Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
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Reviews of Hotel Mariscal Robledo

3 out of 5
Hotel Mariscal Robledo
Cra 12 No 9 70, Santa Fe de Antioquia, Antioquia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 190 reviews" "
Rating 8 - Good. 42 out of 190 reviews" "
Rating 6 - Okay. 13 out of 190 reviews" "
Rating 4 - Poor. 1 out of 190 reviews" "
Rating 2 - Terrible. 1 out of 190 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not want to suggest this Hotel because it will become a tourist hangout. I love this place and I try to stay often, at times two or three times a year. It is my oasis. I want to keep it as my family hideout.
Stayed 3 nights in May 2024
Response from Comercial on 20 May 2024
Estimado Daniel Gracias por dejarnos este maravilloso comentario, nos hace muy feliz saber que te gusta nuestro hotel y su concepto.Te esperamos de regreso pronto

10/10 Excellent

Edison

Stayed 1 night in Mar 2024
Response from Comercial on 15 Apr 2024
Estimado Edison Gracias por dejarnos esta buena calificación.Lo esperamos de regreso pronto

10/10 Excellent

Diana, San Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel, all the antiques truly make this place a piece of history. Their intention is to have a calm and peaceful pool area, however, the pool is next to the main street so you hear all the street noise. Without music, the pool is just very noisy.
Stayed 2 nights in Mar 2024
Response from Comercial on 7 Apr 2024
Estimada Diana Gracias por venir a nuestro hotel y dejarnos este comentario y calificación.Que bueno saber que le gusto nuestro hotel, nos esforzamos para que la zona de piscina sea un espacio para el descanso libre de ruido.Le esperamos de regreso pronto!

10/10 Excellent

Gandhi, Corozal

Stayed 1 night in Feb 2024
Response from Comercial on 7 Apr 2024
Gracias por venir a nuestro hotel y dejarnos esta calificación.Te esperamos de regreso pronto!

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

julian, fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. Just an amazing experience. I would recommend if you’re looking for top notch accommodations.
Stayed 1 night in Nov 2023
Response from Comercial on 15 Nov 2023
Esimado JulianNos hace muy feliz saber que le gusto nuestro hotel y su concepto. Sera un gusto tenerle de regreso pronto.

6/10 Okay

Marc

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from comercial on 17 Oct 2023
Estimado MarcGracias por venir a nuestro hotel y calificarnos Le esperamos de regreso pronto!

8/10 Good

Sandra

Stayed 1 night in Jul 2023

8/10 Good

Sandra

Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar maravilloso y tranquilo. Muy adecuado para descansar, lleno de mucha historia
Stayed 2 nights in Jul 2023
Response from Comercial on 11 Aug 2023
Estimada LauraGracias por dejarnos este comentario, nos hace muy feliz saber que te gusto nuestro hotel y su concepto.Te esperamos de regreso pronto!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De los mejores hoteles de Santa Fe
Excelente! Todo super bien. Habitaciones limpias y cómodas, la piscina divina y el servicio super amable. Mi unica queja es que el servicio es demorado, necesitan mas personal. De resto súper recomendado!
Stayed 1 night in Apr 2023
Response from Comercial on 13 Apr 2023
Estimado Daniel!Gracias por venir a nuestro hotel y dejarnos este buen comentario, nos alegra saber que te gusto nuestro hotel y su concepto.Su comentario es de gran importancia en nuestra labor de mejoramiento.Te esperamos de regreso pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Comercial on 15 Mar 2023
EstimadoGracias por dejarnos esta buena calificaciónTe esperamos de regreso pronto!

10/10 Excellent

Martha, Lynbrook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel Great service
Stayed 2 nights in Jan 2023
Response from Comercial on 15 Mar 2023
Estimada MarthaGracias por venir a nuestro hotel y dejarnos esta maravillosa calificación y comentarioTe esperamos de regreso pronto!

10/10 Excellent

Juan, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place, perfect for relaxing, 10/10
Stayed 1 night in Nov 2022
Response from comercial on 8 Dec 2022
Estimado Juan Gracias por venir a nuestro hotel y dejarnos este maravilloso comentario y calificación.

