Calle Maria Luisa Pelayo, 38, Santander, Cantabria
Reviews
8.8
Excellent
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Have stayed here many times. Perfect location. Great views from the rooms. Restaurant food is very good. In a beautiful quiet location yet only a two to three minute walk to the beach and all amenities
Lovely hotel with all the modern conveniences, conveniently located for Santander's Sardinero beach, and close by to the Palacio de Magdalena and near enough to Santander town centre.
Hotel was clean and room was quite big with terrace. Asked for a double bed and got 2 singles pushed together. No tea/coffee making facility available in room or free water. Breakfast was expensive; others got offered bacon/eggs, we did not just the buffet.
Probably not stay there again
David
Stayed 2 nights in May 2023
Response from Carmen on 9 May 2023
Estimado David,Muchísimas gracias por el tiempo dedicado en poder compartir su experiencia con nosotros. Trabajamos a diario para ofrecer la mejor de las experiencias y, lamentamos enormemente que en su caso no lo hayamos conseguid. Personalmente me encargué de que el segundo día se le ofreciera un cambio de habitación a una con cama de matrimonio . También le ofrecimos hervidor para hacer té pero las cafeteras están disponibles solo en habitaciones Junior suite. Pese a estos detalles esperamos que vuelvan a elegirnos en un futuro y poder ofrecerles la atención que se merecen.Reciban un cordial saludo, Responsable de reservas, Carmen.
Noise in the morning, when all stock came every morning from 6 o’clock. No Heating, So not to warm in cold wheather
Sylwia
Stayed 4 nights in Feb 2023
Response from Carmen on 17 Mar 2023
Estimada Sylwia, ¡Esperamos que hayan tenido un buen viaje de regreso a casa! Permítame agradecerle habernos elegido durante estancia en Santander, así como por el tiempo dedicado a hacernos llegar su valoración. Esperamos de corazón que vuelva a elegirnos en un futuro muy próximo para poder colmarle de la mejor de nuestras atenciones. Hasta entonces, tomamos muy buena nota de sus comentarios sobre los ruidos ya que a las 6 am es muy raro que se escuche nada por lo que le aseguro que lo revisaremos para saber que ha podido ocurrir en su estancia.Le enviamos un afectuoso saludo. Atentamente, Dep. Reservas
Overall a lovely experience. The hotel is in the perfect location to explore the local coastal area and only 30minutes away from the centre of Santander.
The only things missing is the ability to make a tea/coffee in your room as no kettle available and no iron. For the nightly rate, this would have made the experience more value for money and a nicer experience as the room is essentially room only.
Staff was SUPER nice and helpful!!! The staff at the bar, the front desk, cleaning, and breakfast. Excellent!! Views from the balcony were memorable. Rooms well appointed, clean and comfortable!! Was our 25th wedding anniversary trip and worth every euro!!!!
Do not today if you smoke they make you feel very uncomfortable and tell you to go out out onto the street
Chris
Stayed 1 night in Oct 2021
8/10 Good
Sarah
Travelled with family
23 Aug 2021
Liked: Cleanliness, staff & service
Nice, clean, good location, no frills
Hotel is nice, clean and simple. It is old although certain parts have been rejuvenated. We had a junior suite and it was very large with a great terrace and an amazing view. We paid extra for the included breakfast, don't bother, the food is absolutely awful. Better off to get something in a cafe nearby.
Its a great location, near the beach and local restaurants. The service was great. Friendly staff! The triple room was comfortable for us. We each had a bed and we also had enough toiletries offered by hotel service. We had a great relaxing experience. The balcony was a plus!
The view, the location and the balcony was spectacular, the breakfast was not great. The amenities weren't great for a 4 star Gran Hotel.
But great value for money
very friendly staff, particularly at breakfast. Check in was speedy and friendly.
Room was large, bright, with great balcony and seaview. Breakfast was good. Nice atmosphere in hotel
A lovely place to stay close to lovely restaurants and beach
Claire
Stayed 2 nights in Apr 2019
10/10 Excellent
Verified traveller
Travelled with family
17 Mar 2019
Liked: Cleanliness, staff & service
We always use this hotel because it is consistently good- there was a problem with the tv - we reported it at midnight’ish when we got in. They thanked us but it has not been replaced. This is not a big problem as only stopping one night.
Verified traveller
Stayed 1 night in Mar 2019
8/10 Good
Verified traveller
Travelled with family
21 Nov 2018
Liked: Cleanliness, staff & service
Close to the beach. Bathroom has bad smell. Shower curtain also has a smell. Bathroom needs a good exhaust system.
My mother told me if you can't say anything good, don't say anything at all. I will not be recommending your hotel to any of my friends and acquaintances and I fact I will be telling one and all to avoid your hotel like the plague!
Pleasant hotel well situated. The coast is really scenic. Good for coastal walks. Santander is an elegant city. Visited Bilbao, Castro Urdiales, Santillana and Comillas, each within reasonable travelling distance.
big nice rooms, but smelly bathroom (of chlorine). Good thing there was a door closing off bathroom and hallway food smells that stayed in the entrance corridor. Otherwise great sea views, nice staff and modern setup, quiet area close to all the hubbub nearby.