Breakfast, lunch, dinner served; Filipino cuisine
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Reviews of Mermaid Paradises JR Resort

2.5 out of 5
Mermaid Paradises JR Resort
Pamuayan Port Barton, San Vicente, Palawan

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne, Tampa, FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JR and the friendly staff exceeded our expectations during a time of a medical emergency in our family. I could not recommend this resort enough. Thank you, truly, for everything.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Looking to disconnect from the world and embrace yourself in some local Filipino culture?...Mermaids Paradise is definitely a great choice! My sister and I visited here for one night whilst making our journey down to the airport in Puerto Princess. JR the owner was superb, he was so accommodating and brought me to one of the local waterfalls. We ate a lovely fish dish that the staff made us from scratch that was caught that day! JR and staff also made us all a bonfire whilst we all sat and chatted under the stars on the beach, drinking some beers. The bed I had was extremely comfy too! This was one of my best experiences of the Philippines so far. It was a shame we ran out of time and couldn't stay longer. Although it's a basic resort, do not underestimate the tranquility and comfort you will discover whilst staying here. I felt 100% safe and all the locals are so friendly. Can not fault JR and his staff at Mermaids Paradise! Salamat!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was lovely Jear and mother made our stay a very pleasant stay, it’s very secluded So you can almost have the beach to yourself and it’s west facing so beautiful sunsets! At night you can see so many stars walking by the beach as there isn’t much light pollution. The food is good they have a bar/restaurant on the beach! You go to bed and you can hear the waves it’s truly magical! Port Barton itself it’s small but vibrant some really cool trendy bars and restaurants my only regret with this place was that we didn’t stay there longer! Also booked island hopping tour with the owner and it was lovely we left earlier than everyone else which meant every place we stopped wasn’t crowded, they caught fresh fish and did a bbq for us on one of the islands we stopped at the service and the food was just amazing! Also unlike most parts of Philippine’s we travelled at this resort there weren’t any sand flies so I give it 10 out of 10
Stayed 2 nights in Dec 2019

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote and quiet with stunning location
Perfect if you want to completely escape for a few days. This place is extremely remote though they do offer a free pick up and drop off by boat from Port Barton. The beach is amazing and we had it all to ourselves apart from one or two other guests. Note there are also no other food/drink places nearby so unless you want to go into town you will have to eat at the hotel, though the food was pretty good so no complaints about this. They also organised island hopping for us along with a bus to el nido. All in all a great place to stay for 3 nights if you want somewhere remote.

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really for us. Very basic
They couldn't locate our booking during our stay which wasn't ideal. The beds were clean and fairly comfortable. The water in the laps was very dirty. It says that they have 24 hour electricity but they didn't sadly. You have to access the property by boat which was quite inconvenient. The rooms were basic so if you like that kind of thing then you may enjoy it but we would have preferred somewhere a bit nicer.

10/10 Excellent

Justin, Qingdao (Dallas)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet beach
We arrived during a typhoon, which meant that we were soaked and so was all our stuff. The staff was awesome by giving us extra towels, hangers, and we even made a line outside our room to help dry clothes the next sunny day. We stayed here for 6 days and really enjoyed out time. We were looking for a place to just sit by the beach and chill. Thats what we found. There was a really cool waterfall, about an hour walk/hike from the guesthouse. On this side of the ocean, there are jellyfish in the water. My son and I got stung by one, but the staff was very helpful. The location was away from everything, and you need a boat to get to any shops, or restaurants, or anything else like that. They do serve food, but if you like a variety, then you would need to get to Port Barton by boat. The staff will take you to town by boat, if they are already planning on going, but they can also arrange for a boat to pick you up if you want. There was wifi on most days, but when it goes out, it is likely due to the poor reception in the area. The wifi is only in the restaurant area. The co-owner is Chinese, so I was able to pay using my WeChat which was a major bonus for us, because we currently live in China and then didnt need to carry around cash. Palawan is infamous for having ATMs that don't work. You should always have around 5k pesos in cash for anything that comes up. Keep your expectations low, and you'll really enjoy your time here.
Stayed 6 nights in Dec 2017
Response from Lossy on 7 Feb 2018
Thank you and we are happy to hear you enjoy your vacation here

