Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl

3.0 star property
Hotel with free parking, steps from Wolfgangsee

Choose dates to view prices

Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl, near beautiful Wolfgangsee, offers indoor and outdoor pools for relaxation. Guests appreciate practical amenities like a business center, free WiFi throughout, and convenient laundry facilities for comfortable longer stays.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Kitchen
The current price is โ‚น28,852
โ‚น32,331 total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

Apartment, 1 Bedroom, Lake View (7 min from main building)

Highlights

Soundproofed
Heating
Kitchen
Fridge
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 322 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms, Lake View (7 min from main building)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Kitchen
Fridge
2 bedrooms
Sofa bed
Bathrobes
Hairdryer
  • 861 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
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About the area

Map
Markt 113, Sankt Wolfgang im Salzkammergut, 5360

What's nearby

  • Wolfgangsee - 1 min walk - 0.0 km
  • St. Wolfgang Puppet Museum - 2 min walk - 0.2 km
  • Michael Pacher-Haus - 3 min walk - 0.3 km
  • Schafberg Railway - 3 min walk - 0.3 km
  • Pilgrimage Church of St. Wolfgang - 6 min walk - 0.6 km

Getting around

  • Bad Ischl Station - 22 min drive
  • Salzburg (SZG-W.A. Mozart) - 64 min drive

Restaurants

  • โ€ชKaffeewerkstatt - โ€ฌ5 min walk
  • โ€ชDorfalm - โ€ฌ2 min walk
  • โ€ชRestaurant Eq - โ€ฌ3 min walk
  • โ€ชKaiserterrasse im Weissen Rรถssl am Wolfgangsee - โ€ฌ8 min walk
  • โ€ชPizzeria Toscana - โ€ฌ7 min walk

About this property

Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl

Hotel near Wolfgangsee
Take advantage of a terrace, a library and laundry facilities at Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • A banquet hall, massage treatment rooms and luggage storage
Room features
All guestrooms at Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl offer comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • Free toiletries and hairdryers
  • Kitchens, fridges and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 39 per person

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Markt 74 Sankt Wolfgang im Salzkammergut, Upper Austria 5360]

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.90 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 39 per person
  • Airport shuttle fee: EUR 135 per person (one-way)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl
Romantik Residenz Ferienwohnungen Im Weissen Rรถssl
Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl
Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl
Romantik Residenz Ferienwohnungen Im Weissen Rรถssl
Romantik Residenz (Ferienwohnungen Hotel Im Weissen Rรถssl)
Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl Hotel

Frequently asked questions

Does Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl?

As of 22 Nov 2025, prices found for a 1-night stay for 2 adults at Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl on 3 Dec 2025 start from โ‚น28,852.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl?

Check-in start time: 4 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl?

Checkout is at 10 AM.

Does Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 135 per person applies.

Where is Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl located?

Situated in Sankt Wolfgang im Salzkammergut, this hotel is steps away from Wolfgangsee and St. Wolfgang Puppet Museum. Michael Pacher-Haus and Schafberg Railway are also within 5 minutes.

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Reviews

Romantik Residenz Ferienwohnungen Hotel Im Weissen Rรถssl Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 5 out of 41 reviews

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely off-site apartment.

We stayed in an off-site apartment in the village, which was lovely. Highly recommend.
Stayed 4 nights in Dec 2024

2/10 Terrible

PO HUNG

Disliked: Staff & service, amenities, property conditions & facilities
The apartment is under renovation. The whole building surrounded by scaffolding. Anyone can climb in very easy. The front desk in another hotel. It take 10 minutes walk. It is very inconvenient for having heavy luggage It is not worth โ‚ฌ450 per night!
Stayed 1 night in Jun 2025

10/10 Excellent

Kristijan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schรถne Location mit eigenem Badeplatz. Alles hat gepasst, hatten einen schรถnen Kurzurlaub.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So sollte es sein Super !!!!
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a very pleasant stay
Stayed 8 nights in Aug 2021

10/10 Excellent

NeilMcKirdy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool over the lake was incredible.
Stayed 7 nights in Sep 2020

