8/10 Good
Stuart
Travelled with partner
23 May 2024
Liked: Cleanliness, property conditions & facilities
The suite itself was great but it sits over a betting office and the customers tend to smoke outside so if you don’t like the smell of smoke this may not be for you. Although the proximity to the main tourist part of Oia is great the location is also at a busy intersection where there are multiple drop offs so it can get a kill the crazy.
The experience was let down by simple communication. There’s no signage anywhere outside as to where the suite is and how to get in, so if you turn up late then good luck as all the phone numbers are for office hours.
A couple of days before Vanessa had reached out to confirm us landing and if we wanted a car to pick us up which we said yes please. We passed on our flight details incase there were delays, ended up being just over an hour late for us.
Nobody was there to pick us up and we couldn’t get through to anybody . We ended up getting a taxi to the location but because there was no signage we couldn’t find it. We found a phone number from one of the earlier emails and got though to somebody on the mainland, his number shouldn’t have been on there but he called somebody else and eventually we got a contact for Thomas on the island who turned up to let us in. We could easily have had to book another place for the first night if we hadn’t have been able to find somebody.
We got no call or email from Vanessa checking in or apologizing for the mix up after i left a message that night either.
They need a better system for incoming tourists
Stuart
Stayed 5 nights in May 2024