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Reviews of San Millan

3 out of 5
San Millan
C/ Ortega Y Gasset, 94, Santander, Cantabria

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 41 reviews" "
Rating 8 - Good. 20 out of 41 reviews" "
Rating 6 - Okay. 8 out of 41 reviews" "
Rating 4 - Poor. 5 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay near the ferry port
Really good location, close to the ferry and the town centre, but quiet too. Nice view to the mountains, good parking. It is busy with people using the gym, but we managed to park for 3 nights. Good breakfast too, plenty of choice. The staff are very friendly, even gave us a heater to use in the room because it felt cold.
Stayed 1 night in Feb 2018
Response from Reception on 11 Feb 2018
Thank you so much for taking a time to value us. We are sorry that the parking was busy but you can park in the second parking or around the hotel that it is totally free. A cordial greeting.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money and a great location.
Stayed 1 night in Feb 2018
Response from reception on 5 Feb 2018
Thank you so much for taking a time to value us. We hope you come back soon to our hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
too noisy
Spa hotel, where the noise from exercise and dancing class reverberated right into our room until 11pm. Then fireworks stated outside, one after another for over an hour, needed to get to bed early as had early start, impossible to sleep Room was not warm, very utilitarian for 3 star
Stayed 1 night in Jan 2018
Response from Eukene - Reception on 18 Jan 2018
Hello, we are sorry your experience at our hotel wasn't as good as supposed to be. About the dancing class, you shouldn't hear anything because the classes at the gym finishes at 22:00 p.m. On the other hand, the issue of the fireworks we can not control it, but our location is really quite due to the residential area that surround us. We hope your next experience at our hotel goes better.

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great, only lacking heating on the room.
Stayed 1 night in Dec 2017
Response from Isabel on 5 Jan 2018
Hi. Thank you very much for leaving us your assessment. We wait for a next visit. a cordial greeting:)

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stop off
Nice friendly helpful staff, I will definitely return
Stayed 1 night in Oct 2017
Thank you so much for taking your time to give us your opinion of our hotel. We hope you come back. Kind regards.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Used the hotel as an overnight stop after the ferry. Very pleasant and friendly staff. Decent quality food in the evening and morning, with an OK choice. Facilities and cleanliness is very good. Didn't explore the area, just sat on the terrace with a few beers, reasonably priced, and took in the view.
Stayed 1 night in Oct 2017
Thank you so much for your opinion. We are glad you had a good time in our hotel. We hope to see you soon back. Thank you so much.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Nice walking track behind the hotel towards the church and up the mountains. We were allowed to use all the facilities, pool, spa, gym, classes free of charge which I thought is very good as I am into fitness. Shops are a far way down the road but not too far away from a huge supermarket.

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, room comfort
Hard to find. Signage in local area very poor. Name of hotel on side of building facing away from any road

4/10 Poor

ANTHONY, leicester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
review1
Noisy hotel. Has a gym below rooms and school or dance group on same floor

8/10 Good

Mathew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value accommodation
Upon arrival we were allocated the only accommodation available at the time, a standard double room instead of a double room with a kitchenette as had been booked. Was offered one for the next day but we declined as the kitchenette did not have a microwave oven. Can be confusing to locate. Address - building no. not listed on my TomTom satnav.

6/10 Okay

john, Wiltshire

Liked: Cleanliness, staff & service
Overnight stay
Hotel based over two floors of Gymnasium, Comfy simple hotel,swimming pool and sauna on ground floor. Good breakfast and good english speaking staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stopper
Clean and cheap with free car parking, breakfast good, internet ok but better in reception area

6/10 Okay

Derek, Torrevieja

Liked: Cleanliness, staff & service, room comfort
One-night stay: nice one
Clean, staff pleasant, all you want if you need basic, OK stuff.

10/10 Excellent

Alfon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico, con aparcamiento, spa y gym, buena cena y desayuno.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Fitnessstudio mit Hotel-Betrieb
Das San Millan Hotel lief wohl nicht so recht und daher baute man es etwas um: neuer Eingang, auf zwei Etwagen ein Fitness-Studio, welches auch akustisch wahrnehmbar (6-24Uhr). Spa ist ein kleines Wasser - Wärmbecken. Zimmer zwar gross, doch einfachste Ausstattung. Frühstück war für span. Verhältnisse überraschedänd positiv.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Buena situacion, pero se escuchaba la musica del gimnasio en la habitación y a pesar de solicitar 3 veces cama de matrimonio, al final no tuvimos la cama de matrimonio. Buffet de desayuno bueno
Stayed 1 night in Mar 2018
Response from Isabel on 3 Apr 2018
Hola. Siempre procuramos satisfacer las peticiones de nuestros clientes, pero siempre en medida de la disponibilidad de ellas. Lamentamos sin no pudimos hacerlo. Reciba un cordial saludo.

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fim de semana para dois.
Foi uma boa experiência em geral, gostei muito do hotel, o pequeno almoço é muito bom e é tipo buffet.
Stayed 1 night in Mar 2018
Response from Isabel on 23 Mar 2018
Muito obrigado, pelo seu comentário. Temos o prazer de saber que você estava tão confortável, gostaríamos de vê-lo novamente aqui, uma saudação

8/10 Good

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018
Response from Isabel on 21 Mar 2018
Muchas gracias, un cordial saludo.