10/10 Excellent

hayoung

Liked: Cleanliness, property conditions & facilities, room comfort

๋ฉ‹์ง„ ๋ทฐ์™€ ๊น”๋”ํ•œ ๋ฃธ์ปจ๋””์…˜

4์ธต(108ํ˜ธ)๋กœ ๋ฐฐ์ •๋ฐ›์•„ ๋ณผํ”„๊ฐ•์ด ํ•œ๋ˆˆ์— ๋ณด์˜€์Šต๋‹ˆ๋‹ค. ์ƒคํ”„๋ฒ ๋ฅดํฌ์Šน๊ฐ•์žฅ์ด ๊ฐ€๊นŒ์ด ์žˆ์ง€๋งŒ 11์›”์ด๋ผ ์šดํ–‰ํ•˜์ง€์•Š์•˜์Šต๋‹ˆ๋‹ค. ์ธ ๋ตํผํ˜ธ๋ฅธ ์ผ€์ด๋ธ”์นด๋Š” ์ฐจ๋กœ 20๋ถ„ ๊ฑฐ๋ฆฌ์—์žˆ์—ˆ์Šต๋‹ˆ๋‹ค. ๋ฃธ์ปจ๋””์…˜์ด ๋„ˆ๋ฌด ์ข‹์•˜๊ณ  ์ฃผ๋ฐฉ์—๋Š” ์Œ์‹์„ ๋งŒ๋“ค ์ˆ˜ ์žˆ๋Š” ๋„๊ตฌ๋“ค์ด ๋‹ค์–‘ํ•˜๊ฒŒ ์žˆ์–ด์„œ ์ €๋…์„ ๋งŒ๋“ค์–ด ๋จน๊ธฐ ์ข‹์•˜์Šต๋‹ˆ๋‹ค:) ๋‹จ์ ์€ ์—˜๋ ˆ๋ฒ ์ดํ„ฐ๊ฐ€ ์—†๋‹ค๋Š”์ ๊ณผ ๋ฃธ์ฒญ์†Œ ๋ฐ ์ˆ˜๊ฑด๊ต์ฒด๋ฅผ 3์ผ์— ํ•œ๋ฒˆ ํ•ด์ฃผ์–ด 3๋ฐ•4์ผ์„ ๋ฌต์€ ์šฐ๋ฆฌ ๊ฐ€์กฑ์€ ๋ฃธ ์ฒญ์†Œ๋ฅธ ๋ฐ›์„ ์ˆ˜ ์—†์—ˆ์Šต๋‹ˆ๋‹ค
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ผ๋ฐ˜๊ฐ€์ •์ง‘์ฒ˜๋Ÿผ ์™ ๋งŒํ•œ๊ฒƒ์ด ๋‹ค ๊ฐ–์ถ”์–ด์ ธ์žˆ๋‹ค.๋‹จ์ง€ ์„ธํƒ๊ธฐ๋งŒ ์—†์„๋ฟ.ํ˜ธํ…”๊ณผ์˜ ๊ฑฐ๋ฆฌ๋Š” ์กฐ๊ธˆ ๋–จ์–ด์ ธ ์žˆ์œผ๋ฉฐ, ์ฃผ๋ณ€ ์‹์Œ๋ฃŒ๊ฐ€๊ฒŒ๊ฐ€ ์ผ์ฐ ๋ฌธ์„ ๋‹ซ๋Š”๋‹ค.
Stayed 1 night in Oct 2019

6/10 Okay

JuHi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The picture is totally different from exact pensio

The staff were really friendly, and the view was also really great. The room was so nice, clean and big. But, the picture of hotels.com is totally not true. The pictures looks like this apartment has it, however, actually this apartment is quite far from main building that they don't have any spa, swimming pool or any staffs at there. The apartment is quite old, there is no elevator that if you have many baggage... you might be scured up. Also, I couldn't find any heating control that the room was so cold, but even I couldn't find any phone for connecting many building's reception. Hotels.com should changed the pictures, and have to mention it is not main building as easy customer to find it.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์œ„์น˜ ๋ถ„์œ„๊ธฐ๊ฐ€ ์ข‹์•˜์–ด์š”

