Reception

Reviews of The Inn at East Beach

2.5 out of 5
The Inn at East Beach
1029 Orilla Del Mar, Santa Barbara, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 999 reviews" "
Rating 8 - Good. 333 out of 999 reviews" "
Rating 6 - Okay. 127 out of 999 reviews" "
Rating 4 - Poor. 62 out of 999 reviews" "
Rating 2 - Terrible. 41 out of 999 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great small property in a great part of town. Close to the beach and walking distance to good food. Will stay here again
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for your wonderful review! We're delighted to hear you enjoyed our location and found it convenient for both the beach and nearby dining options. We look forward to welcoming you back on your next visit!

8/10 Good

Guenther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass alles in Ordnung war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

6/10 Okay

Sylvie

Travelled with family
Disliked: Staff & service
Located within walking distance from the beach, in the 'hotel' district at East Beach. Nice enough. The buildings are old, an a fresh coat of paint wasn't sufficient to upgrade the facility. Plumbing is showing its age. It is noisy as there is no insulation, noise from upper level and outside. The property has potential, just needs proper enhancement.
Stayed 3 nights in May 2024
Response from Management on 24 May 2024
Thank you for your feedback. We’re glad you appreciated our convenient location near East Beach. We acknowledge that our buildings are older, and while we strive to maintain them with fresh paint and regular upkeep, we understand that improvements are needed. Your comments about the plumbing and noise levels are noted. We are continuously working on enhancing our facilities and will consider your suggestions as part of our ongoing efforts to improve our guests’ experience. We hope to welcome you back in the future and provide you with an even better stay.

4/10 Poor

Erin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was expensive and it felt low end and certainly didn’t match the advertised rating of “very good” in any sense. Our room was rundown with a dirty headboard and floorboards and the cleaning chemicals they had used were so noxious and over powering that we had to open all the windows and leave for a bit to let it air out— but it was still awful and pungent! The hotel housekeeping laundry areas had the doors wide open for all hotel guests to walk past and see into which wasn’t a pretty sight. The desk staff was very inexperienced and not very hospitable though they did let us check in earlier than the specified 4pm. The location was is little over a mile to lower state street and there weren’t any coffee shops close by. The mattress felt cheap and sagged in the middle. The toilet was very low to the ground and the plastic shower was very loud in our room and we could hear it just as loud in the room adjacent to ours. Breakfast was prepackaged muffins and they didn’t open the lobby until 7:30 for coffee, which is an absolutely too late and ridiculous!
Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to provide your feedback. We assure you that our reviews are legitimate and we do not engage in false advertising. We apologize for the issues you encountered during your stay.Our complimentary coffee and pastry service begins at 7:30 AM, as indicated in the room information and at check in. If this timing is not convenient, we would have been happy to recommend nearby coffee shops had we known about your needs.Regarding our housekeeping department, while we cannot hide our hardworking staff and facilities, we strive to maintain a tidy and efficient operation. As an older building, we acknowledge that noise from plumbing can occasionally be heard. We appreciate your understanding in this matter. We value your feedback and will continue to work on improving our services.

6/10 Okay

Adriana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Good place. Close to beach Room: need blackout and shower head needs to be replaced
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Thank you for your feedback. We're glad you enjoyed our location near the beach. We appreciate your suggestions about adding blackout curtains and replacing the shower head. We'll look into these improvements to enhance our guests' experience.

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is somewhat dated, the rooms have been redone and are clean, quiet and comfortable. The staff was polite and helpful.
Stayed 2 nights in May 2024
Response from Management on 19 May 2024
Thank you for your wonderful review! We're delighted to hear that you found our rooms clean, quiet, and comfortable, and that our staff was polite and helpful. We appreciate your feedback on our property and hope to welcome you back soon for another great stay!

8/10 Good

Silas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibrant spot. A beach motel revived next to the activity filled East Beach. Chill for family and for off beat romantic getaway .
Stayed 1 night in Apr 2024
Response from Management on 19 May 2024
Thank you for your positive review! We're glad you enjoyed our vibrant location next to the activity-filled East Beach. It's wonderful to hear that our motel provided a chill atmosphere for both families and romantic getaways. We hope to welcome you back for another enjoyable stay soon!

