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Reviews of Hotel Umu

3 out of 5
Hotel Umu
Avenida Bernardo Santareno, Santarem

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 131 reviews" "
Rating 8 - Good. 67 out of 131 reviews" "
Rating 6 - Okay. 13 out of 131 reviews" "
Rating 4 - Poor. 5 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only this was spa is offsite
Stayed 1 night in Mar 2024

2/10 Terrible

Mars

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

brian

Stayed 1 night in Jan 2023

10/10 Excellent

Carol Brennan

Stayed 1 night in Jan 2023

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Marek

Stayed 1 night in Apr 2022

8/10 Good

Eldo, Dawson City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.
Stayed 2 nights in Dec 2021

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
nice
Stayed 6 nights in Nov 2021

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stop over in Santarem!
It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
some improvements needed but overall good
The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2019

8/10 Good

M

Stayed 2 nights in Nov 2019

8/10 Good

keith

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Kw
Good for one night but no restaurant.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Staff were excellent - very friendly and helpful. Room was very basic, so I felt overpriced for what it was, and clearly not one of the rooms featured in the listing. Breakfast was average but the coffee was unpleasant. However, a good location for my needs
Stayed 2 nights in Feb 2019

8/10 Good

Don, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking on site. Balcony appreciated. A little out of town but still quite accessible. Supermarket nearby.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but not close to the center
Front desk staff were very helpful re restaurants, activities, train schedule. The hotel is not convenient to the historic area of the town, about a half hour walk. It was hard to find initially. Nice room, good service, but not convenient.
Stayed 1 night in Oct 2018

10/10 Excellent

Mariana

Pleasant Stay at Hotel Umu
A cute hotel with everything you need. Within walking distance you can find 3 large supermarkets to buy water, snacks and at Pingo Doce you will find a large lunch selection. The rooms were spacious, and the bed was very comfortable. Love the little desk area next to the window, you can work and enjoy a nice view outside. The breakfast was good, with a variety of fresh fruit, cake, juice, eggs and bread. There was something for everyone. All around we enjoyed our stay at hotel umu.
Stayed 1 night in Aug 2018

6/10 Okay

CHARLES

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated rooms in need of renovation urgently. Excellent staff, friendly e very helpful. Food at the snack bar very good.
Stayed 1 night in May 2018

8/10 Good

SERGIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Pedro Miguel

Stayed 1 night in Feb 2024

8/10 Good

Miguel

Stayed 1 night in Feb 2024

10/10 Excellent

Veritas Educatio, S. Domingos de Rana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem were the taps in the bath that were malfunctioning.
Stayed 1 night in Feb 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei bastante
Gostei muito do quarto e do pequeno almoço. Está bem localizado e numa zona agradável.
Stayed 1 night in Jan 2024

8/10 Good

Maria Helena

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sónia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gilberto

Stayed 1 night in Jan 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Iago

Travelled with family
Liked: Amenities
Amabilidad del personal, buen desayuno y buena relación calidad/ precio
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Gonçalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Pedro Taveira

Disliked: Property conditions & facilities, room comfort
O esquecimento não funciona
Stayed 1 night in Dec 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
The new rooms maybe be better in quality
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correspondeu à expectativa. Tudo conforme
Stayed 1 night in Dec 2023

8/10 Good

Maria

Stayed 1 night in Dec 2023

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ligia

Stayed 1 night in Nov 2023

8/10 Good

Jorge Humberto

Stayed 2 nights in Nov 2023

6/10 Okay

Michel

Liked: Cleanliness
Hotel propre mais très bruyant.
Stayed 1 night in Nov 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Paulino

Stayed 2 nights in Oct 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
Goed hotel voor onderweg
Kamer was redelijk gedateerd, maar wel schoon. Ontbijt was prima. Personeel erg vriendelijk (vooral bij het ontbijt). Hotel is erg gehorig, maar wel op tijd stil.
Stayed 2 nights in Oct 2023

10/10 Excellent

hervé

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Georgina

Stayed 1 night in Oct 2023

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Ermes

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Rogher

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023