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Managment
The workers who work there were very nice and accommodating. But they told us there Management is treating them horrible and they plan on quieting the next day.
Stayed 1 night in Dec 2017
Response from lossy on 7 Feb 2018
Dear Guest please use your own eyes to watch and don't judge just by some words your heard . Do you know the real situation ? do you know the real reason why the staff told you like that ? do you know why she was fired ? we don't think so .you just stayed here few days, its far from this conclusion .

10/10 Excellent

ryan , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet private island
the boatman jr is a very accommodating guy, picked us up from the mainland on New Year’s Eve at 2am.
Stayed 1 night in Dec 2017
Response from Lossy on 10 Jan 2018
Ma'am Thank you came here and spent your new year vacation in our resort

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to chill
Quiet clean and super friendly.
Stayed 2 nights in Nov 2017
Write your comment .Dear Sir Thank you to choose staying in our place and we are very happy to heard you enjoy your vacation here

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
If you're looking for a place to get away from everything this resort is perfect. You're own private beautiful beach with hammocks and kayaks. It's family run and the food was nice. The electricity is avaliable from 6pm to 1am which makes the room hot once the fan goes off. Other than the accommodation was as expected. I wouldn't stay here if you require home comforts to survive. Tour they organise was great to.
Stayed 2 nights in Nov 2017
Response from Lossy on 24 Nov 2017
Dear Chris Thank you to choose staying in our place and we are so happy you enjoy the the time spend there . by the way ,our solar system works from Nov 23 fininally . we get 24hrs electricity now.

6/10 Okay

Dominique

Disliked: Staff & service, property conditions & facilities
Dommage
Manque de prestations, du bruit la nuit les chiens et le générateur, dommage Car bon emplacement, loin du bruit de port barton
Stayed 5 nights in Dec 2019

6/10 Okay

Jiri

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour !
De passage à Port Barton pour 5 jours, nous avons séjournés dans cet hôtel très sympa ! La vue est incroyable, le personnel adorable, serviable et souriant, toujours prêt à vous aider, et pourtant, nous ne parlons que très peu anglais. Superbe découverte, cascade toute proche, plage déserte, les allés retours jusqu'à Port Barton sont effectués en Bangka, il faut juste essayer de prévenir le personnel à l'avance. Possibilité de réserver des journées de island hopping directement avec les gens de l'hôtel, le bateau vient vous chercher sur la plage dont l'eau est claire, chaude et bien propre. Les chambres sont très basiques mais amplement suffisantes au vue de tout ce qu'il y a à faire et à voir aux alentours. Wifi et éléctricité par intermittence mais là encore, c'est amplement suffisant. Le restau est bon, pas cher et la vue est incroyable (couchers de soleil à couper le souffle !). Privilégiez le poisson, frais et délicieux ! En résumé, ravis par ce petit coin de paradis que je conseille à toutes les personnes pas trop exigeantes sur les intérieurs, mais qui souhaitent profiter d'un environnement incroyable ! Merci au personnel très sympa et discret
Stayed 5 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally conga these apparently 1.The wifi didn’t work 2.They use the pool as a pont for their fish. 3.The boat transfer to Port Barton is only free at check in and check out, if you want to use the transfer it’s 250 pesos one way per person and they don’t want to pick you up after sunset so you have to rent another boat to get back. 4.When we arrived and wanted a free pick up, their phone number was not available. 5.The dinner 、breakfast in the restaurant was so bad,and more expensive than port Barton . 6.they take the coffee and tea in the coffee corner that looks like it’s free.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Das Hotel wäre ganz wunderbar, wäre es besser gepflegt. Der Pool ist bereits ein Tümpel, die Zimmer sind sehr groß aber nicht wirklich gemütlich gestaltet. Da muss man sich in den Philippinen wohl aber mit abfinden.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Accueil chaleureux et vie coupée du monde
Belle surprise que cet hôtel de 6 chambres loin de la plage bondée de Port Barton (15 minutes de bateau pour l’atteindre, la route ne permettant de laisser passer que les motos). Il s’apparente plutôt à une guest house, avec des chambres sommaires mais propres qui donnent sur la plage. Immense avantage d’etre coupé du monde (pas de bruits, wifi et électricité par intermittence). Accueil très agréable, possibilité d’organiser une journée sur les spots de snorkeling avec le bateau de l’hotel.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel familial et accueillant.
Séjour en famille parfait. Chambre propre. Endroit calme. Pensez à manger simple et local. La banca nous a emmené sur des spots de snorkeling qui valent le coup. Nous avons testé les massages qui sont plus que satisfaisants.Si l'occasion se représente nous reviendrons volontier.
Stayed 3 nights in Feb 2018

