"The check-in process was tedious. I arrived (with a confirmed reservation) about 3:45 (check in starts at 3:00) and was eventually told my room wasn't ready and they would verify with housekeeping. OK, I get it, sometimes there are delays. However, another couple came in, with a reservation, and were immediately assigned to their room --same type, same number of people. Then another couple came in WITHOUT a reservation and were assigned to the same type of room as mine. After about 15 minutes, it was decided that I could be assigned to a different room than the one they had originally assigned to me. Very poor customer service. The room was comfortable, but the towels are poor quality and the toilet paper is like sandpaper. The breakfast room was clean and well attended, though the selections were poor. I often stay at Hampton Inns, but will think twice before staying at this one again."
Holiday Inn Express & Suites Topeka West I-70 Wanamaker by IHG
10/10 Excellent
"Overall the hotel was excellent, however, we could here the highway noise but it wasn't so loud that we couldn't fall asleep. Second, the parking lot and some nearby shrubs could use come TLC. Both of these are picky in an otherwise wonderful stay."
"First, I’ve never left a review before but this property was really disappointing. I read the other reviews that said it was clean and somewhat nice but that was not my experience. I did have my two dogs with me so I anticipated being on the first floor and having hard floors as opposed to carpet. I’ve stayed with my dogs plenty of places before, and they’ve always been nice. First of all, the light in the bathroom did not work. The small light that was in there was barely enough to while I was washing my face. The shower curtain smelled like mildew. The worst part was the condition of the actual flooring. I couldn’t even take off my shoes and walk on it. It was so disgusting. It was sticky and greasy looking. I’m glad I didn’t get in until late and I left super early. The only thing at the breakfast bar that I had was milk for a protein shake I brought with me. It was very sparse. I took the dogs on a walk and one of the side door’s sensors was busted out, so I could not enter from one end. The grounds were completely overgrown. I am unsure about the folks that left it a high rating. I don’t know if those are real reviews or not. Based on my stay, it seems like a completely different hotel. On a positive note. The front desk was very nice when I checked in at night. However, the front desk attendant that was there in the morning was unfriendly."
"Game room is so great for family fun. Nice lobby and common area. Breakfast was okay. Room smelled really weird - think it was maybe the AC vent. We had to buy air fresheners and plugins to try to mask it. Other than that, great stay. Comfy beds and friendly staff. Going to try again and hopefully have a normal smelling room. "
How many hotels can I expect to find near Santa Cruz Plaza?
Expedia has 7 hotels and other accommodation options a few miles from Santa Cruz Plaza.
If I need to cancel the hotel reservation for my stay near Santa Cruz Plaza, will I receive a refund?
Yes! The majority of hotel room reservations are fully refundable if you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your scheduled arrival. If you booked a non-refundable reservation, it may still be possible to cancel it and receive a refund within a 24-hour period of your booking. Put your dates in and click on "Search", then you can use the "fully refundable" filter to view the top deals on offer near Santa Cruz Plaza.