Suites vistas al Volcán - 2 Queen Beds | Terrace/patio
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Reviews of Casa 1800 Cerro Verde Boutique Hotel

3 out of 5
Casa 1800 Cerro Verde Boutique Hotel
Cerro Verde National Park, Santa Ana, Santa Ana Department

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 167 reviews" "
Rating 8 - Good. 31 out of 167 reviews" "
Rating 6 - Okay. 10 out of 167 reviews" "
Rating 4 - Poor. 8 out of 167 reviews" "
Rating 2 - Terrible. 4 out of 167 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fausto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, but they have a list of items to charge if broken or lost and it is obvious but for example, $15 if the key of the room gets lost, really? Also when we checked in, the receptionist was not very friendly, but besides this, everybody else was super nice and the place is beautiful.
Stayed 1 night in May 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 1 night. The view is pretty unbeatable and worth any price. I understand that the area usually remains cool, however a fan would be appreciated on the rooms, as well as a mini fridge if possible. The pupusas and breakfast were ok for local standards, and would be certainly enjoyed by foreigners. If you are driving, you will have to pay a small entrance fee to Cerro Verde, and as this allows you to walk around the park, you will not regret it! Hotel and restaurant staff were great 👍
Stayed 1 night in May 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Marlin, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, best view in Santa Ana!
Stayed 1 night in Apr 2024
Response from Casa 1800 Cerro Verde on 17 May 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
One of the best hotels in El Salvador. Would definitely return. Make sure to bring a sweater or jacket. Gets cool at night.
Stayed 1 night in May 2024
Response from Casa 1800 Cerro Verde on 3 May 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with beautiful views. Very clean, friendly and respectful staff.
Stayed 1 night in Apr 2024
Response from Casa 1800 Cerro Verde on 29 Apr 2024
Good day! Thanks so much for your good comments. We hope to see you again soon.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a place that you can have a bottle of wine, cheese and bread, is relaxing place, the song of the animals. Is a beautiful place, the next time I will stay longer.
Stayed 1 night in Apr 2024
Response from Casa 1800 Cerro Verde on 19 Apr 2024
Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in an amazing national park.
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 19 Apr 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the hospitality.
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 27 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

8/10 Good

Yanira

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The stay was nice. The staff are very friendly and accommodating specially the ones that work at the restaurant. We started in room 110 which had no hot water or blinds we were immediately moved the next day. Room 104 was so much better. Only issue I have is if you have noisy neighbors then you can hear everything. The views are spectacular and don’t for forgot to hike to a volcano. And do be aware of creepy crawlers like bugs and spiders but again this is nature. A refrigerator in the room would be nice. The grounds are well maintained. I would stay here again.
Response from Casa 1800 Cerro Verde on 27 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, friendly staff and good food!
Stayed 2 nights in Mar 2024
Response from Casa 1800 Cerro Verde on 27 Mar 2024
Dear Marcela, Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Carmen Elisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the volcano tours. Friendly staff, clean and safe.
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 27 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like overall service except the food was a little cold
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 15 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Mary, North Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at this wonderful hotel is unique experience. Highly recommend for the up -close views of the volcano. The restaurant here serves quality food and the menu provides many delicious options.
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 15 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. I love it
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 15 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Henry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing,
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 15 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique setting. The property is nestled in a beautiful mountain forest and overlooks one of El Salvador's most iconic volcanoes, Izalco, "the lighthouse of the Pacific". The views are breathtaking especially at sunset. The restaurant serves delicious food and drinks. The staff is friendly and very accomodating. This is a perfect place to stay if spending the days hiking the nearby volcanoes.
Response from Casa 1800 Cerro Verde on 7 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.Our dedicated staff is always here to ensure our guests have a memorable stay, and your kind words about their warmth and willingness to assist are greatly appreciated.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Noel, Bellport

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, great ambiance, and amazing views.
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 7 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Blanca

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff is super friendly. The rooms are spacious and up to date. The views around the hotel are spectacular, overall a great experience!
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 7 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.Our dedicated staff is always here to ensure our guests have a memorable stay, and your kind words about their warmth and willingness to assist are greatly appreciated.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