8/10 Good

bea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto volvere siempre que pueda de echo he ido mas de 15 veces, siempre elijo ese hotel
Stayed 1 night in Jan 2018
Response from Recepción. on 1 Feb 2018
Muchas gracias por escogernos como su alojamiento en sus visitas a Santander. Es un placer tenerla como cliente. Un saludo cordial

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
situado en un zona tranquila y con unas vistas preciosas
Stayed 1 night in Jan 2018
Response from Eukene - Receptionist on 27 Jan 2018
Muchas gracias por dedicar un tiempo a valorarnos. Nos agrada saber que estuvo a gusto en nuestro establecimiento. Esperamos que vuelva pronto. Un saludo, Eukene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2017
Response from Isabel on 5 Jan 2018
Hi. Thank you very much for leaving us your assessment. We wait for a next visit. They have no excuse not to return. A cordial greeting

8/10 Good

Jorge

Liked: Cleanliness, room comfort
Fin de semana.
Hotel un poco ¨mayor¨pero limpio, habitación amplia y confortable aunque un poco molesto debido al gimnasio. El servicio de recepción fue del todo eficiente, Isabel, Eukene y la Srta. morena que nos atendió al final merecen éste reconocimiento. Desayuno corto en variedad pero aceptable en calidad.
Stayed 2 nights in Sep 2017
Mucha gracias por su opinión. Nos alegra y agrada que estuviese cómodo durante su estancia. Estamos trabajando para seguir mejorando. Esperamos que vuelva pronto. Ha sido un placer. Un saludo.

6/10 Okay

Rik

Liked: Cleanliness, staff & service, room comfort
Quite good
I stay in San Millan for two nights. It's clean, but there is nothing like a safe, basic for a three-star hotel. Only people at the front desk speak English, none other than the hotel staff. The breakfast was good and plentiful. To get to downtown Santander you need a car.
Stayed 2 nights in Aug 2017
Response from EUKENE on 16 Sept 2017
THANK YOU SO MUCH FOR YOUR OPINION. WE WILL CONTINUE WORKING TO IMPROVE. WE HOPE YOU COME BACK SOON.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel con buena comunicación
Hay buena comunicacion para ir a Santander. El SPA va muy bien despues de un dia largo de visita por la ciudad.
Stayed 2 nights in Aug 2017
Response from P on 21 Aug 2017
MUCHAS GRACIAS POR SU COMENTARIO UN SALUDO

6/10 Okay

Stéphanie

Liked: Cleanliness
Stayed 1 night in Aug 2017
Thank you so much. We are trying to improve to get a better acommodation for you.

8/10 Good

Roberto , Madrid

Liked: Cleanliness, staff & service, room comfort
Me sorprendió!
Fui a pasar una noche por estar cerca del aeropuerto. Al llegar la recepcionista me informó de que disponían de spa por si quería descansar y relajarme en la piscina y en la sauna. Fue una grata sorpresa tanto para mí como para mi pareja poder disfrutarlo y descansar después de un día ajetreado. La atención ha sido muy cordial y correcta. Lo único que no nos gustó es que la gente que vino desde el gimnasio no guardaba la forma de estar en el spa, ya que no usaban ni gorro, ni chanclas y hasta uno se desvistió junto a la piscina y en gayumbos se metió al agua. Creo que deberían poner a alguien a controlar esas cuestiones para un buen uso de las instalaciones. Por lo demás muy agradecido por todo. Volveremos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cenas económicas
Cenas económicas, perfecto para ir a la habitación después de un día de trabajo. El spa está bastante bien aunque no dejan un albornoz para ir de la habitación al spa, sería mucho más cómodo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jose Ignacio, L D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel que recomendaria. Tranquilo y cerca del centro y de las playas.

6/10 Okay

Marcos, Madrid

Liked: Cleanliness, staff & service, room comfort
Hotel aceptable para dormir.
Pasamos una noche en el hotel. Lo usamos sólo para dormir y no pasamos demasiado tiempo allí. Es una opción más barata que quedarse en el centro o en la playa, aunque nosotros cogimos un taxi para ir y volver del centro por la noche y el ahorro se queda en menos...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jean michel, Bayonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agréable avec gym et piscine
Hotel de banlieue très correct situé au dessus d'une salle de sport avec un petit spa d accès gratuit. Parking gratuit et bar resto sympa à côté pas cher. Parfait pour une halte.

4/10 Poor

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Guillermo, Madrid

Liked: Cleanliness, staff & service
Bien, pero con peros
La habitación están bien, las camas comodas y ya. Realmente es un gimnasio que tiene hotel. Si te toca en la primera planta hasta las 22:00 vas a tener ruido casi seguro. A las 7:00 vuelve a comenzar el ruido, que aunque solo sean las cintas de correr se escuchan bien. Si puedes pedir una habitación en la segunda o tercera planta quizas no oigas tanto ruido, pero las clases de Spining y la gente gritando la vas a tener.

8/10 Good

kjell, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell som har allt
Ett hotell som har allt. Du kan nyttja Spa, sauna och Har tillgång till ett stort gym.

8/10 Good

Joachim, Huegelsheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Spa Bereich, gute Lobby, Top WLAN
Bei gutem Frühstück konnte der Tag beginnen, sehr freundliches und hilfsbereites Personal,Bequeme große Lobby wo Top WLAN Empfang war. Im Spa-Bereich gibs genügend Möglichkeiten sich sportlich zu betätigen

8/10 Good

Colette, Cahors

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour dans un environnement sportif
L'hôtel est situé en étage, au-dessus d'une grande salle de fitness. L'accueil est sympathique. Une cafétéria est disponible pour le petit déjeuner. Pas de restaurant.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Caro y descuidado.
Hotel con entrada mal señalizada, el estado del spa lamentable, perdidas de agua en grifos y puertas de vestuario que ni siquiera cierran, incluido las de taquillas.