6/10 Okay

eric

Travelled with partner
Liked: Cleanliness, staff & service
Cool older Hotel with a lot of character. However, the rooms are old and need updating to modern standards. The pool area was very nice.
Stayed 2 nights in Oct 2022
Response from comercial on 23 Oct 2022
Estimado EricGracias por venir a nuestro hotel y tomarte el tiempo de dejarnos este comentario, nos alegra saber que disfrutaste de la piscina.Lamentamos que las habitaciones no cumplieron con las expectativas poco a poco estamos realizando remodelación en algunas habitaciones. Esperamos nos visite nuevamente

10/10 Excellent

porfirio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho el servicio y la tranquilidad del lugar
Stayed 2 nights in Sep 2022
Response from Comercial on 26 Sept 2022
Estimado Gracias por dejarnos esta buena calificación y comentario, nos alegra saber que te gusto nuestro hotel y su concepto. Sera un gusto tenerle de regreso pronto

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en una construcion Antigua pero esto no impide que cuente con todas las comodidades modernas. El personal es amable y esta siempre dispuesto a ayudarte. La experiencia es unica y vale cada centavo que pague
Stayed 2 nights in Aug 2022
Response from comercial on 5 Sept 2022
Estimada MonicaMuchas gracias por venir a nuestro hotel y tomarte el tiempo de dejarnos este comentario, nos alegra saber que te gusto el concepto de nuestro hotel y que disfrutaste de la estancia.Te esperamos de regreso pronto!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendly staff, cleanliness and their flexibility in checking in. As for the property?, was ok... Decoration felt messy as antiques are placed around the place without anything making sense. A bit expensive for what you get compared to other hotels I have been to around the world. I guess the tourist demand dictates the price rather than the amenities? Overall, I would recommend.
Stayed 1 night in Jul 2022
Response from Comercial on 16 Aug 2022
Estimado Carlos Gracias por venir a nuestro hotel y tomarte el tiempo de dejarnos este comentario. Lamentamos que la adecuación y decoración de nuestros espacios no hayan sido de tu agrado. Esperamos nos visite nuevamente

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encanto
We have visiting many times over the past several years. Mariscal is a magical place. However, the clientele seems to be evolving making it a bit less relaxing. It used the be that there were mainly couples and adults, but there are now more large groups and families who monopolize space in the pool area. I suppose the change was inevitable.
Stayed 1 night in Apr 2022

10/10 Excellent

M Mehdi, Sanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very nicely kept old building with unique rooms
Stayed 2 nights in Apr 2022
Response from Comercial on 19 Apr 2022
Estimada M Mehdi Gracias por venir a nuestro hotel y dejarnos este buen comentario y calificación. Te esperamos de regreso pronto!

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best pick every time!
El Mariscal never disappoints. It is a classy and exquisitely kept piece of history. Is is an oasis of peace and fresh air in hot Santafe de Antioquia. The food is also amazing. Never doubt about going there.
Stayed 2 nights in Jan 2022
Response from Comercial on 4 Apr 2022
Estimada Ingrid! Gracias por dejarnos este maravilloso comentario, nos llena de felicidad saber que te gusto nuestro hotel y su concepto, que disfrutaste de la comida y estancia. Sera un gusto tenerte de regreso pronto

10/10 Excellent

Juan, Las Vegas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing hotel staff friendly, the food is excellent Perfect for relax.
Stayed 2 nights in Feb 2022
Response from Comercial on 4 Apr 2022
Estimado Juan, Gracias por dejarnos este buen comentario, nos hace muy feliz saber que te gusto nuestro hotel, que disfrutaste de la comida y estancia. Te esperamos de regreso pronto!

10/10 Excellent

Juan Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar con hermosa arquitectura, un muy amable personal, con un ambiente tranquilo, cómodo y animado. Las habitaciones son bonitas y confortables. Tiene diferentes lugares de esparcimiento. El parqueadero es un poco estrecho.
Stayed 1 night in Feb 2022
Response from Comercial on 4 Apr 2022
Estimado Juan Esteban Gracias por dejarnos este buen comentario, nos alegra saber que te gusto nuestro hotel y cada uno de sus espacios. Te esperamos de regreso pronto!