4/10 Poor

MIRNA

Business traveller
Disliked: Staff & service, property conditions & facilities
I didn’t like this property because they don’t tell you that you cannot leave the property after 8 pm because the property is inside the park and that you cannot get out of the property before 8 am because the park is closed. So you are locked in between 8 pm and 8am so inconvenient! The restaurant food and staff was terrible. I don’t recommend this property to anyone.
Stayed 1 night in Mar 2024
Response from Casa 1800 Cerro Verde on 7 Mar 2024
Thank you very much for letting us know your opinion. We are very sorry for the inconvenience during your stay. For us it is very important to know first-hand the opportunities for improvement that we have as a team to ensure that this does not happen again in the near future. You can assure that we have taken note of each of the points and if you give us the opportunity to serve you again in the near future, we will show how much we have improved.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and well appointed. Large patio with comfortable seating and amazing views of the volcano. Bed is super comfy (pillows, not so great). Had lunch at the restaurant, cheap and delicious.
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 1 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

4/10 Poor

Fatih

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I booked this hotel to climb the volcanoes. There is basically no entry/exit from the park from 8pm till 8am, therefore it is extremely inconvenient to climb the volcanoes. I wanted to do a sunrise hike to Santa Ana. The hotel was kind enough to connect with me with a guide. I told the front desk various times I will leave around 3:50am for the sunrise hike and also left a to-go box in front desk fridge. I woke up at 3:30am, got my coffee, picked up my to-go-box from the front-desk and started driving to the trailhead where the guide wanted me to arrive at 4am... Only to learn that I cannot even exit the park until 8am, as the gates were closed. Unfortunately, the staff not telling me I cannot leave until 8am and also not having this information displayed in Expedia (as of Feb 18th) lead to a very subpar experience for me. Not sure what happens if one needs to catch a morning flight or has an emergency health issue. You are basically stuck in the park between 8pm and 8am.
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 1 Mar 2024
Thank you very much for letting us know your opinion. We are very sorry for the inconvenience during your stay. For us it is very important to know first-hand the opportunities for improvement that we have as a team to ensure that this does not happen again in the near future. You can assure that we have taken note of each of the points and if you give us the opportunity to serve you again in the near future, we will show how much we have improved.

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful places I’ve ever stayed. The rooms are fantastic, comfortable, clean. The bedding is perfect and allows a magnificent rest. The space is open, elegant, and the staff is always attentive, polite and knowledgeable. The views from the terrace are breathtaking, the food is excellent, the ambiance is romantic. My only regret is having stayed too few days. One recommendation is to offer a choice between an alcoholic and non-alcoholic drink upon arrival. The only availability of a frozen drink was too limited. I would also offer sweaters in the boutique store. They’d sell like hot cakes instantly. I hope to be back!
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 1 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Matthias

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service stuff in restaurant very very slow. There are 7 person just talking and standing around instead going active to new customer....you need to call them to get service.....
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 25 Feb 2024
Thank you for letting us know your opinion, we are sorry for the inconvenience in your stay, we hope to have you in the future and to be able to meet your expectations.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning. It is clean and the views of the volcano are incredible! Absolutely breathtaking. Restaurant is beautiful. Staff great. Our waiter Francisco was so helpful and knowledgeable. This hotel is a must when in El Salvador .
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 25 Feb 2024
Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.Our dedicated staff is always here to ensure our guests have a memorable stay, and your kind words about their warmth and willingness to assist are greatly appreciated.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

8/10 Good

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet and safe. Very confortable bed, beautiful rooms.
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 22 Feb 2024
Dear Marcela, Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room, which truly makes for an unforgettable experience. Our spacious and cozy rooms are designed for our guests' comfort, and it's wonderful to know you found them accommodating.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Eleni, Vienna

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Casa 1800 Cerro Verde on 22 Feb 2024
Thank you for choosing Casa 1800 and for taking the time to share your experience. We hope to welcome you again in the future for another perfect stay.A cordial greeting and my best wishes,The Casa 1800 Cerro Verde team

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 22 Feb 2024
Gracias por elegir Casa 1800 y por tomarse el tiempo para compartir su experiencia. Esperamos darle la bienvenida nuevamente en el futuro para otra estadía perfecta.Un cordial saludo y mis mejores deseos,El equipo de Casa 1800 Cerro Verde

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 22 Feb 2024
Gracias por elegir Casa 1800 y por tomarse el tiempo para compartir su experiencia. Esperamos darle la bienvenida nuevamente en el futuro para otra estadía perfecta.Un cordial saludo y mis mejores deseos,El equipo de Casa 1800 Cerro Verde

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was but had problems with lack of shower water and hot water. Also delayed restaurant dinner service. Waited 1 hour to get the menu and the order didn't arrive with all items. Not the waiters fault it was lack of staff. Full restaurant with 3 waiters who tried their best. Management didn't care about the bad service. Also the food was serviced room temperatur on a previos night. Sad because experience was better a year ago.
Stayed 2 nights in Feb 2024
Response from Casa 1800 Cerro Verde on 25 Feb 2024
Thank you for letting us know your opinion, we are sorry for the inconvenience in your stay, we hope to have you in the future and to be able to meet your expectations.

