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"It's a newer hotel building, so maintenance is good. However with our stay, the pool was undergoing maintenance and unavailable. The gym was also undergoing maintenance. There was was an alternate gym on site. And alternate arrangement for a nearby pools was an option at a nearby building, but timing did not allow. Front desk check in was friendly, with English as an option. Straightforward. Concierges persons similarly, and great help in storing luggage. Rooms were clean and had generous space for twin beds. A number of nice amenities included, more than necessary for a 1 night stay. Hotel is generally convenient to an HSR shuttle line stop nearby (ensure you get off the right stop, do not store luggage on top of seats in bus!). Hotel is situated with a minimal number of bus lines to get you closer to downtown shopping malls (and Din Tai Fung) and stores, but if walking, about 10-20 mins away, depending on pace. Bus timetables and lines more sparse mid-day than rush hour. General area is walkable, with big long blocks dominated by a number of big highrise residential towers adjacent."

"A fabulous hotel that I return to time after time. For me, it’s like home from home."

"A lot of mosquitoes during the time that I visited . Breakfast I little disappointed , no meat at all , mostly vegetarian . Healthy meal concept I think ."

"Hotel is very good rooms are well maintained some of the furniture is a little worn. I’ve stayed at this hotel several times the staff isn’t so friendly no parking offered and I wouldn’t say the gym is really a gym"

"A true relation escape, everything is perfectly considered and beautiful done. The onsen is wonderful and the dining top level (although expensive)"

"Well designed hotel, and the staff were very kind and helpful. We enjoyed the location and neighbourhood as well. However as some others have noted, it is VERY damp and smells musty despite the A/C and fan being on. We were there for one night so it was ok but would not have stayed if longer than that despite how affordable it was. "

"Overall, the hotel is conveniently located, and I was satisfied with the staff’s service and attitude. However, the room was quite small, and the bed could only be accessed from one side. The bathroom was also not ideal—the bathtub was too high and water easily spilled onto the floor, which could be unsafe. Overall, the stay was acceptable, but there is room for improvement."

"WiFi was not stable & quite poor "

"Overall, this is the ideal stay. The staff were extremely kind and accommodating— they allowed me to change my checkout to a later time which was great. The rooms are clean and modern, I loved this hotel. HIGHLY recommend! "