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall. A pleasant stay- clean, comfortable and affordable. We found out after booking that it’s $15a day to park, although we were able to find street parking (if you don’t mind searching for it at the end of the day). The Inn is kinda retro with a lot of sets of steps up, and down, to get to the second floor. If you don’t mind steps and kinda a “hostel” vibe with a lot of foreign travelers, the location is great and one of the more affordable places by the beach in Santa Barbara.
Stayed 4 nights in May 2024
Response from Management on 16 May 2024
Thank you for your review and for choosing to stay with us. We're glad to hear that you had a pleasant stay and found our accommodations clean, comfortable, and affordable. Regarding the parking fee, we apologize for any inconvenience this may have caused. The parking information is provided on all our third-party booking websites, although the placement can vary depending on the site's layout. We appreciate your feedback and hope to welcome you back in the future!

8/10 Good

Mehmet, Brooklyn

Liked: Amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your positive feedback! If there's anything specific you enjoyed during your stay or any suggestions you have for us, we'd love to hear more about it. We appreciate you taking the time to share your experience!

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your positive feedback! If there's anything specific you enjoyed during your stay or any suggestions you have for us, we'd love to hear more about it. We appreciate you taking the time to share your experience!

6/10 Okay

Jennifer

Liked: Staff & service
It was a decent stay but the fan didn’t work in my room and it was incredibly warm and stuffy. Due to my windows facing one of the only access points, dining area and pool I opted to keep the windows closed because of the noise. Again, it was ok in a pinch and the staff were really friendly.
Stayed 2 nights in May 2024
Response from Management on 9 May 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience with the fan in your room. We understand how important a comfortable temperature is for a good night's sleep. We appreciate your understanding regarding the noise from the access points, dining area, and pool. We're glad to hear that you found our staff to be friendly and accommodating. Your feedback helps us improve, and we hope to welcome you back for an even better experience in the future.

10/10 Excellent

karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean grounds, and excellent customer service
Stayed 1 night in Feb 2024
Response from Management on 8 May 2024
We're thrilled to hear that you enjoyed our clean grounds and experienced excellent customer service during your stay! Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future for another wonderful experience.

10/10 Excellent

nathan, sierra vista

Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thank you for the fantastic rating! We're thrilled to hear that you had a great experience. If you have any additional comments or feedback, we'd love to hear them. Looking forward to welcoming you back!

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the ocean and some good dining. The staff was awesome
Stayed 2 nights in Apr 2024
Response from Management on 1 May 2024
I'm glad you enjoyed your stay and found the location convenient! Our team works hard to provide excellent service, so we appreciate your kind words. We hope to welcome you back soon!

8/10 Good

Saundra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Fireplace for heat. Easy access to the beach. Good value for the price. Friendly staff. The breakfast has gone downhill quite a bit.
Stayed 3 nights in Apr 2024
Response from Management on 29 Apr 2024
We're delighted that you enjoyed the fireplace, easy beach access, and found good value in your stay with us. Our team appreciates your kind words about their friendliness. We'll take your feedback about the free breakfast into consideration to make improvements. Thank you for your review!

10/10 Excellent

Helen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the best! The staff was courteous and check-in was easy. I travel to Santa Barbara at least once a year and if I when I go back I will definitely be choosing this property again.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
It's wonderful to hear that you had such a positive experience during your stay with us! We're thrilled that you enjoyed your room and found our staff courteous and the check-in process easy. Thank you for choosing our property, and we look forward to welcoming you back on your next trip to Santa Barbara!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed before, never disappointed
Stayed 1 night in Apr 2024
Response from Management on 28 Apr 2024
We're delighted to hear that you've enjoyed your stay with us before and that we consistently meet your expectations. It's always a pleasure to welcome back happy guests like you. We look forward to hosting you again and ensuring another enjoyable experience. Thank you for your continued support and for choosing us for your accommodation needs.

8/10 Good

Emily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cute Inn, room area was nice and clean. Bathroom walls and baseboards could have been cleaned and painted a little better. Shower was clean and good water pressure. Enjoyed the fireplace that you could adjust the amount of heat. Location was very close to our daughters apartment and nice walk to bar/restaurant.
Stayed 2 nights in Apr 2024
Response from Management on 28 Apr 2024
We appreciate your detailed feedback and are glad to hear that you found our inn to be cute and clean. Your comments about the bathroom will be shared with our housekeeping team for improvement. It's great to know that you enjoyed the fireplace and found our location convenient. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Estreyita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loves that the room has a fire place. The room is spacious and has an extra blanket.
Stayed 1 night in Apr 2024
Response from Management on 26 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed the fireplace in your room and found it spacious with an extra blanket. We appreciate your kind words and look forward to welcoming you back in the future!