10/10 Excellent

LeAnne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views are gorgeous. The beds were amazing with the softest sheets I have ever experienced in a hotel. Like many places in El Salvador the hot water was limited. It is definitely cooler in the higher elevation so dress accordingly.
Just after sunset.
Stayed 1 night in Feb 2024
Response from Casa 1800 Cerro Verde on 22 Feb 2024
Thank you for choosing Casa 1800 and for taking the time to share your experience. We hope to welcome you again in the future for another perfect stay.A cordial greeting and my best wishes,The Casa 1800 Cerro Verde team

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the view and food
Stayed 1 night in Jan 2024
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Estimado Jesus, Gracias por escogernos como destino. Estamos encantados de saber que disfrutaste cada detalle de tu estadía en Casa 1800 Cerro Verde.

10/10 Excellent

Brenda

Stayed 3 nights in Jan 2024
Response from Casa 1800 Cerro Verde on 27 Mar 2024
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a beautiful location. I enjoyed eating at the restaurant. From the restaurant you can see the volcano. I also stayed in the volcano view, it wasn’t nothing special. It is a very boring location to stay at. There’s no entertainment at all. This place would be so much better if they had a hot tub, it gets really cold there. I would recommend eating there and visiting for a day. It’s definitely not worth staying at this location. Save yourself some money and stay at a place that has more entertainment and doesn’t have as many fees. Food is alright. Nothing special like I said. I can get better food at some locals place then here
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Dear Maria,Thank you very much for letting us know your opinion. We are very sorry for the inconvenience during your stay. For us it is very important to know first-hand the opportunities for improvement that we have as a team to ensure that this does not happen again in the near future. You can assure that we have taken note of each of the points and if you give us the opportunity to serve you again in the near future, we will show how much we have improved.

8/10 Good

German

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was nice! But they are limited on things to do there. Otherwise very comfortable and clean!
Stayed 2 nights in Jan 2024
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Dear German,Thank you for sharing your experience at Casa 1800.We hope to welcome you back in the future for another perfect stay!Warm regards and best wishes.Casa 1800 Cerro Verde

6/10 Okay

Brian

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
I had a baby stroller, a backpack and two heavy handbags (carrying for my wife and toddler). During check in, the bellboy didn’t even bother to help me with the bags when walking us to our room. The room floor and the bed had dead bugs (not tiny bugs, some big spiders and a wasp). For the price of this room, I’m disappointed it didn’t offer amenities like toothbrushes or hairdryer.
Stayed 1 night in Jan 2024
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Dear BrianThank you very much for letting us know your opinion. We are very sorry for the inconvenience during your stay. For us it is very important to know first-hand the opportunities for improvement that we have as a team to ensure that this does not happen again in the near future. You can assure that we have taken note of each of the points and if you give us the opportunity to serve you again in the near future, we will show how much we have improved.Warm regards and best wishes,Casa 1800 Cerro Verde

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing comfortable stay
Stayed 1 night in Jan 2024
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Dear Ana,Thank your for sharing your fantastic experience at Casa 1800. We cant wait to welcome you back!Warm regards and best wishes,Casa 1800 Cerro Verde.

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the wonderful views and quietness. At times it seemed the restaurant may have been slightly understaffed but the food was good.
Stayed 1 night in Jan 2024
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Dear BenjaminThank you for sharing your experience at Casa 1800!We cant wait to welcome back!Warms regards and best wishesCasa 1800 Cerro Verde

10/10 Excellent

Mirian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Casa 1800 Cerro Verde on 25 Feb 2024
¡Su entusiasta reseña y calificación de 10 sobre 10 significan mucho para nosotros! También apreciamos su consejo sobre reservar una habitación con vistas: es un gran consejo para futuros huéspedes.Estamos ansiosos por darle la bienvenida nuevamente y entendemos por qué le resultaría difícil irse con vistas tan extraordinarias.Un cordial saludo y mis mejores deseos,El equipo de Casa 1800 Cerro Verde