10/10 Excellent

Yoshio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is completely surrounded by lounge chairs and then set back a little are several large covered bed-like lounges so there's never a lack of places to lay down. The all inclusive breakfast serves a large variety from healthy juices to chorizo and it changes everyday.
Stayed 2 nights in Jan 2022

6/10 Okay

gary

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2021

10/10 Excellent

ALBALUCIA, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic place,located in a small colonial town. Breakfast was amazing
Stayed 1 night in Nov 2021

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historical building with lots of antiques preserved in the hotel. The hotel is also a museum. Highly recommended for anyone visiting Santa Fe. Right in the middle of the city with everything in walking distance. Food and service were superb. They close check in at 10pm and there is no water stocked in the room. But water is available right outside the rooms for filling.
Stayed 2 nights in Oct 2021

8/10 Good

OSCAR, Rancho Cucamonga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel that is being renovated. Plenty of historic furniture and decoration. The rooms are small but nicely arranged. The staff is the best!! Great one-night stay!
Stayed 1 night in Oct 2021

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Property’s staff and personnel were excellent at everything they did, we enjoyed our vacation on such a well kept secret. I would like to see that the staff receive tips on a weekly basis not annually as I was told. Not fair to the staff and excellent service we received. Thank you
Stayed 4 nights in Oct 2021
Response from Comercial on 16 Oct 2021
Estimado Daniel! Gracias por venir a nuestro hotel y tomate el tiempo de dejarnos este buen comentario, nos alegra saber que fue de tu agrado el servicio recibido. Las propinas anuales fue decisión de todos nuestros colaboradores, para que sea un ahorro para navidad. Sera un gusto tenerte de regreso pronto!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the center of the city
Stayed 2 nights in Aug 2021
Response from Comercial on 16 Oct 2021
Anonimus Gracias por tu buen comentario Esperamos tu regreso pronto!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
El hotel es colonial es agradable, el servicio de check in súper rápido, la piscina muy agradable, el desayuno delicioso, para mi gusto falta mejorar algunas cosas como la entrada al hotel en la noche, ya que hay que esperar a que alguien te abra la puerta, no hay teléfono el las habitaciones, traté de conseguir una plancha en el hotel y no lo logré, el servicio del bar en la piscina es demasiado lento .
Stayed 1 night in Jun 2021
Response from Comercial on 5 Jul 2021
Gracias por tomarte el tiempo de escribir este comentario y resaltar las cosas que te gustaron de nuestro hotel. Nos excusamos por el servicio deficiente, nos esmeramos cada día por mejorar y estos comentarios nos ayudan mucho en ese proceso. Debido a la falta de teléfono en nuestras habitaciones les brindamos en el momento del check in el numero de celular al que pueden contactarnos a cualquier hora del día si tienen algún requerimiento. Gracias nuevamente!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, excellent food great room, clean, amazing staff
Stayed 2 nights in Feb 2021
Response from Comercial on 4 Mar 2021
Gracias por darnos tan buena puntuación y gran comentario. Te esperamos de regreso pronto!

10/10 Excellent

NESTOR D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Comercial on 4 Mar 2021
Estimado NESTOR D, Gracias por darnos tan buena calificación. Te esperamos de regreso pronto!

10/10 Excellent

Juan, Las Vegas Nv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean y really good food, good atmosphere
Stayed 1 night in Sep 2020
Response from Comercial on 13 Oct 2020
Juan Gracias por tan buen comentario, nos alegra saber que disfrutaste de la comida, de la buena atención y del concepto de nuestro hotel.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service and dirty room
Customer service and cleanliness are NOT qualities of this hotel. My bad experience was from time to check in to time I found a huge dead roach in the bathroom. Cost of hotel was not worth the way I was treated when I checked in, property manager tried her best to be emphatic but it was hard for her to show it. You want to ask her what her staff put my family and myself through check in time.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel!!! Delicious food. The design of the hotel is amazing and perfect location
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was excellent. Yady, Diana, Jaibleidi, Luis, Claudia and Mrs. Ruth treated us like family. They make the perfect team. Thank you very much for an unforgettable vacation.
Stayed 1 night in Dec 2019
Response from Directora comercial on 7 Jan 2020
Thank you very much for your visit to our hotel. It makes us very happy to know that he felt at home, we look forward to his soon return.

