"The location is amazing! We loved swimming in the sea steps away from our room. Beautiful water. The buffet food was delicious. I do recommend getting the dinner plan as it makes it so convenient. The room was very spacious for 3, a family of 4 would also be comfortable. Everything was clean, however you can see the age of the hotel and rooms if you look very close. My family thought it was perfect, but being that I’m the mom paying attention to the corners and door cleanliness, if you want new and pristine maybe check other places out. But we would definitely come back. Staff was also very helpful, minus a waiter at the bar my husband wasn’t very pleased with."
"A lovely hotel that is very clean. An excellent pool area with a bar serving food and drinks, at a reasonable price.
The rooms are comfortable, the staff are friendly and knowledgeable.
The centre is a 20mins walk but we walked by the marina, which was beautiful. The hotel is in a quiet neighbourhood, I thoroughly recommend this hotel if you want a relaxing break. We loved our time here."
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection
10/10 Excellent
"My husband and I stayed here for a long weekend and had a wonderful stay. The hotel is modern, spotlessly clean and boasts stunning sea views.
Although we arrived before our room was ready, the staff stored our luggage and provided a courtesy room so we could freshen up before heading straight to the pool. The staff were exceptional throughout, friendly, attentive and always happy to help. Our pool-view room was comfortable, well equipped and immaculate.
The hotel has two beautiful pool areas, including a peaceful adults-only pool, plus a private cove that’s ideal for swimming or paddling. There were always plenty of sunbeds and fresh towels available. Breakfast offered an excellent choice each morning, with fresh fruit and beautiful ocean views.
We also enjoyed exploring the local restaurants. Bar 22 Lounge was fantastic, with a welcoming owner who even remembered our drinks order and saved us seats for the football. Le Petit Jardin served excellent Greek food with equally wonderful service, while Cosi Italian (around a 20-minute walk) was outstanding. Chef Bruno prepared authentic Italian food and took the time to chat with us, making it a memorable experience.
Our only disappointment was BOTTEGA BAY Rocks Hot Stones. After politely mentioning that a dish tasted unpleasant, the chef responded in a rude and aggressive manner. It was completely out of keeping with the friendliness and hospitality we experienced everywhere else.
Overall, would highly recommend this hotel."
"The overall experience was good. We liked the pool bar and the free entrance to the spa - although the spa could use some extra love and care. The breakfast was diverse and the staff was very friendly and helpful. Good location close to the airport, the public beach and lots of restaurants nearby.
One issue was that there were not enough sunbeds and people reserved them by placing towels and leaving them unattended for hours. Sure one could tell the staff about the issue and they would remove the towels but we feel too conflict-avoidant to ask for that.
The overall cleaning in the spa and pool area could be improved. Especially in the spa you could find hair on the floor and in the sauna. We also found a few ants crawling on the floor of the room despite our room being on the second floor.
It was a good stay for most parts but not great value for the money that we paid."
"Disappointed only 1 pool open, was very busy
Having to go from one building to another for meals when there is another restaurant which isn't being used isn't great either especially with how busy that was! Then not having half the drink machines on which caused big Ques especially for hot drinks on a morning!!
I really like the hotel and this isn't my only stay here so I was disappointed!"
"Our room and balcony was huge and spotless. The AC worked perfectly, even with temps above 30C.
The website worked great for requests and finding out about the amenities at the hotel.
Breakfast was excellent, especially compared to other breakfast buffets."
"Great stay... location is perfect with direct access to the beach, restaurants and entertainment. Room was very clean and all inclusive food package was adequate. If you rent a car, parking is the only challenge because the hotel does not have a parking garage"
"We went for a short family break.
Staff were very accommodating- provided us with towels so we could use the pool before our check in time.
Facilities were good - breakfast was great -
really good choice of fresh foods.
Location was good - 10 min walk to a really nice beach. 25 min bus to water park. 20 min from airport by car"
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