Sant Celoni Trip

This is a 3 to 3½-star hotel, not a 4-star by any stretch. The rooms are a mishmash—some are clean and well-maintained, while others are rundown, particularly noticeable in the bathrooms, furniture, and carpets. There is no room service, bar, or other amenities typically found in a four-star hotel. The staff are not particularly customer-oriented, especially when comparing the service and overall experience to well-known four-star hotels like the Hilton Barcelona or Renaissance Barcelona. However, it is a fair hotel for what you are paying. Clearly needs capital investment to bring it to a proper four star level.

Amazing service and room. We appreciated the expedia vip perks also

The roof top bar was expensive but the restaurant was very reasonable, we had a wonderful meal there. The breakfast was amazing. The staff are over the top helpful. The property is spotless. The gothic quarter is the best experiance. We were a party of 8, so we booked 4 rooms, every room was excellent.

The room was ok, but i thought i book a castle view room but my room was at the corner end where i could only see the tip of the castle, what a disappointment. I thought sustainability is part of the IHG concept but my toothbrush was being disposed by the cleaner everyday and i have to open a new one each time. I have experienced 3-4 times within an hour of workers knocking on the doors asking about room service but my room has actually done, but they missed one day in between. I doubt that, these worker doesn't know if the room has been done or just trying to check in the room? I look from the peep hole and they went into everyroom next to mine and obviously there was no one in it, the room door was close when they went in and came out a few minutes later. I supposed whenever the hotel staff's cleaning the room they should keep the door open to avoid unnecessarily misunderstanding, but the few times of knocking the room just feel weird.