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was very nice only thing was you could hear every noise from the room next to us.Did not feel we had privacy.There's a door connectiong the rooms and pretty much felt like i was part of the family next door.Room next to us was young kids,were're on our late 40's and were too loud all night, we even stayed late but also wanted to get some rest.Otherwise,the place was lovely.
Stayed 1 night in Jan 2024
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Dear JuanThank you very much for letting us know your opinion. We are very sorry for the inconvenience during your stay. For us it is very important to know first-hand the opportunities for improvement that we have as a team to ensure that this does not happen again in the near future. You can assure that we have taken note of each of the points and if you give us the opportunity to serve you again in the near future, we will show how much we have improved.

10/10 Excellent

SAUL DEJESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Gracias por elegir Casa 1800. Esperamos darle la bienvenida nuevamente en el futuro!Un cordial saludo y los mejores deseos,Casa 1800 Cerro verde

10/10 Excellent

Concha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Gracias por elegir Casa 1800. Esperamos darle la bienvenida nuevamente en el futuro!Un cordial saludo y los mejores deseos,Casa 1800 Cerro Verde.

10/10 Excellent

Miladis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy our stay in this hotel. It was a great experience. Thanks to the staff.
Stayed 1 night in Dec 2023
Response from Casa 1800 Cerro Verde on 9 Dec 2023
Dear Miladis, Thank you for sharing your fantastic experience at Casa 1800!We're thrilled to hear that you enjoyed the incredible view of the volcano from your room.Our dedicated staff is always here to ensure our guests have a memorable stay, and your kind words about their warmth and willingness to assist are greatly appreciated.We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

8/10 Good

Belen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were incredible. The staff was friendly, helpful, and informative.
Stayed 4 nights in Nov 2023
Response from Casa 1800 Cerro Verde on 29 Nov 2023
Good day and thank you for your kind review and for highly recommending Casa 1800! We're delighted to hear that your experience was perfect. The breathtaking views of the Izalco volcano are indeed a special highlight of our surroundings.Thank you for choosing Casa 1800 and for taking the time to share your experience. We hope to welcome you back in the future for another perfect stay.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Sergej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place in the Cerro Verde national park with beautiful views
Stayed 1 night in Nov 2023
Response from Casa 1800 Cerro Verde on 29 Nov 2023
Good day and thank you for your kind review and for highly recommending Casa 1800! We're delighted to hear that your experience was perfect. The breathtaking views of the Izalco volcano are indeed a special highlight of our surroundings.Thank you for choosing Casa 1800 and for taking the time to share your experience. We hope to welcome you back in the future for another perfect stay.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

10/10 Excellent

Jennifer, Woodbridge

Stayed 1 night in Nov 2023
Response from Casa 1800 Cerro Verde on 8 Feb 2024
Gracias por elegir Casa 1800. Esperamos darle la bienvenida nuevamente en el futuro!Un cordial saludo y los mejores deseos,Casa 1800 Cerro Verde.

10/10 Excellent

Delmy

Stayed 1 night in Nov 2023
Response from Casa 1800 Cerro Verde on 23 Nov 2023
-Gracias Delmy por tomarte el tiempo de valorarnos y dejarnos saber tu experiencia. Nos inspira mucho seguir adelante y nos aseguraremos de hacerle saber a todo nuestro equipo. ¡Te esperamos muy pronto de nuevo!

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from Casa 1800 Cerro Verde on 9 Dec 2023
Dear Kare,Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team

8/10 Good

Francisco

Travelled with family
Facilities and staff really nice but food at restaurant, specially meats, isn’t too good.
Stayed 1 night in Oct 2023
Response from Casa 1800 Cerro Verde on 4 Nov 2023
Hi, FranciscoThank you for sharing your experience at Casa 1800 Cerro Verde.Our team works diligently to ensure our guests feel comfortable and of course, we're thrilled to assist out guests.Thank you for taking the time to share your experience. We hope to welcome you bac in the future.Warms regards and best wishes,Casa 1800 Cerro Verde team.

10/10 Excellent

Gamaliel

Stayed 1 night in Oct 2023
Response from Casa 1800 Cerro Verde on 17 Nov 2023
-Gracias Gamaliel por tomarte el tiempo de valorarnos y dejarnos saber tu experiencia. Nos inspira mucho seguir adelante y nos aseguraremos de hacerle saber a todo nuestro equipo. ¡Te esperamos muy pronto de nuevo!