์œ„์น˜ ๋ถ„์œ„๊ธฐ๊ฐ€ ์ข‹์•˜์–ด์š”
Stayed 2 nights in Sep 2019

10/10 Excellent

Kyutae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ํ›Œ๋ฅญํ•œ ์ „๋ง, ์ž˜ ์ •๋ˆ๋œ ์‹œ์„ค, ์นœ์ ˆํ•œ ์ง์›

3์ธต ํ˜ธ์ˆ˜์ „๋ง ์•„ํŒŒํŠธ๋Š” ๊ต‰์žฅํ•œ ๋ทฐ๋ฅผ ๋ณด์—ฌ์คŒ. ์‹œ์„ค์€ ๊นจ๋—ํ•˜๊ฒŒ ์ž˜ ์ •๋ˆ๋˜์–ด์žˆ์œผ๋ฉฐ, ์‚ฌ์šฉํ•˜๋Š”๋ฐ ์žˆ์–ด ์•„๋ฌด๋Ÿฐ ๋ถˆํŽธ์ด ์—†์—ˆ์Œ. 8~9๋Œ€ ์ฃผ์ฐจ๊ฐ€๋Šฅํ•œ ๋ฌด๋ฃŒ ์ „์šฉ ์ฃผ์ฐจ์žฅ์ด ๊ฑด๋ฌผ ๋’ทํŽธ์— ์žˆ์œผ๋ฏ€๋กœ ๋ ŒํŠธ์นด ์ด์šฉ์‹œ์—๋„ ํŽธ๋ฆฌํ•จ. ๋ฆฌ์…‰์…˜(๋นจ๊ฐ„์ƒ‰ ํ˜ธํ…”๊ฑด๋ฌผ 1์ธต)์ด ๋„๋ณด 7๋ถ„๊ฑฐ๋ฆฌ์— ๋–จ์–ด์ ธ ์žˆ์–ด ๋‹ค์†Œ ๋ถˆํŽธํ•  ์ˆ˜ ์žˆ์œผ๋‚˜, ๊ฐ€๋Š” ๋„์ค‘ ์˜ˆ์œ ๊ฐ€๊ฒŒ ๋“ฑ ๊ตฌ๊ฒฝ๊ฑฐ๋ฆฌ๊ฐ€ ๋งŽ๊ณ  ๋ฆฌ์…‰์…˜ ์ง์›์ด ์นœ์ ˆํ•จ. ํƒ„์‚ฐ์ˆ˜, ์ƒดํŽ˜์ธ, ์ฃผ์Šค๋กœ ๊ตฌ์„ฑ๋œ ์›ฐ์ปด ์„ ๋ฌผ๋„ ๋ฐ›์Œ. ์ˆ˜๊ฑด ๊ฐฏ์ˆ˜๊ฐ€ ๋„‰๋„‰ํžˆ ๊ตฌ๋น„๋˜์–ด ์žˆ์–ด ๋ถˆํŽธํ•จ์€ ์—†์—ˆ์œผ๋‚˜ 2๋ฐ• ๋™์•ˆ ์•„ํŒŒํŠธ ์ฒญ์†Œ๋Š” ์•ˆํ•ด์คŒ. ์ž˜์ธ ๋ณผํ”„๊ฐ•์— ๋‹ค์‹œ ๊ฐ„๋‹ค๋ฉด ๋‹ค์‹œ ์ˆ™๋ฐ•ํ•  ์˜์‚ฌ์žˆ์Œ.
Stayed 2 nights in Sep 2019

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White Horse a winner.

