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"Good location, overal good amenities. The shelves on the closet were a little dusty. Some equipment at the exercise room was broken, and no water was available. The exercise room was too small and could use more cleaning. I loved the towel warmer! Good view of the city. The staff was very nice and helpful. "

" Great service "

"Great location , steps from Berrini train station and with lots of taxis nearby. I really enjoyed the apartment feel, and was happy with all the amenities, the gym, breakfast and pool area were all great. I also really liked being able to do my own laundry for free, after being on the road for a couple of weeks. "

"Excellent breakfast buffet. Very friendly service. Rooms well kept. Nice fitness center. Great overall value. Would stay here again. Elevator was slow."

"I visit Itaim Bibi a lot and Wanted to try this hotel. Read the other reviews as, for business travelers at least, the lack of usable wifi is a reason not to stay here. It's not even just slow, it's just impossible to get any connection, and when you do (for 5 mins) it's like dialup at best. I really wanted to like this hotel as it's clean, modern and spacious rooms in a great area, but I just can't overlook the problem with not being able to get any work done on wifi."

"Nice location and excellent condition and friendly communications ."

"The staff was Uber nice and helpful! Even with my very limited Portuguese, they were extremely patient!"

"Needs maintenance, care, and better cleaning."

"Very good location , walking distance from the Paulista Avenue."