10/10 Excellent

Kurt, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area, Unique lobby and rooms. Over all a great place to saty
Stayed 2 nights in Dec 2019
Response from Directora comercial on 7 Jan 2020
Sr Kurt. Thank you. Se wait for tour soon return

8/10 Good

KeithB, West Palm Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Santa Fe. Beautiful well mantainex property. The pool area is great place to pass the day.
Stayed 1 night in Dec 2019
Response from Directora Comercial on 14 Dec 2019
Estimado KeithB, muchas gracias por su valiosa apreciación, nos hace muy felices saber que disfrutó plenamente de nuestras instalaciones. esperamos su pronto regreso.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Comercial on 16 Sept 2019
Gracias por tomarse el tiempo de darnos esta buena calificación. ¡Esperamos nos visite pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I liked the area, the hotel but above of all I like the the staff. All them were making sure that you feel comfortable. At this hotel, I felt like I was at home.
Stayed 2 nights in Aug 2019
Response from Comercial on 7 Sept 2019
Estimado, Nos hacen muy feliz comentarios como estos, saber que recibió una buena atención por parte de nuestros colaboradores e hicieron de su estancia una grata experiencia. Esperamos regrese pronto.

8/10 Good

Pablo

Liked: Cleanliness, staff & service
Didn't like the room, all windows were interior. The breakfast could have better but overall it was ok
Stayed 1 night in Aug 2019
Response from Comercial on 7 Sept 2019
Estimado Pablo, Gracias por tomarse el tiempo de escribir este comentario, sentimos que la habitación no haya sido de su agrado; nuestro hotel cuenta con habitaciones con vista interna y otras externa, si usted no los hace saber con todo gusto le hubiésemos hecho cambio a habitación con vista externa. Nos gustaría saber que cosas no le gustaron del desayuno, así nos ayudaría a mejorar. Esperamos regrese nuevamente y nos permita resarcir lo que no le agrado.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This is a beautiful hotel, with a lot of charm. The service was wonderful.
Stayed 2 nights in Aug 2019
Response from Comercial on 7 Sept 2019
Estimado, Gracias por haber venido a nuestro hotel y escribir este buen comentario, somos muy felices al saber que le gusto nuestro hotel y recibió cordial atención por parte de nuestros colaboradores. Le esperamos de regreso pronto.

10/10 Excellent

Annia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!!! Excellent service, superb food and amazing location!
Stayed 2 nights in Aug 2019
Response from Comercial on 18 Aug 2019
Estimada Annia, Gracias por venir a nuestro hotel y darnos tan buen comentario, nos hace muy feliz saber que su estancia con nosotros fue satisfactoria. ¡Le esperamos de regreso pronto!

4/10 Poor

JOHN

Disliked: Staff & service, property conditions & facilities, room comfort
Couple stay expirence
The quality of the room was lower of my expectation, it didn't worth the money I paid for it. The manager is arrogant and impolite. Food it just aceptable
Stayed 2 nights in Jul 2019
Response from Comercial on 18 Aug 2019
Estimado JOHN, Gracias por tomarse el tiempo de escribir este comentario, sentimos mucho que su estancia con nosotros no fue satisfactoria, siempre estamos al tanto para solucionar cualquier altercado que tengan nuestros huéspedes. Nos gustaría saber lo sucedido para poder resarcirlo. Gracias nuevamente.

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric in the town. 2 blocks from the main Plaza.
Stayed 1 night in Jul 2019
Response from Comercial on 24 Jul 2019
Roger Gracias por haber venido a nuestro hotel y escribir este buen comentario. Le esperamos de regreso pronto

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and location to center of town was great. I enjoyed the spa
Stayed 1 night in Jul 2019
Response from Comercial on 15 Jul 2019
Anonymous, Nos hace muy feliz saber que disfruto de su estancia con nosotros, que disfruto de la piscina y el spa. Le esperamos de regreso pronto.

10/10 Excellent

Tatiana Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Comercial on 7 Jun 2019
Tatiana Andrea Gracias por darnos tan excelente calificación. Le esperamos de regreso pronto.