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Hotel location is very convenient close to downtown. All staff were kind & very accommodating. Our room needs more effecient lighting. Lot noise coming from next room & can hear foot steps from upper floor.
Rose L.
Stayed 2 nights in May 2024
8/10 Good
Erick
25 May 2024
Liked: Staff & service
It has a cool concept, though perhaps more cleanliness would have been good!
The room was clean and the bed very comfortable. Our room was closer to the main street and the very noisy. A room at the far end of the property may have been quieter. The breakfast burrito was a very good option before getting back on the road.
Staff was friendly, and breakfast was great. Hot burritos, cereal, fruit, and more. The bathroom we had could definitely use a renovation and the bathtub was is rough shape. Otherwise, will get you by.
Like: Excellent bed
Didn't like: Hard to find, and hard to get into property
Joseph
Stayed 4 nights in May 2024
10/10 Excellent
Holly
14 May 2024
Holly
Stayed 1 night in Apr 2024
10/10 Excellent
Wayne
Travelled with family, Travelled with pets
14 May 2024
Liked: Cleanliness, staff & service, amenities
This was a clean quite place and great for pets.
Wayne
Stayed 1 night in May 2024
6/10 Okay
Bruce
Travelled with family
14 May 2024
Liked: Cleanliness
The rooms are in need of an update, specifically the AC unit which appeared old and did not function properly. There was evidence of black mold in the bathroom, near the ceiling where water damage appeared to have occurred. Also an update to carpeting would be a welcome addition. Outside of that, staff was friendly and the breakfast was a highlight of the stay
Nice and quiet. Could do with some updates, our sink had rust. Was a little surprised that we were responsible for all cleaning (garbage etc) and upkeep of the room, during a three day stay. Housekeeping is not offered. However, the breakfast was a nice setup.
Ericka
Stayed 1 night in May 2024
6/10 Okay
michelle
11 May 2024
Customer service at the front desk was not very good especially with check out or answering questions to issues
The $100 security deposit was unexpected and I didn't learn of it until check-in. The front desk clerk told me the lobby entrance was closet to my room, WRONG. The room was probably 300 ft. down a hallway from the lobby. The room was only 20 ft. or so from another entrance. That's a big deal for seniors with mobility issues. And finally, my wife called for the hotel shuttle repeatedly today and never received an answer. She was stranded and ultimately had to call an Uber. Totally unacceptable. The facility itself is not bad. Unfortunately, I cannot say the same about the staff.
Nice shower, hot water, good breakfast, friendly staff
Byron
Stayed 1 night in May 2024
8/10 Good
Cheyenne, Pittsburgh
Travelled with group
7 May 2024
Liked: Cleanliness, staff & service
It was definitely worth what we paid for it. The bed was comfortable and the place was clean. The AC was very loud and cycled on/off which made it a little hard to sleep.
Great! Very clean, super fast check-in with nice young man. Plenty of places for pet relief, lots of restaurants very close, everything works and in-room coffee is a Keurig. Highly recommended.
Suggest you put dogs at end of rooms. Thankfully, our room was down just enough to be OK but during our 3 day stay there was one room that was like a kennel, and it was in the middle of your rooms. During the day, barking was almost continuous. We love your hotel, but think dogs should be at one end, and owners should be encouraged not to leave them in the room all day. Thanks, Larry Angus
Pluses- nice staff, decent breakfast and comfy beds. Compensation was offered when I expressed my concerns.
Negatives- noisy halls, doors and can hear guests walking on your head. Spot cleaning in room. Some areas are dusty. Most surfaces are worn. Could have used a third bath towel for hair.
Definitely a 3 star place.
My room was in disarray when I checked in. Dresser/tv stand was pulled away from wall and had trash, food paper plates and other things behind it. Bathroom was not very clean. Stayed for half the night and left early. Would not recommend.