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Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection

4.0 star property
This luxury hotel near Horti Leonini offers travelers a perfect blend of relaxation with sports massages and wine tastings from nearby vineyards

Choose dates to view prices

Hotel Palazzo del Capitano Wellness & Relais in Pienza offers local wines, a poolside bar, and Al Vecchio Forno's outdoor dining. Enjoy La Grotta di Venere spa and high-speed WiFi at this luxurious Borgo Capitano Collection retreat.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹30,983
₹34,641 total
includes taxes & fees
3 Jun - 4 Jun

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About this property

Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection

  • Luxury upscale hotel near Horti Leonini
  • Located close to Palazzo Piccolomini and Pienza Cathedral, Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection provides free full breakfast, an adjacent golf course and a poolside bar. Sip and savour at this hotel, which boasts winery tours. Indulge in a hot stone massage, a detox wrap and reflexology at La Grotta di Venere, the on-site spa. The on-site restaurant, Al Vecchio Forno, offers breakfast, lunch, dinner, light fare and al fresco dining. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • An electric car charging station, a gift shop and an electric bike charging station
    • Laundry services, luggage storage and free newspapers
  • Room features
  • All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • Other amenities include:
    • Rainfall showers, designer toiletries and bidets
    • LCD TVs with satellite channels
    • Heating, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby restaurant, Trattoria Toscana Al Vecchio Forno, located 180 meters away.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.
Cots (infant beds) are available for EUR 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 220 per room (one-way)
  • Nearby parking fee: EUR 20 per night (33 ft away)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT052030B483TZS5RE

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool will be closed during the winter.

How much does it cost to stay at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection on 3 Jun 2026 start from ₹30,983, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Self-parking is available for a fee.

What time is check-in at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Checkout is at 11:00 AM.

Does Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 220 per room applies.

Where is Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection located?

Located in the heart of San Quirico d'Orcia, this luxury hotel is steps from Horti Leonini and within 9 mi (15 km) of Palazzo Piccolomini and Piazza Pio II. Pienza Cathedral and Dome of Montepulciano are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 164 out of 233 reviews
Rating 8 - Good. 49 out of 233 reviews
Rating 6 - Okay. 12 out of 233 reviews
Rating 4 - Poor. 5 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

Reviews

Verified

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
The property and the room was beautiful. The staff was so helpful!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and hotel. Second time staying there.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there with my wife for our honeymoon, Everything was amazing and the garden is so spectacular, the staff were friendly and very helpful especially Carlo and Marco! Definitely would visit again.
Stayed 3 nights in May 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, staff were welcoming. Room was lovely but hot and marble stairs down into the bathroom and out of shower were a concern. Food at the trattoria was lovely.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden with fig trees very nice to relax after running around the different places with refreshing pool Delicious food in the restaurant for both breakfast and dinner
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties that make up the hotel are inside the medieval walled city ares sumptuous in beauty and comfort. The staff made us feel like treasured guests and always had a smile and a kind word. We celebrated a friend's 60 birthday here and could not have been happier!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful 2 day stay - Was not familiar with this town but Rita and staff, were incredibly helpful with guidance and restaurant selection- Only small drawback is the church bells ring every hour - thru the night -
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Alma D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the staff nothing but exceptional, friendly, and willing to help and share their guidance. My major complaint would be - I didn’t like that some clients staying at the hotel would take ownership of the limited tanning beds around the pool, save them with placing a towel on top and leaving the pool area for several hours limiting those staying by the pool by not using such beds to tan and relax. I just think that’s a selfish and jerky move by the clients. Staff are very respectful and don’t say anything but there should be some common courtesy guidelines that if you leave for lunch or prefer to relax in the garden with more shade, you should take your damp towel with you and let others use the beds by the pool. That would be my major discontented with the hotel. The breakfast provided in the morning was phenomenal and the estate at Quirico is beautiful!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and relaxing property. There are a variety of lovely garden spaces to enjoy: a lounging area, patio area, seated area for lunch, pool area, spa-tub area. You can find shade from the hot sun or find areas if you’d like to be in full sun. Our room was spacious and well appointed. The only thing that would have made our night more restful would have been to have squishier, fluffier pillows on which to rest our heads. We enjoyed breakfast at the restaurant associated with this property. They offered a nice variety from which to choose. We thoroughly enjoyed massage therapy with Sarah, who was practiced in her craft and worked out all the kinks. The front desk staff was very helpful in answering any and all questions and guiding us with helpful recommendations and suggestions. Note: car parking is not near the hotel. You park down the hill, outside the city walls, and walk up. I only mention this because it could be a problem for guests with mobility issues. If you can fit your car through the city archway, you can drop your luggage off at the hotel door before you park.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Guillermo Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE AMAZING LOCATION THE VIEWS OF THE MOUNTAINS AND VALLEYS AND AMAZING POOL (WE DID NOT GET TO USE IT BECAUSE DUE TO THE TEMPERATURE BEING IN THE 60'S) THE RESTAURANT WHICH IS THE NEXT TO THE HOTEL WAS GREAT !!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying!!!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ole

