Design Apartment, Non Smoking, 2 Bathrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop
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Reviews of Balmoral Apartments

3.5 out of 5
Balmoral Apartments
3585 Agate Dr., Santa Clara, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 29 reviews" "
Rating 8 - Good. 2 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.6/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Zulma

We had a great time staying here. The apartment was clean and comfortable. It has everything you need and the owner was really responsive to questions and additional requests we had. Will recommend staying here.
Stayed 6 nights in Mar 2024

2/10 Terrible

Casey

Disliked: Cleanliness, property conditions & facilities
Was harassed and ended up leaving early due to such
Stayed 6 nights in Feb 2024

10/10 Excellent

sherry

Travelled with family
Full kitchen washer dryer
Stayed 3 nights in Feb 2024
Response from Team Member on 28 Feb 2024
Thank you Sherry. We enjoyed having you and look forward to seeing you again!

6/10 Okay

Jeffrey

Liked: Cleanliness
Couch was broken no other place to sit other than kitchen table
Stayed 3 nights in Jan 2024

10/10 Excellent

Suzzette

Business traveller
Liked: Cleanliness, room comfort
Can't wait to return
I loved the apartment. The only issue was that the entrance code changed during my stay, and I had to reach out and get the new code. But they were responsive and gave new code. The other issue was that the carpet in the apartment was stained, but there was no odor. I will definitely rebook.
Stayed 5 nights in Dec 2023

10/10 Excellent

xia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

JEFFREY

Travelled with family
True Pleasure. Exceeded Expectations
Stayed 4 nights in Dec 2023

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was very secure. Prompt replies when needed. Fantastic service when requested.
Stayed 4 nights in Nov 2023

10/10 Excellent

Isabella

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was so relieved to find a rental that was pet friendly and had secured parking. We had an emergency plumbing situation that hit us right before the holidays and I’m really happy I chose to stay at the Balmoral Apartments instead of a hotel, as the apartment was nice, super spacious, and had a kitchen. My mom is visiting too so it was the best accommodation for the price that we could get in a short amount of time. There are plenty of amenities and it is super clean, we were just happy to be able to do laundry and our dog really enjoys the space too. Walter and Celina are super responsive and helped us extend our stay. Check in was easy and so is going in and out with the key fobs and remotes. The property is super secure and clean (even the garbage area) and honestly, we are just happy to have space for peace of mind in a stressful time like this. I would definitely stay here again for a staycation or something and recommend others to stay here too. Thank you so much, we appreciate it!
Stayed 4 nights in Nov 2023

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful apartment. I would stay again

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, room comfort
Suppered highly recommended to family vacation… host is very helpful his name is walter… going back here soon
Stayed 3 nights in Sep 2023

10/10 Excellent

Rick

Liked: Cleanliness, room comfort
Great property! Make sure to check your email!
Overall a very pleasant experience. CHECK your hotels.com messages for the building code and room code. They will send this ahead of time but I never saw mine in my "email". The overall aesthetic was nice, decor was great. The apartment had some great appliances, including an air-fryer which made out trip that much better! It was about 10-15 mins from Levi stadium and it was nice not being too close because after the game, the area surrounding the stadium was completely grid locked. My ONLY complaint was the way that the initial messages were sent but next time I'll just check my messages. Would ABSOLUTELY stay here again even though the couch wasn't very comfortable and there's no TV in the bedrooms? It was nice knowing my car was locked in a private garage and that you can't get into the building without a code. We felt very secure.
Stayed 3 nights in Sep 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Woo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed our stay immensely. Everything was clean and the place was well equipped with everything you need to stay in a apartment. Everything was very close and made it easier to be able to eat home made meals instead of having to eat out all the time while your on vacation. Bedding was clean and the blackout curtains were great. I would suggest taking some of the metal decorative hung on the walls down in the bedroom. I did not mind the sound of train but when the trains stopped for a while it did rattle at night.
Stayed 3 nights in Jul 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, room comfort
Awesome Alternative
Walter & Celina have thought of everything to furnish in the apartment like then pods for the dish washer, clothes washer, dryer sheets, bottle water, etc the room was well stocked and we did not need to buy anything. The kitchen had all everything you will need during your stay, just like a time share. The apartment was extremely clean and well furnished. There was an Apple TV with access to Disney Plus and other paid subscriptions. A very well thought out set up. Thank you for offering such a nice awesome alternative !!!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

linda

Stayed 7 nights in Mar 2023
Response from Walter and Celina on 17 Apr 2023
Thank you Linda! We really enjoyed you here and meeting you! Hope to see you again when your travels find you back in our neighborhood !!

