Verified
10/10 Excellent
Verified traveller
19 Nov 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Verified traveller
Stayed 1 night in Nov 2019
Hotel Hacienda Del Río
3.5 star property
Four inviting pools anchor this peaceful retreat where travelers can unwind in nature or book rejuvenating spa treatments for a perfect balance of relaxation
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Photo gallery for Hotel Hacienda Del Río
Hotel Hacienda Del Río offers a tranquil escape with 3 outdoor pools and 1 indoor pool. Guests enjoy continental breakfast before exploring the garden. The on-site family restaurant provides convenient dining, and the attentive staff receives consistent praise.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Pet-friendly
- Parking included
- Free Wi-Fi
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Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Frequently asked questions
Does Hotel Hacienda Del Río have a pool?
Yes, this property has an indoor pool and 3 outdoor pools.
Is Hotel Hacienda Del Río pet-friendly?
Yes, cats and dogs are allowed at this property. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel Hacienda Del Río?
Self-parking is free at this property.
What time is check-in at Hotel Hacienda Del Río?
Check-in start time: 1:00 PM; check-in end time: 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Hacienda Del Río?
Checkout is at 11:30 AM.
Where is Hotel Hacienda Del Río located?
Situated in Santa Isabel Cholula, this hotel is within 6 miles (10 km) of Atlixco Square, Palacio Municipal de Atlixco and Capilla de la Tercera Orden. Lighted Village and Cerro de São Miguel Viewpoint are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
6.0
Amenities
10
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0