju, On behalf of the entire team at Pestana São Tome, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana São Tome

Dear Mr Jill First of all, we want to thank you for taking the time to complete our survey. Your comments are very important for us to improve our service at Pestana São Tome. We also want to thank you for staying with us recently and we sincerely hope you enjoyed our facilities and the services provided by our team and we look forward to welcoming you again. We apologies for the less positive aspects and thank you for sharing this information with us. After all, we can only improve with the feedback provided by our guests. We thank you once again for staying with us and we hope to have the pleasure of welcoming you again in the very near future. Best regards, Pestana Hotels & Resorts

Hon. Pan Dawid Chciałbym podziękować w imieniu całego zespołu za preferencje dla Pestana São Tomé za pobyt, a także za poświęcenie czasu na podzielenie się opinią. Informacje zwrotne od naszych klientów są dla nas kluczowe dla dotrzymania naszego zobowiązania. Po zapoznaniu się z twoim komentarzem chciałbym żałować, że nie mogliśmy sprostać Twoim oczekiwaniom. Będziemy jednak dzielić się Twoimi doświadczeniami ze wszystkimi naszymi zespołami, abyśmy mogli robić pozytywne postępy. Lucia Dias

Estimado Etelvino, Muito obrigada pelo seu comentario. Foi um prazer recebe-lo esperamos por si brevemente. Com os melhores cumprimentos Lucia Dias

Estimado cliente, Muito obrigada pelo seu comentario. Ficamos naturalmente satisfeitos que tenha desfrutado do nosso hotel e serviços. Ficamos à sua espera para uma nova visita brevemente. Cumprimentos Lucia Dias

Dear Guest We would like to thank you for choosing Pestana São Tome for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of your expectations. Best Regards