10/10 Excellent

Maeva, Hawaii Kai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Felt like home Walter was a super host definitely an experience to be repeated
Stayed 7 nights in Jul 2022
Response from Rayza Ferreira on 1 Sept 2022
Thank you for staying with us. We would love to have you back.

10/10 Excellent

Cahya

Stayed 5 nights in Jun 2022
Response from WnC on 15 Jul 2022
Thank you. Please come back anytime !

8/10 Good

Shesh

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2022
Response from Staff on site on 9 Oct 2022
Thank you for staying with us. We wish you would have contacted us regarding any issues you had to allow us to immediately resolve this. We are a fully staffed property and really work hard to keeping us at 5 stars. We hope to see you again !

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, room comfort
Loved our stay here
Our experience with our stay here at balmoral was amazing! We felt right at home! We loved the cleanliness of our unit, the decor in the unit was beautiful! Honestly in our experience of renting so many hotels… this beats any hotel we’ve ever stayed at! And most of all what we loved was the hospitality of the staff!! Always checked up on us to make sure we have everything we need and are comfortable! We are so thankful for all the staff and managers and a special shout out to Walter, who was so helpful in every way! We also loved that they had so many different options of room styles to choose from, each room we saw was unique and beautiful in its own way, the cleanliness of it all is so amazing! This place has everything you need just like being in your own home! Washer/dryer, Apple TV and Wi-Fi, full kitchen with everything you need to make breakfast lunch and dinner! Pet friendly! My family and I genuinely loved this place and recommend this place to everyone who comes into town! My family and I will definitely be coming back to experience this stay again!
Stayed 1 night in Feb 2022
Response from Walter and Celina on 11 Jan 2023
Thank you Justin. We really enjoyed hosting you and love that you felt at home here !! We will continue to add amenities and services here. We look forward to having you back and you now have a home away for home !

10/10 Excellent

amaury

Travelled with family
Liked: Cleanliness, room comfort
EXCELNTE ESTADÍA
ESTADÍA MUY CÓMODA Y CON TODO LO NECESARIO. El apto es muy bonito, iluminado y limpio. Las camas son bastante confortables, volvería definitivamente. La persona encargada es muy servicial y atiende rápidamente los requerimientos. Lo único fue un olor extraño en el tapete del ascensor del edificio (como a perro). El parqueadero es muy conveniente. Hay que tener en cuenta que se debe LLAMAR por celular a la persona encargada para saber el número del apto y recibir instrucciones de ingreso.
Stayed 3 nights in Jan 2024

8/10 Good

Nam Soo

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Csaba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Balmoral apartment rocks! The apartment complex is located in a very quiet and safe residential neighborhood, close to the main roads and freeways. We had a very good experience with the apartment and the host (Walter). The communication with the host was very good from the beginning. Walter provided good information about the apartment complex, such as very detailed and clear entry info with passcodes and parking instructions. The apartment is surprisingly well equipped with all necessities, which came in very handy when arriving late and there was no time to think of hand soap, shampoo, conditioner, shower gel, etc. The kitchen and the dining area was also perfect for a family of five. Equipped with everything a family needs plates, cups, silverware, pots and pans. The apartment has two large bathrooms, which was a gift, with three kids. Would I recommend the apartment and return again? ABSOLUTELY, YES!!!

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful appartment with everything you need included. Feels like home - just to move in. Perfect for the family. We stayed at several hotels during our holiday in the Bay Area, but definitely fell in love with Baltimore apartments. We highly recommend this accommodation!

10/10 Excellent

Yasuyuki

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 28 nights in Apr 2023