10/10 Excellent

Enrique

Stayed 1 night in Apr 2024
Response from Management on 27 Apr 2024
Thank you, Enrique! We're thrilled to receive a perfect score from you. If there's anything specific you loved about your experience, or if you have any suggestions for improvement, feel free to share. We look forward to hosting you again in the future!

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on 27 Apr 2024
Thank you, Pamela! We're thrilled to receive a perfect score from you. If there's anything specific you loved about your experience, or if you have any suggestions for improvement, feel free to share. We look forward to hosting you again in the future!

10/10 Excellent

DANA, Vacaville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property thats been updated. Full kitchen in the rooms. Our room felt empty as there were no chairs or sofa or dining table, i felt like we had enough room for square dancing or something how empty it was, while my kids' room upstairs had chairs to sit and watch tv in and a dining table/chairs. We had a safe in our room if we needed it. Nice pool in center of property. Cereal and fruit for breakfast or bagels. Friendly staff, plenty of parking, which is not the case with a couple other places i stayed at on the same street. Best part was proximity to the beach and the zoo was just across the street and thru the park.
Stayed 2 nights in Dec 2023
Response from Management on 20 Apr 2024
Thank you for sharing your experience with us! We're glad you appreciated the updates to our property and the amenities in the room. We apologize for any inconvenience regarding the lack of seating in your room; we'll certainly take that feedback into consideration for future improvements. It's great to hear that you enjoyed the pool and breakfast options, and we're happy that our location near the beach and zoo added to your overall experience. We hope to welcome you back for another stay soon!

2/10 Terrible

Leslie

Stayed 1 night in Apr 2024
Response from Management on 8 May 2024
I'm sorry to hear that you had a disappointing experience. If there's anything specific you'd like to share or discuss about your stay, feel free to let me know!

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 18 Apr 2024
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

6/10 Okay

Jesus Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the fireplace was a good surprise, the room was warm and cozy when we arrive.
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
We're delighted to hear that you enjoyed the surprise of the fireplace and found the room warm and cozy upon your arrival. Your comfort is important to us, and we hope this added to a pleasant stay overall. Thank you for sharing your experience with us!

8/10 Good

keena

Liked: Cleanliness, staff & service
We enjoyed our stay. The property is definitely older but a good location.
Stayed 1 night in Apr 2024
Response from Management on 14 Apr 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay and found our location convenient. We appreciate your understanding about the age of our property and hope that it added to the charm of your experience. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Teresa

Travelled with family, Business traveller
Had a very enjoyable stay
Stayed 1 night in Apr 2024
Response from Management on 12 Apr 2024
We're thrilled to hear that you had a very enjoyable stay with us! Thank you for taking the time to share your feedback. We strive to provide a comfortable and memorable experience for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

L C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish check in was earlier
Stayed 1 night in Apr 2024
Response from Management on 12 Apr 2024
Thank you for your feedback and for choosing our hotel! We understand the importance of early check-ins and will certainly consider your suggestion for improvement. We're glad to hear that overall, you had a positive experience during your stay. We look forward to welcoming you back in the future!

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, close to dining, wineries, and 2 blocks from the beach.
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Thank you for sharing your experience! We're glad to hear that our convenient location near dining, wineries, and the beach added value to your stay. We look forward to welcoming you back in the future!

6/10 Okay

Jennifer

Stayed 1 night in Apr 2024
Response from Management on 11 Apr 2024
Thank you for your feedback. We appreciate your thoughts and will strive to improve our services to meet your expectations in the future. If there's anything specific you'd like us to address, please let us know.

10/10 Excellent

brittany marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location… friendly staff
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Thank you for sharing your experience and for highlighting the positives of your stay. We're delighted to hear that you found our location great and our staff friendly! Thank you for your positive feedback.

8/10 Good

Liwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there's anything specific you think we can improve on to earn that extra star, please let us know. We're always looking for ways to enhance our guests' experience.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Property conditions & facilities
The property is quite clean, feels safe, & is in a fabulous location a block from the ocean. Great path along the beach with plenty of dining options starting one mile away. The property is quite dated with rooms large room that have modern decor making it have a bit of a retro feel. Good place for a short stay.
Stayed 1 night in Apr 2024
Response from Management on 6 Apr 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our property clean, safe, and conveniently located near the ocean. It's wonderful that you enjoyed the beach path and the dining options nearby. We appreciate your feedback about our rooms having a modern decor with a hint of retro feel; we strive to create a unique and comfortable atmosphere for our guests. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Karey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! It was very clean and the staff was very friendly. I’m very surprised that it is rated 8/10. I would recommend this property to others.
Response from Management on 5 Apr 2024
That's wonderful to hear! I'm glad you had a great experience at the hotel and found it clean with friendly staff. Thank you for the recommendation!