Great hotel and helpful, friendly staff. Walking up 3 flights to our room was a chore. Outdoor pool and location on the lake was excellent. The village there is perfect.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์—ฌ๊ธฐ ์ฒดํฌ์ธ์€ white Horseํ˜ธํ…”์—์„œ ์ง„ํ–‰๋ฉ๋‹ˆ๋‹ค. ์ฒ˜์Œ๋ฐฉ๋ฌธ์ž์—๊ฒŒ๋Š” ์„ค๋ช…์ด ๋ถ€์กฑํ•ฉ๋‹ˆ๋‹ค. ๊ทธ์ด์™ธ ํ˜ธํ…” ์‹œ์„ค์ด๋ผ๋˜๊ฐ€ ์ „๋ง์€ ๋„ˆ๋ฌด๋‚˜ ์ข‹์Šต๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์—์–ด์ปจ์ด ์—†์–ด ๋‚ฏ์—๋Š” ๋‹ค์†Œ ๋”์šธ์ˆ˜ ์žˆ์œผ๋ฉฐ ์ฐฝ๋ฌธ์„ ์—ด๊ฒŒ๋˜๋ฉด ๋ฒŒ๋ ˆ๊ฐ€ ๋‚ ์•„๋“ค์–ด์˜ฌ์ˆ˜ ์žˆ์œผ๋‹ˆ ์ฃผ์˜ํ•˜์„ธ์š”
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
The room are not in the hotel are far the way and hard to fined and no elevator had to hiking 5 Floor no vifi. Take us long time and paid more money to Change the room in the hotel building really bad experience.,.,,,...
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

์˜ค์ŠคํŠธ๋ฆฌ์•„ ์—ฌํ–‰์ค‘ ๊ฐ€์žฅ ๊ธฐ์–ต์— ๋‚จ๋Š” ๊ณณ

์˜ค์ŠคํŠธ๋ฆฌ์•„ ์—ฌํ–‰์ค‘ ๊ฐ€์žฅ์ข‹์•˜๋˜ ๋ณผํ”„๊ฐ•์‹œ์™€ ์ˆ™์†Œ ์ˆ™์†Œ๋ถ„์œ„๊ธฐ, ์ˆ™์†Œ์‹œ์„ค, ๋งˆ์„, ์ƒคํ”„๋ฒ ๋ฅดํฌ์‚ฐ ํ˜ธ์ˆ˜ ๋ชจ๋“ ๊ฒƒ์ด ๋„ˆ๋ฌด๋‚˜๋„ ์กฐํ™”๋กœ์›Œ์„œ ๊ธฐ์–ต์— ๋‚จ์„ ์—ฌํ–‰์ด ๋˜์—ˆ๋‹ค. ๋˜๋‹ค์‹œ ๊ฐ€๊ณ  ์‹ถ์€ ๊ณณ์œผ๋กœ ์†๊ผฝ๋Š”๋‹ค.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel in gorgeous place.

Picturesque hotel in one of the great beauty spots of the world. We were originally given an efficiency apartment in a separate building a ten minute walk from the hotel, but when we found it did not suit us, we spoke with the front desk and we got exactly what we wanted: a room with a lake view in the main building with breakfast and access to the spa facility. The breakfast was delicious, too.
Stayed 1 night in Sep 2018

10/10 Excellent

bonchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location, Price and Service
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Entรคuscht...

Also unerwartete zusatzgebรผhren!! service najakรถnnte besser werden!
Stayed 2 nights in Sep 2018

8/10 Good

Tyler

Awesome main hotel amenities

Large apartment. Family friendly. Poor instructions for check in offsite. Not on premises of main hotel, a 5 min walk away. Can use amenities of hotel which are great.
Stayed 1 night in Sep 2018

2/10 Terrible

Shou Wang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

็”Ÿๅนณๆœ€็ณŸ็š„ไฝๅฎฟ้ซ”้ฉ—

ไฝๅˆฐ็š„ๆˆฟ้–“ๅ’Œ็œ‹ๅˆฐ็š„ไธไธ€ๆจฃ
Stayed 1 night in Jul 2018

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Comfortable and spacious apartment in perfect location on lake. Great views. Full access to all hotel amenities (8 minutes walk to main building).
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ausgezeichnet
Stayed 3 nights in Jun 2018

10/10 Excellent

CHING WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good view, good pool

Good view, good pool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good view and facilities.

Good view, good spa on the lake,very relaxing experience.

8/10 Good

MASASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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