Reciba un saludo desde el corazón. Muchas gracias por compartirnos sus comentarios, nos alegra mucho saber que disfrutó de sus vacaciones en Zuana, para nosotros será un gusto poder recibirlos en una próxima oportunidad.Cordialmente, Experiencia de Clientes - Zuana Beach Resort.

¡Saludos desde el corazón!. Muchas gracias por compartirnos sus comentarios y opiniones, nos encanta saber que disfrutó de unas excelentes vacaciones en Zuana. Para nosotros será un gusto recibir su visita de nuevo! Cordialmente, Experiencia de Clientes - Zuana Beach Resort.

Greetings from the heart! Thank you very much for sharing your comments and opinions, we love knowing that you enjoyed an excellent vacation in Zuana. It will be a pleasure for us to receive your visit again! Best regards, Customer Experience - Zuana Beach Resort.

Greetings from the heart! Thank you very much for sharing your comments and opinions, we love knowing that you enjoyed an excellent vacation in Zuana. It will be a pleasure for us to receive your visit again! Best regards, Customer Experience - Zuana Beach Resort.

¡Saludos desde el corazón!. Muchas gracias por compartirnos sus comentarios y opiniones, nos encanta saber que disfrutó de unas excelentes vacaciones en Zuana. Para nosotros será un gusto recibir su visita de nuevo! Cordialmente, Experiencia de Clientes - Zuana Beach Resort.

Muchísimas gracias por su calificación. Será un gusto poder tenerla nuevamente en nuestras instalaciones. Cordialmente, Experiencia de Clientes - Zuana Beach Resort

Greetings from the heart! Thank you very much for sharing your comments and opinions, we love knowing that you enjoyed an excellent vacation in Zuana. It will be a pleasure for us to receive your visit again! Best regards, Customer Experience - Zuana Beach Resort.

Receive a cordial greeting from the heart from the Zuana family. We are very sorry that the perception during your stay was not the best, as it is for the majority of our guests. We know that there are always new challenges and things to improve, which is why we reiterate our commitment to work on your comments to provide you with A different experience on a next visit. Best regards, Customer Experience - Zuana Beach Resort.

Mr. Juan, receive a greeting from the heart. Thank you very much for sharing his comments and opinions with us, we love knowing that he enjoyed an excellent vacation in Zuana. It will be a pleasure for us to receive your visit again! Best regards, Customer Experience - Zuana Beach Resort.

Mr. Jean, receive a greeting from the heart. We really regret the perception you had during your stay at the hotel, rest assured that we will review in detail what happened because it does not correspond to our standard of quality in service and the attention of our collaborators. We are very sorry that your experience has been been affected, by the unforeseen event that we presented in one of our pools, and that forced us to close it, to solve it promptly, however we have two pools available for your enjoyment. We hope you give us the opportunity to serve you next time and improve your experience. Cordially, Customer Experience - Zuana Beach Resort

Receive a cordial greeting from the heart. Thank you very much for his kind comments, we are very pleased to receive his special recognition. We hope to have many more opportunities to serve you at Zuana! Cordially, Customer Experience - Zuana Beach Resort

Greetings from the heart. Thank you for sharing your experience and highlighting our collaborators, we are sorry for the inconveniences presented. We are committed to reviewing each comment to carry out the respective improvement plans. We hope you give us the opportunity to serve you next time. Cordially, Customer Experience - Zuana Beach Resort

Reciba un cordial saludo desde el corazón de parte de la familia Zuana. Le agradecemos sus amables comentarios, nos encanta saber que disfrutaron de su estadía. ¡Los esperamos nuevamente! Cordialmente, Experiencia de Clientes - Zuana Beach Resort.

The Hotel Zuana Beach Resort provides all the guarantees of security in the room and different areas for guests and members during their stay, among which is the use of the security box, external security personnel through the company VIGINORTE LTDA in different specific points of the facilities and constant training for employees, where commitment, responsibility and honesty in work are highlighted. for which reason we are surprised that accusations of this type.

Reciba un saludo desde el corazón. Nos alegra saber que disfrutaron de su estancia. Esperamos y nos den la oportunidad de servirles en una próxima ocasión. Cordialmente, Experiencia de Clientes - Zuana Beach Resort.

Mrs. Luz, receive a cordial and warm greeting. It is very gratifying to know that our services and facilities were comfortable and to your liking during your stay. We hope you will give us the opportunity to serve you again at a future opportunity. Cordially, Customer Experience - Zuana Beach Resort.

Receive a cordial greeting from the heart. In advance we would like to thank you for sharing his comments with us and for highlighting our facilities. We are glad to know that the rooms and their views have exceeded your expectations. We will take your suggestions into account in order to provide you with a better experience in the next opportunity. We wait for you again! Cordially, Guest Experience - Zuana Beach Resort.

Estimada, estamos muy agradecidos por su calificación, nos es grato saber que su estadía con nosotros fue muy placentera. Esperamos nos brinde la posibilidad de volverla a atender en una próxima oportunidad. Cordialmente, Experiencia de Clientes - Zuana Beach Resort.

Mr., thank you for sharing your experience with us, we are sorry that it was not the best, as we indicated, we are committed to reviewing each comment so that your next stay is much better. Cordially, Guest Experience - Zuana Beach Resort.

Mr. Gerardo, thank you for sharing your experience with us. We regret not having assigned him a room that exceeded his expectations, he must have obeyed an availability issue; We hope the rest of his stay with us has been pleasant and he can give us a new opportunity to serve you. Cordially, Guest Experience - Zuana Beach Resort.