Liked: Staff & service, property conditions & facilities, room comfort

Revisiting was a great idea

Tuscany in April and September is two different things but Hotel Palazzo del Capitano was the same. Revisiting this beautiful and cozy hotel was just as nice the second time. The room, the garden, the service, the food - all excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuscany trip

Beautiful place. Lots of charm and really beautiful settings in the Garden. The trattoria for breakfast was cute. Room was nice
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place

Amazing
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfully staff for directions and setting up tours
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

lau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice town and property. Didn’t get an upgrade though
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just exceptional. Staff is phenomenal. Was offered capuchinos when coming in. Representative took us around the hotel which is beautiful and gave us a room upgrade. Best room I have eber had with a living room and large fully remodeled bathroom. The garden is a solutely beautiful and pool is so pretty. The reastaurent belong to the hotel and is excellent.Had dinner and free breakfast was included.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a lovely renovated medieval Tuscan village which is very quaint but limited in variety of eating establishments and shops and what is there has very limited and inspiring menu items. Staff in the restaurant connected to the hotel seem to be poorly trained in good customer service. There is no intimacy in their approach to customers, they seem distant and unsure of themselves. In two weeks in Tuscany staying in six different hotels this was our least favourable stay and by no means the least expensive. Over priced and over advertised as a Relais hotel in my mind.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Bernardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience , dont be cheated

This place is a trap. Do not trust the pictures. Its a three star hotel the most. If they’re charging more than 150 usd per night dont go. It does not worth! The hotel does not offer much. They say they have air condition in the room, from September beyond winter time you cant turn it ON, though . Get prepared to open the Windows. The room smells bad. The pilows arent soft. I spent a lot of time trying to find the best place to spend these two days ON SAN Quirico or near it. The palazzo del capitano always apeared in many sites as a spa and relays hotel. They only have a cold jacuzzi, and they charge you to use the sauna. The pool is not heated. The breakfast is ok, not wonderful like they say. There are many four star hotels with better breakfast, the attendants are always ON rush at tratoria vechio. San Quirico has many local free car parking. But they are confused. The hotel didnt give any advise for us. They do have a little van to drop you at your car, but it is not available all time.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Cayo

Liked: Cleanliness, staff & service, amenities
EQUIPE MUITO ATENCIOSA E CORDIAL. ESTRUTURA MUITOCONFORTAVEL E UMA BELEZA INCRÍVEL.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vackert läge
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Esteban

Disliked: Property conditions & facilities
El hotel es un hotel promedio, sus zonas de piscina y amenidades son muy limitadas, lo que más te disgusta es que te venden un verdadera experiencia VIP y no recibes nada de parte de la propiedad ni del personal, en pocas palabras esta propiedad está sobrevalorada, no vale la pena pagar para hospedarte en este hotel el valor que ellos cargan, si por ese mismo valor puedes recibir mucho más de lo que esta propiedad ofrece.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est magnifique, je l’avais pris un petit peu par hasard et c’est une excellente surprise. Les équipes sont très serviables et très sympathiques. Le jardin est très beau. L’hôtel aussi. Il est idéalement placé par rapport au village et tout ce qu’il y a à visiter dans le Val d’Orcia. Les petits déjeuners sont excellents. Bref tout mérite le détour.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cidadezinha legal e hotel excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vi kommer igen - sublim oplevelse

Det var helt igennem en fantastisk oplevelse lige fra booking til udcheckning. Der var bare en aura over stedet som gjorde at man følte sig velkommen og hjemme. Værelserne i top, dejlig mad og en fantastisk hyggelig have. Personalt var hjertelige og meget hjælpsomme. Vi kan ikke anbefale denne perle nok.
Stayed 3 nights in Apr 2025