2/10 Terrible

anne, bordeaux

Disliked: Cleanliness, property conditions & facilities, room comfort
Cadre magnifique mais hôtel affreux
Pas d’accueil le boss passe son temps au téléphone. Etat des chambres et du linge de toilette douteux. Drap avec des trous. Les wc ne fonctionnent pas. Nourriture mauvaise. Très cher en rapport qualité/prix. Dommage car le cadre est magnifique.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A EVITER Abbattu un chien devant nos yeux.HORRIBLE
nous avons passé 3 nuits dans cet hotel. à savoir qu il y a une navette en bateau du centre pour y accéder, sinon cest 1h30 a pied et que ce n est pas spécifié lors d'une reservation. s'il fait mauvais temps, nous sommes donc bloqué a l'hôtel et il n'y a pas d excursions... nous avons été choqué par les patrons de l'hôtel, qui ont sauvagement tué un chiot car il avait des puces: mis dans un sac et tué a coup de pelle...!! nous avons quitté l'hôtel ensuite et dormi ailleurs. pas de ménage pendant le séjour, wifi peu disponible, le générateur d électricité très proche des chambres. a éviter sans hésitation.
Stayed 2 nights in Feb 2018

8/10 Good

Chloe, Epernay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Un bon hôtel pour être coupé du monde
Étonné d'avoir besoin d'un bateau pour aller à l'hôtel, ce n'était pas précisé dans le descriptif de l'hôtel. Cependant l'hôtel prend à sa charge les trajets de check-in et checkout. Par contre, manque de communication avec l'hôtel, nous avons attendu presque2h à port Barton avant que l'on vienne nous chercher. Une fois que l'on a compris que l'on était à l'écart de tout, on profite bien de la plage déserte et d'un bon petit restaurant (qualité variable selon les plats et d'un jour à l'autre, beaucoup de choses de la carte sont impossibles à avoir...) Nous avons payé 800 pesos pour un aller-retour pour 2 jusque port Barton. Il y a quand même un chemin à travers forêt pour aller à port Barton en 1h. Nous garderons un bon souvenir malgré tout. Attention également à la présence de nombreux animaux qui viennent sous la table pendant que l'on mange.
Stayed 3 nights in Feb 2018
Response from Lossy on 21 Feb 2018
Ms Chloe, We clearly point out our location is pamuayan beach san vicente , not port barton beach . and from your first call to us till your arrival , it tooks 1h20mins. That day is really bad weather ,the line was not good , we misunderstood .Sorry for the inconvenience . And we have free boat transfer when guest check in and check out ,but after you checked in , you want have some fun in town , we help you call other boat from town to pick up you and you accepted the price 200 peso per head each way .After the boat arrived ,you said you changed idea ,maybe other day go to town . You can see how strong wave and wind that day , you can see how hard the local boat operator anchor the boat . It is not easy for them , so they deserve get 800 peso , and you please understand it is not a free service .