Thank you very much for your excellent review, we are delighted to know that you and your family enjoyed our pools and the view of the beach. Thank you for highlighting the cleanliness of the rooms. We hope to see you again soon! Kind regards, Customer Experience - Zuana Beach Resort.

Thank you for sharing your experience with us. We regret not having assigned a room that exceeded his expectations, it must have been due to an availability issue. We hope that the rest of his stay with us has been pleasant and that he can give us another opportunity to serve him. Cordially, Guest Experience - Zuana Beach Resort.

Thank you very much for staying with us and for sharing your kind comments!!! We are very happy to hear that you and your family enjoyed so much Zuana. It will be a pleasure to serve you again on a next opportunity! Kind Regards, Customer Experience - Zuana Beach Resort.

Ms. Daisy, thank you very much for sharing your kind comments with us, it is so great to hear that you enjoyed the view. We will be pleased to serve you again on a next visit! Kind regards, Customer Experience - Zuana Beach Resort.

Mr Orbitz. Receive a cordial greeting from the heart. Thank you very much for your great review, we love to hear that you and your family enjoyed our pools and the beach. We hope to see you again soon! Kind regards, Customer Experience - Zuana Beach Resort.

Mr. Pardo, thank you very much for your comments and suggestions, we are glad to know that you enjoyed our wetlands and the beautiful view from our hotel. We look forward to seeing you again in a future opportunity. Kind regards, Customer Experience - Zuana Beach Resort.

Thank you very much for sharing your opinions with us. Is great to hear you enjoyed your time and that we were able to provide you with a memorable service. We will very please to serve you on a next visit! Best Regards, Customer Experience - Zuana Beach Resort.

Hi Ms Maria! Receive a cordial greeting from the heart. Thank you very much for staying with us and for sharing your kind comments!!! Thank you for highlighting our Biosafety protocols! We will take into account your suggestions to improve your stay in the next opportunity! Kind regards, Customer Experience - Zuana Beach Resort.

Thank you very much for sharing your comments and for the time you spend with us. We hope to have the opportunity to serve you again in the future. Kind Regards.

Señor Glenn. Nos encanta saber que su estadía en Zuana fue de su total agrado y que disfrutó de nuestro ambientes y servicios! Es un placer servirles. Los esperamos en una próxima oportunidad. Cordial saludo, Experiencia de Clientes - Zuana Beach Resort.

Thank you for sharing your comments, we are sorry that your experience was not the best, we are working on strategies to improve your experience. We hope to have the pleasure of serving you at the next opportunity. Sincerely, Customer Experience - Zuana Beach Resort.

Thank you very much for sharing your experience with us. We are already working on a training program to develop skills in the English language for Hotel employees. We wait for you in a next opportunity. Cordially, Customer Experience - Zuana Beach Resort.

Dear Mr. Ivan, thank you very much for sharing your kind comments, it is so great to hear that you enjoyed your holidays at Zuana. We look forward to serving you many more times in the future! Kind regards, Customer Experience.

Thank you very much for staying with us and for sharing your kind comments and suggestions; we are happy to hear you enjoyed tour stay. We will be pleased to serve you again on a next visit! Kind Regards, Customer Experience - Zuana Beach Resort.

Thank you very much for staying with us and for sharing your kind comments!!! We are very happy to hear that you and your family enjoyed so much Zuana. It will be a pleasure to serve you again on a next opportunity! Kind Regards, Customer Experience - Zuana Beach Resort.

Reciban un cordial y cálido saludo desde el corazón. Nos encanta saber que disfrutaron de nuestra atención y servicios. Esperamos tener el gusto de servirles nuevamente.

Reciba un cordial y cálido saludo desde el corazón, gracias por compartirnos su experiencia, lamentamos que no haya sido la mejor, tenemos el compromiso de revisar cada comentario para que su próxima estadía sea mucho mejor. Cordialmente, Experiencia de Clientes - Zuana Beach Resort.

Thank you very much for staying with us. We will be pleased to serve you again on a next visit! Best Regards, Customer Experience - Zuana Beach Resort.

Mr. David, Thanks for sharing with us your opinion, we are very glad you enjoyed your stay. We hope to see you again! Kind regards, Customer Experience – Zuana Beach Resort

Reciban un cordial y cálido saludo de parte de la familia Zuana, nos complace saber que le brindamos una experiencia memorable. Esperamos y nos visite pronto! Cordial saludos, Experiencia de Clientes - Zuana Beach Resort.

Thanks for sharing your comments, we are sorry that your experience was not the best. We are constantly remodeling to have our facilities in optimal condition. We hope to have the pleasure of serving you in the next opportunity.. Sincerely, Customer Experience - Zuana Beach Resort.

Thanks for sharing with us your opinion, we are very glad you enjoyed your stay. We hope to see you again! Kind regards, Customer Experience - Zuana Beach Resort

Señor Germán, reciba un cordial saludos de nuestra parte. Nos encanta saber que su experiencia en el hotel fue memorable. Esperamos y nos visite pronto! Cordial saludos, Experiencia de Clientes - Zuana Beach Resort.

Reciba un cordial y cálido saludo de nuestra parte. Agradecemos por compartirnos su calificación. Esperamos nos visiten pronto! Cordial saludos, Experiencia de Clientes. Zuana Beach Resort.

Thank you very much for sharing your experience with us, we are very sorry for the inconveniences during your stay, we will work on your comments. We hope you can give us a new opportunity to serve you better on a next opportunity. Kind regards, Customer Experience - Zuana Beach Resort.

Thanks for sharing with us your opinion, we are very glad you enjoyed your stay. We hope to see you again! Kind regards, Customer Experience - Zuana Beach Resort.

Thanks for sharing with us your opinion, we are very glad you enjoyed your stay. We hope to see you again! Kind regards.