10/10 Excellent

Jose, Monterey

Business traveller
Liked: Cleanliness, staff & service
My electric fan used a remote- it was a very cold and rainy night- the fan went on 5 times during the night- it was directly above my bed. I was very cold and turned it off each time but it had a mind of it’s own- I did not sleep- I told the front desk about this- I expected a refund- but noithing
Stayed 1 night in Apr 2024
Response from Management on 5 Apr 2024
We truly apologize for the inconvenience caused by the electric fan. Your feedback is valuable to us, and we will ensure to address this issue promptly.

10/10 Excellent

Edmund

Stayed 2 nights in Mar 2024
Response from Management on 25 Apr 2024
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

8/10 Good

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean but old, quiet, and breakfast lacking. Would stay again, for price.
Stayed 1 night in Apr 2024
Response from Management on 3 Apr 2024
Thank you for your feedback! We're glad to hear that you found our property super clean and quiet, although we apologize for any shortcomings in the breakfast. We appreciate your understanding and hope to have the opportunity to welcome you back for another stay at a great price.

10/10 Excellent

Estreyita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My every weekend home
Stayed 1 night in Mar 2024
Response from Management on 2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that our inn feels like a home away from home for you. We look forward to welcoming you back for many more enjoyable weekends.

10/10 Excellent

Laura, Visalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Modern upgrades
Stayed 1 night in Mar 2024
Response from Management on 1 Apr 2024
Thank you for your review! We're thrilled to hear that you found our hotel very clean with modern upgrades. Providing a comfortable and pleasant stay is our top priority, and we're glad to know that we met your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great experience!

10/10 Excellent

Channing

Stayed 1 night in Mar 2024
Response from Management on 20 Apr 2024
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

8/10 Good

Lisa

Stayed 1 night in Mar 2024
Response from Management on 20 Apr 2024
Thank you for score! We're delighted to hear that you had a overall good experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

10/10 Excellent

Grigor

Stayed 1 night in Mar 2024
Response from Management on 20 Apr 2024
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming older motel with updated room easy walk to Cabrillo Blvd and ocean. Located behind the Mar Monte hotel with very nice restaurant and bar. Lots of stairs to various levels. Simple but nice continental breakfast. Free street parking if available, charge for onsite.
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Thank you for your review and feedback! We're glad to hear that you found our motel charming and enjoyed the updated rooms as well as the convenient location. We appreciate your comments about the continental breakfast and the availability of free street parking. If there's anything else we can do to enhance your experience during future stays, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the beach and clean. Staff were nice and helpful
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's proximity to the beach, cleanliness, and the helpfulness of our staff. Your satisfaction is our priority, and we're committed to providing you with excellent service during your stays. We look forward to welcoming you back for another enjoyable experience in the future. If there's anything else we can do to make your stays even better, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, nice area right near beach
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Thank you for your positive feedback! We're thrilled to hear that you found our rooms very clean and enjoyed our location near the beach. Your satisfaction is our priority, and we look forward to providing you with another excellent experience during your future visits. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Rachael

Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

4/10 Poor

Abiel

Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
We are sorry to hear that your experience did not meet expectations. If there are specific issues or areas where we can improve, please let us know so we can address them and work towards making your next stay more enjoyable. Your feedback is valuable to us, and we appreciate the opportunity to make things right.

6/10 Okay

Trish

Liked: Staff & service
Disliked: Property conditions & facilities
Close to the beach and zoo
Stayed 4 nights in Mar 2024
Response from Management on 28 Mar 2024
Thank you for your feedback. We're glad to hear that you appreciated our proximity to the beach and zoo. If there's anything specific you think we could improve on to make your experience even better next time, please let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and close to everything!
Response from Management on 27 Mar 2024
Thank you for the top rating! We're delighted to hear that you found our accommodations very clean and conveniently located. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Estreyita

Stayed 1 night in Mar 2024
Response from Management on 15 Apr 2024
It's wonderful to hear that you had such a positive experience during your stay! If there were any particular aspects of the hotel that stood out to you or made your stay special, it would be great to hear about them.